Customer Reviews for Brother MFC-7240 USB Black & White Compact Laser All-In-One Printer
Item # : 931228
Model # : MFC7240
Output Type
Black & White
Cartridge type
Toner
Max Paper Size
8.5" x 14" Legal
Functionality
All-In-One
Price is $289.99
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Over 30
110 reviews
Most helpful positive review
Posted Jul 12, 2025
Brother MFC-7240 USB Black & White Compact Laser All-In-One Printer
We always love Brother products it is very friendly and easy to use.
VS
Most helpful critical review
Posted Oct 9, 2022
Not for the tech challenged
I found this machine very difficult to set up. I have spent hours and still can't get the scanner to work. Tried calling for support but they "are experiencing higher than normal calls" and there were long wait times.
RICHARD Y.
Posted Jul 12, 2025
Brother MFC-7240 USB Black & White Compact Laser All-In-One Printer
We always love Brother products it is very friendly and easy to use.
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SUSAN F.
Posted Apr 30, 2024
Printer
I have not started using i yet. Brother is always my go to printer.
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tumper2000
Reviewed at:
staples.ca
Posted Aug 3, 2023
fax 20000
excellent product i use it for faxing and printing it just works
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Kentman
Reviewed at:
brother-usa.com
Posted Jul 15, 2023
Great multi-function printer!
Great printer, it does everything and does it well. Makes great copies, scans into PDF so you can email documents, etc. This is my second one and the previous ones was a different model but really the same printer and it lasted about 14 years; and it was my fault that the first one broke, otherwise would probably still be using it today.
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STEPHANY P.
Reviewed at:
Staples Business
Posted Jan 18, 2023
Brother laser all in one printer
I had an older model of the brother machine and it last for over twenty years. I'm very pleased with this newer version.
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Cindy
Reviewed at:
Quill
Posted Oct 9, 2022
Not for the tech challenged
I found this machine very difficult to set up. I have spent hours and still can't get the scanner to work. Tried calling for support but they "are experiencing higher than normal calls" and there were long wait times.
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CONNIE D.
Posted Oct 9, 2022
Primary user
I have not yet set up all of the features. Waiting to set up scanning. So far the printer copier and faxing features are fine. Hopefully scanning will be as well.
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TrumpetLord
Reviewed at:
brother-usa.com
Posted Sep 13, 2022
The Best Equipment
[This review was collected as part of a promotion.] Is the best equipment perfect for my job to send and receive fax, scan and print documents, make fotocopies and make and receive phone calls
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LAURA P.
Posted Jul 20, 2022
Brother MFC-7240
This printer/scanner/copier/fax machine was easy to set up and use. I am very happy with it.
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S.N.
Reviewed at:
Quill
Posted May 22, 2022
Brothers printer all in one
Exactly what I expected and needed
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TRINITY TAX
Reviewed at:
brother-usa.com
Posted May 16, 2022
CHANGED TO BROTHER
EASY TO USE AND VERY RELIABLE I LOVE THIS MACHINE
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Clermont
Reviewed at:
brother-usa.com
Posted May 16, 2022
Not a good printer
No wifi feature so you have to plug it in to the computer — with a cable not provided! Too large and with obsolete fax feature. Like owning an antique butter churner, or printer from the 1980’s.
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFC-7240. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. Please note that products with a "W" in the suffix have wireless capabilities. If you need further assistance, please feel free to contact us via email or live chat: www.brother-usa.com/brother-support
Brother Customer Service, May 16, 2022
Stephen Li
Reviewed at:
staples.ca
Posted Apr 22, 2022
Great little workhorse
We've gone through 3 machines of this same model in the last 15 years. We send and receive over 100 faxes per day. Each machine has lasted about 5 years. Really reliable amd durable. Rarely any jams. Over time the rubber rollers do dry up and and starts to pick up more than 1 sheet when sending faxes. But we've learned that you can get a rubber conditioner spray which ...
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Betty
Reviewed at:
Quill
Posted Mar 29, 2022
Great unit
This is the perfect small office printer. Toner is cheaper and it is a work horse. However I have to return because we need wireless and this unit doesn't offer it. I would keep it in a heartbeat if it had wireless capabilities.
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HOLLY M.
Posted Mar 28, 2022
works great
works great. def a good buy a must-have in an office.
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DEL S.
Posted Mar 21, 2022
Poor Old or Used orJunk ink cartridge
Prints are light and and don't seem to respond to any attempt to make them darker.
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RICHARD BACA
Posted Mar 16, 2022
RICH BACA
I LIKE THE FACT WHEN I CALLED I HAD GOOD SERVICE
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HARVEY B.
Posted Feb 26, 2022
Brother MFC-7240
Great machine--no complaints/problems
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Doctor
Reviewed at:
staples.ca
Posted Dec 24, 2021
A lermon
This unit broke down after 7 days of use and was returned.
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GENE C.
Posted Nov 16, 2021
Brother MFC-7240
Excellent item...works great!
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