Customer Reviews for Drano Drain Cleaner, 32 Oz. (116)
Drano Drain Cleaner, 32 Oz. (116) is In-store only
Item # : 866606
Model # : 318593
Remove greasy buildup from pipes with this Drano liquid drain cleaner.
- Liquid drain cleaner with bleach starts working to unclog your drain on contact
- 32 oz. capacity
Price is $7.99
30-min pickup
See alternate delivery items
10 reviews
Most helpful positive review
Posted Dec 12, 2022
Thank God for Drano
Never disappoints, always works! I love the gold one
VS
Most helpful critical review
Posted Dec 23, 2023
I would NOT buy this product again
I used the product as instructed- Pour, wait, rinse, repeat- at least 3 times, within a couple of days. NOTHING. Very dissatisfied
Me
Reviewed at:
drano
Posted Dec 23, 2023
I would NOT buy this product again
I used the product as instructed- Pour, wait, rinse, repeat- at least 3 times, within a couple of days. NOTHING. Very dissatisfied
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Response from Staples :
We are sorry to hear about your experience with our Drano® Liquid Clog Remover. Like you, we expect this to power through clogs caused by hair, grease, and soap scum. It may be possible that your clog is further down in your pipes than this can reach. Rest assured, we'd like to chat and learn more! Please give us a call at 1-800-558-5252, (weekdays, 8 AM to 5 PM CT) and provide your reference number: 22232554. Hope to chat soon! - Megan, SC Johnson Consumer Care
dranopwr, January 1, 2024
Never wanted to be a plumber
Reviewed at:
drano
Posted Nov 14, 2023
Product didn't work
I bought this 80 fl oz bottle, used all of it over a matter of two days, never unclogged my kitchen sink. On the front it says " Opens drains fast, guaranteed or it's free". I read the back of the bottle, no where does it say call this number for your refund. I'd like my refund, it didn't work. I might recommend to a friend because it might work for their clog.
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Response from Staples :
Oh dear! We're really sorry to hear this didn't work to clear your clog as we'd expect. Know we're happy to honor our guarantee. Just give us a ring at 1-800-558-5252, weekdays between 8 AM-5 PM CT. You can mention this reference number when calling: 22196739. Chat soon! - Brooklyn, SC Johnson Consumer Care
dranopwr, November 18, 2023
Pelonws17str
Reviewed at:
drano
Posted Jul 23, 2023
I wouldn't buy Drano liquid again!!
I pored half the bottle down the sink drain waited 25-30 minutes then Flush the drain with hot water and still clogged. I repeated it and still nothing happened!!
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Response from Staples :
Oh dear! We're terribly sorry to hear this didn't work to clear your clogged drain as expected. Since you've tried two applications, it's possible that your clog is further down the drain where this can't reach so we'd recommend contacting a plumber. That said, we want to make this right. Give us a call at 1-800-558-5252, weekdays between 8 AM and 5 PM CT. Your reference number is: 22097307. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care
dranopwr, July 26, 2023
Rita N
Reviewed at:
drano
Posted Dec 12, 2022
Thank God for Drano
Never disappoints, always works! I love the gold one
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Juanita
Reviewed at:
drano
Posted Nov 4, 2022
Always works for my small clogs
Never had a problem with this product or any drain knock off . If it can't drain it, you need a plumber.
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SARA B.
Posted Sep 20, 2022
It's the one I go to
I get good results with this drain cleaner.
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M3G
Reviewed at:
drano
Posted May 19, 2022
Did exactly what I expected....
I poured a good amount down the drain and I waited around 30 minutes then I poured a pot of boiling water down the drain....... It worked perfectly!
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Disgruntled
Reviewed at:
drano
Posted Jan 17, 2022
I would NOT buy this product again
It is for minor tincy wincy blockages. I have used it and the gel plus boiling water on the same kitchen sink blockage three times with no result. Guarantee does not work in my country. Guarantee stops at the USA international border.
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Response from Staples :
I'm so sorry to hear about your experience with Drano® Liquid Clog Remover. Like you, we expect our Drano® Liquid Clog Remover to power through clogs caused by hair, grease, and soap scum. So we can learn more about what happened and further help, please give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide your reference number 020577245A. - Rachel, SC Johnson Consumer Care
dranopwr, April 21, 2022
Anne
Reviewed at:
drano
Posted Jan 15, 2022
2 hours down the drain
I'm trying to unclog my shower drain with this product. I followed the directions, and poured 1/2 the bottle and waited 30 minutes. After flushing the drain with warm water, the drain was still clogged. I repeated the steps as necessary, waiting another 30 minutes. I have been flushing the drain with warm water, but nothing is working. This product didn't do anything, a...
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Response from Staples :
I'm sorry to hear about your experience with Drano® Liquid Clog Remover. Typically, after two applications Drano® will clear soap scum, hair, and grease. If the clog is still present, it may be too far along in the pipe to be reached by the product. After completing two applications, we'd encourage you to contact a professional plumber. We'd love the opportunity to help further. At your convenience, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide your reference number 020576458A. - Rachel, SC Johnson Consumer Care
dranopwr, April 21, 2022
Summit
Reviewed at:
Staples Business
Posted May 8, 2016
Receptionist
works great!
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