Customer Reviews for Brother IntelliFAX 2940 Laser Fax Machine, Gray/Black (FAX2940)
Item # : 938988
Model # : FAX2940
Transmit copies of important documents to customers, clients or vendors with this Brother IntelliFAX high-speed laser fax machine.
- Laser fax machine with print/scan/copy functionality and a 33.6Kbps fax modem for quick transmission of files
- Faxing memory stores up to 500 pages
Price is $409.99
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41 reviews
Most helpful positive review
Posted Jun 8, 2025
Highly Recommend !
There are a lot of things I like about this unit but the main thing is the print quality especially the color is unbelievable!
VS
Most helpful critical review
Posted Aug 6, 2024
Not as advertised
The Brother-Intellifax 2940 is advertised to "Double-Functions as a Printer and Scanner The built-in USB 2.0 port gives you the option of using the Brother IntelliFAX 2940 Laser Fax as a laser printer. Using Brother PC Fax software you can also send faxes from your computer or scan images to your computer using the fax machine" THIS IS NOT ACCURATE. Only the Brother MF...
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M.S.
Verified Buyer
Reviewed at:
Quill
Posted Jun 8, 2025
Highly Recommend !
There are a lot of things I like about this unit but the main thing is the print quality especially the color is unbelievable!
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Gregory B.
Verified Buyer
Reviewed at:
Staples Business
Posted Aug 6, 2024
Not as advertised
The Brother-Intellifax 2940 is advertised to "Double-Functions as a Printer and Scanner The built-in USB 2.0 port gives you the option of using the Brother IntelliFAX 2940 Laser Fax as a laser printer. Using Brother PC Fax software you can also send faxes from your computer or scan images to your computer using the fax machine" THIS IS NOT ACCURATE. Only the Brother MF...
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CHAD T.
Verified Buyer
Reviewed at:
Staples Business
Posted Jun 30, 2024
Classic
Works great. I did have to go to the advanced user manual to figure out some specific settings but it was easily available online. Most of the settings that need changing are highlighted in the quick user guide (Adding phone and fax numbers report printing).
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S.M.
Verified Buyer
Reviewed at:
Quill
Posted Dec 12, 2022
FAX MACHINE
I WOULD RECOMMEND THE BROTHER INTELLIFAX 2940 LASER FAX MACHINE. IT WAS EASY TO SETUP AND THE OPERATION OF THIS MACHINE IS GREAT.
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JAMES D.
Posted Oct 23, 2022
Brother fax
This fax machine will do more than just fax. It serves as a copier and a printer also. It’s very easy to set up and use.
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PATRICK C.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 20, 2022
Very good Fax; much clearer output than old unit
We bought this to replace an older Brother that was having some kind of sensor error. This is a nice upgrade! Faster. Much clearer printouts. And it uses the same toner as our previous unit which is a nice bonus.
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CHERYL L.
Posted Dec 14, 2021
Great Fax
I replaced one that was more than 10 years old I got the same model again I was able to install it with no problem instructions were very simple and it is a long lasting machine
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EDMUND C.
Posted Dec 5, 2020
Paper Jams
Purchased the 2940 because our 2840 had been jamming paper on incoming faxes. The 2940 started jamming paper after a week or so since purchase. Very disappointed.
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nomorebrother
Reviewed at:
brother-usa.com
Posted Dec 1, 2020
no more brother
i had the brother intellifax 2940 for a week before it would not pick up the paper. now 10 for 10 tries would not pick up paper. junk
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Response from Staples :
We are sorry that you are experiencing paper feeding issues with your Brother FAX2940 and we understand your frustration. We'll be happy to help you. Below is a FAQ that should assist you:
https://help.brother-usa.com/app/answers/detail/a_id/64990
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Customer Service, December 17, 2020
Don2118
Reviewed at:
brother-usa.com
Posted Jul 23, 2020
Ease of Use
I've used both features; copy & fax. I read the directions for use, but truthfully, one only has to look at the keyboard & figure out the procedures. This product is well worth the price.
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RUSSELL C.
Posted Jul 19, 2020
Bulk Fax
Good solid business fax machine to match the other brother printer product line. Love your Brother!
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Beve
Reviewed at:
brother-usa.com
Posted Jun 25, 2020
Nice!
This fax machine works well and was easy to set up
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JANE EHLERS
Posted May 12, 2020
wish it had a scan button and produce a confirmation page after each fax
No scan button on the machine. Wish it explained that in description about scanning capability. Yes you can scan but you have to load the documents into the feeder go to the computer open the scanner shortcut icon click on "new scan" and then it feeds through the feeder. The other downside is it doesn't scan as a pdf. The closest I can get to pdf is TIF. Oh and it d...
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PATRICK M.
Posted Dec 26, 2019
FAX MACHINE
LOVE IT MY SECOND ONE
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S.F.
Posted Jul 3, 2019
Bullet proof
After being in business for 30 years I've come to realize (learned the hard way) the only fax machine you want to own is a Brother. Bulletproof easy to maintain and supplies are ubiquitous. Dr. F
1up votes 1
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Reviewed at:
brother-usa.com
Posted Feb 27, 2019
excellent machine
dependable, easy to use, reasonably priced,,,,,,,,,,
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Ellensue
Reviewed at:
brother-usa.com
Posted Aug 15, 2018
Great to work with
We love the fax machine very much. It is very easy to use and make copies if you need to.
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PATWRONSKI
Verified Buyer
Reviewed at:
Staples Business
Posted Jun 17, 2018
ODOE Reception
This machine was delivered on time and intact. Very easy to set up and get running. The machine is very efficient and works well for the job.
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Robbie
Reviewed at:
Quill
Posted Nov 20, 2017
Brother 2940 IntelliFAX Laser Plain-Paper Fax
Very good fax
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HatesThisFax
Reviewed at:
brother-usa.com
Posted May 15, 2017
BIggest pain in the neck to set up!!
A fax machine should fax. This took multiple tries, too much trial and error and far too much frustration before it would fax. If it were my decision, boat anchor would have been returned ASAP.
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