Customer Reviews for Dymo LabelWriter 450 Twin Turbo Desktop Label Printer (1752266)

Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. To resolve this issue, please follow troubleshooting steps listed here: https://help.dymo.com/s/article/What-do-I-do-if-my-printer-is-listed-as-unspecified-or-unknown?language=en_US. If you require further assistance, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for contacting and sharing your feedback with us. We sincerely apologize for the frustration you've experienced with our software update. We understand how important a reliable printing experience is, and we truly appreciate your years of loyalty to our label printers. If you prefer using the old DYMO Label Software, it is still available for download on our website. We encourage you to try it as an alternative if DYMO Connect does not meet your needs. Please visit DYMO.com>Support>Download Software>Not sure which software to choose>Compatibility>Select search for software>Select DYMO Label Software>Windows>DYMO Label Software 8.7.4. If you are still having issues please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for contacting us and sharing your feedback with us. We sincerely apologize for the inconvenience caused. Please know that we will forward the information to the appropriate department for further review. Kindly contact us directly so that we can help resolve the issue for you. To help you get started, please visit DYMO.com > Support > Help Center > How to Set Up My LabelWriter Printer. Here, you will find detailed step-by-step guides and troubleshooting tips to ensure your printer is up and running smoothly. Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you have faced with your new printer and software. This is certainly not the experience we aim to provide, and we want to make it right. For the issue you have mentioned regarding label size switching and the freezing problem, it’s possible that the current version of the software may not be functioning optimally. We recommend uninstalling the DYMO Connect software and instead installing the DYMO Label Software 8.7.4 from our compatibility chart available at (http://www.dymocompatibilitychart.com). This version is often more stable and may resolve the freezing and other performance issues you're experiencing. Your feedback is crucial to improving our products and services, and we will ensure that these issues are reported to our development team for further action. If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. We sincerely apologize for the inconvenience you experienced with our product. Thank you for sharing your feedback with us. The issue may be related to the software not correctly recognizing the printer. There are troubleshooting steps available on our website, to address this issue quickly and effectively. Please visit DYMO.com>Support>HelpCenter>LabelWriter>Why is my printer under unspecified? If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello.   Thank you for sharing your feedback, and we sincerely apologize for the frustration you have experienced with your DYMO LabelWriter 450 Twin Turbo. We understand how important it is to have a smooth and reliable setup experience. To assist, we have the user guide for your device is available on the DYMO website, which includes step-by-step instructions for setup and troubleshooting. Additionally, the LW 450 Twin Turbo is compatible with two different DYMO software options: DYMO Connect and DYMO Label v.8. You can find both on our website along with details on which may suit your needs better. If you have connected the printer before installing the software or are still facing detection issues, we recommend uninstalling both the software and printer drivers, then restarting your computer. Afterward, reinstall the software and connect the printer only when prompted.   If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.   Thank you! DYMO® Consumer Care

Hello. Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review. We sincerely apologize for the inconvenience caused. LabelWriter 450 Twin Turbo this model now includes updated features, including an enhanced software interface, to address past limitations and provide improved functionality. We encourage you to explore these new options, and if there's anything we can assist with. Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused. Please ensure that the print settings, including paper size and orientation, are up to date in your printing preferences. This can often resolve unexpected orientation changes. If the issue persists, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for contacting us and sharing your feedback with us. We sincerely apologize for the inconvenience caused. It seems the problem you are facing is related to the large number of fonts installed on your system (over 5700), which is causing delays when adding text in Dymo Connect. Dymo Connect does not install fonts, so the issue likely from the number of fonts installed on your machine. The best solution would be to reduce the number of fonts in your fonts folder, as this will likely improve performance. Additionally, Please know that we will forward the information to the appropriate department. If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for contacting us and sharing your honest feedback with us, it's valuable to us. We sincerely apologize for the inconvenience you are experiencing with our DYMO Connect Software. Please know that your feedback will be forwarded to the approiprate department. To download and install the DYMO Label Software version, kindly visit dymo.com> Support > Download > Not Sure which software to choose > Compatibility Chart > Search by Software > Software name is DYMO Label Software > Select the operating system and download DYMO Label Software version 8.7.4(Windows) or 8.7.5(MacOS) > Downalod based on your operating system version. If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hi Cindy. We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department. To download the DYMO Label Software kindly visit dymo.com > Support > Download Software > Not Sure which Software to use > Search by Software > Software name is DYMO Label Software > Select your Operating System > Download DYMO LabelSoftware Version 8.7.4 based on your operating system version. NOTE: Ensure your printer USB is disconnected from your computer port during the download and installation of the software. If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for contacting us and sharing your feedback with us. We sincerely apologize for the inconvenience you are experiencing using our software. For smooth navigation of our software, we recommend following the software user guide on help.dymo.com. You can find it under Software > How to Use DYMO Connect for Desktop or How to Use DYMO Label Software. The guide provides a step-by-step process for using all the features of our DYMO software. If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hi. Thank you for contacting us and sharing your honeest feedback with us. We sincerely apologize that you are facing issuees with our software. This is not the experience we want you to have at all. Regarding the lost of your files after the update, if they were saved before the update it will be under your documents in your computer. However, if the labels or addresses were not saved before the update they will be lost. If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hi Andy. Thank you for contacting us and sharing your feedback with us. Our DYMO Connect Software version 1.4.6 and DYMO Label Software version 8.7.4 are compatible with the Windows 11 operating system. To download and install the software, please visit dymo.com, go to Support, then select Download Software. Next, click on "Not sure which software to choose," then select "Compatibility Chart." From there, search for the software by name, choose the operating system, and download the software version compatible with Windows 11. If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care