Customer Reviews for Swingline Optima 20 Electric Desktop Stapler, 20-Sheet Capacity, Gray/Silver (48208)
Item # : 752465
Model # : 48208
Take advantage of fast, quiet stapling with the Optima 20 electric stapler. Ideal for daily use, it offers versatile stapling modes and user-friendly features.
- Jam Free guaranteed for fast, high-volume stapling when used with Swingline S.F. 4 Premium or Optima Premium Staples
- Staples up to 20 sheets at once
Price is $82.99
30-min pickup
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Over 30
331 reviews
Most helpful positive review
Posted Oct 3, 2025
Looooovvvveee it!
It's so incredibly quiet!!!!
VS
Most helpful critical review
Posted Jun 23, 2025
TERRIBLE
USED FOR ONLY ONE WEEK AND JAMS UP EVERY TIME NOW. WASTE OF MONEY
LANE B.
Reviewed at:
Staples Business
Posted Oct 3, 2025
Looooovvvveee it!
It's so incredibly quiet!!!!
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TERRI B.
Reviewed at:
Staples Business
Posted Jul 13, 2025
Sleek design works as expected
Excellent option for an electric stapler. Time will tell how well it holds up
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DEERDRA S.
Posted Jun 23, 2025
TERRIBLE
USED FOR ONLY ONE WEEK AND JAMS UP EVERY TIME NOW. WASTE OF MONEY
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Response from Staples :
Hi Deerdra I truly regret hearing that you're not completely satisfied with your new Stapler. Please reach out to the Swingline support team at 800-541-0094 for assistance troubleshooting the issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3 or via Chat at Staples.com. We'll be happy to take a look at this for you. ^MS
, June 26, 2025
VIV L.
Posted Mar 18, 2025
The machine does do what it was designed for not able to staple 20 pages
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K.G.
Reviewed at:
Quill
Posted Feb 27, 2025
Love this stapler
This automatic stapler saves my hand from becoming sore because I use the stapler frequently throughout the day. I also like that it takes a full row of staples.
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Christine G.
Reviewed at:
Staples Business
Posted Jan 15, 2025
Lasted 6 months - keeps jamming
This is the second one I have purchased and as with the first it just keeps jamming. Time to try something else.
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Kelly C.
Reviewed at:
Staples Business
Posted Aug 11, 2024
Quiet and Quick!
I love how quiet and quick to staple this electric stapler is. With some staplers you need to re-insert the paperwork several times before it reacts. This one is one-time-DONE! :D
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WENDELL G.
Posted May 6, 2024
It does the job well
This stapler works as advertised. The tab stopper seems to move easily although I don't really use that feature so not an issue for me. However what I don't like is that there is an orange glowing light on the top that stays on all the time. I don't like random lights on at night but I can't see it from my bed. Otherwise a good product.
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Lisa M.
Posted Apr 28, 2024
Three Strikes
Have always loved this stapler in the past. Something has changed and they are poorly made now... been through THREE within months (with light use) and they have all jammed with less than 5 sheets of paper to staple. Not worth the hassle to return at this point. Will go back to old school manual staplers from here on out. VERY disappointed.
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JOY
Posted Apr 14, 2024
Excellant!
We love it here at the office! Works great!
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BOBBY B.
Posted Feb 12, 2024
Great Stapler
It is exactly like I wanted.
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Mandy
Reviewed at:
Staples Business
Posted Nov 15, 2023
Broke with in a couple of weeks
I have 2 of these currently in my office usually they work great. This particular time it broke after a couple of weeks. I had already thrown out the box so i couldn't return it. Will not purchase another one.
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Latoya
Reviewed at:
Quill
Posted Nov 9, 2023
This Stapler is Horrible
Stapler jams often. Have not even owned it for 2 months and bought 2
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Jude
Posted Oct 10, 2023
Swingline Stapler is Well Worth the Price
I purchased one of these staplers for my office several years ago and it has been reliably chugging away like the Little Engine That Could. I saw a couple of these on clearance for half off so I bought them to replace my current one should it ever fail. Great stapler!
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J.B.
Posted Sep 21, 2023
I need the staple to cone out completely flat against the back and this one doesn't do that. Not the staplers fault lol
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Diane D.
Reviewed at:
Staples Business
Posted Jul 11, 2023
Does not work
The staple tray does not open. Therefore we cannot load the staples. Requesting another one.
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lebeatty
Reviewed at:
Quill
Posted Jun 20, 2023
The depth guide keeps moving backward every time I put a page in to staple
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Helen
Posted May 5, 2023
Stapler
Good
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barbfromVH
Posted May 5, 2023
Great electric stapler
Got this to replace an Swingline electric stapler that I’ve had for probably 20 years-/it just stopped working. My new Swingline stapler is quiet staples lots of paper together (more than my old one) and has a slimmer profile. A great replacement for my old state merry which worked great for ~20 years. Can’t go wrong with Swingline.
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Todd J.
Reviewed at:
Staples Business
Posted May 1, 2023
Breaks easily
Our company has gone thru several of these. Most jam and are unable to unjam.
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