Customer Reviews for Brother All-in-One Inkjet Color Printer (MFC-J5855DW)
Brother All-in-One Inkjet Color Printer (MFC-J5855DW) is Out of stock
Item # : IM100HH88
Model # : MFC-J5855DW
Max Paper Size
11" x 17" Tabloid (Wide & Large Format)
Cartridge type
Ink
Output Type
Color
Functionality
All-In-One
Price is $385.12
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511 reviews
Most helpful positive review
Posted Apr 14, 2026
Excellente imprimante
J'ai eu plusieurs marques d'imprimantes et Brother est la compagnie que j'aime le plus. Elle en offre beaucoup pour le prix, imprime rapidement, simple à configurer, etc. Et surtout pas de cycle de nettoyage interminable qui décolle à tous moments.
VS
Most helpful critical review
Posted Mar 12, 2026
Very Misleading
I returned this unit, the ad says duplex 11x17, it does NOT, and says that you have 11x17 tray, you do NOT. you must put the 11x17 paper in the back manual feed area, terrible design. I would NOT recommend this product.
Dave
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 14, 2026
Excellente imprimante
J'ai eu plusieurs marques d'imprimantes et Brother est la compagnie que j'aime le plus. Elle en offre beaucoup pour le prix, imprime rapidement, simple à configurer, etc. Et surtout pas de cycle de nettoyage interminable qui décolle à tous moments.
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Kimberly
Reviewed at:
brother-usa.com
Posted Apr 12, 2026
Love it
The printing quality is awesome. Love that I can print from my phone. Love how long the ink last.
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Will D
Reviewed at:
brother-usa.com
Posted Apr 6, 2026
Brother beats HP for the cost.
I like the features and quality of the prints and scans of this machine. I have used HP printers with the same features, but at a much higher price.
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Scooter
Reviewed at:
brother-usa.com
Posted Apr 4, 2026
Reliability
I purchased another Brother printer after the last one (MFC-J5330DW) gave me 8 good years. So far, after only 6 weeks, the new printer seems very good and gave it 4 stars with the hope that it will be reliable and I can give it a 5.
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TimO
Reviewed at:
brother-usa.com
Posted Apr 3, 2026
FAST & Reliable
(Model MFC-J5855DW) My wife and I love this printer. This is our first Brother and I can't see myself buying anything else at this point. It sits in the office ready to print. I have had it for several months and no one ounce of trouble. The printer is always ready on our wired and Wi-Fi network. It is lightning fast and prints beautifully. The scan and copy functions w...
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Dmcdermitt
Reviewed at:
brother-usa.com
Posted Apr 2, 2026
Excellent All-In-One Printer
This all-in-one printer works really well, and fast. The print quality is excellent, better than I thought it would be. It takes awhile to find the computer when using the scan feature. That is the only reason why I didn't give it 5 stars. Haven't bought any ink refills, so can't review that experience yet.
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Jim H
Reviewed at:
brother-usa.com
Posted Mar 23, 2026
Great for printing 11x17
Love the ability to print to 11x17 paper. My only wish is that the print resolution was higher like a previous printer I had this size.
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Dora the Bargain Explorer
Reviewed at:
brother-usa.com
Posted Mar 18, 2026
Good Brother Printer
It's nice but has a few quirks. Sometimes it does not see my laptop so I can't scan. Other than that so far it's great. I like brother products.
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Bill Young
Reviewed at:
brother-usa.com
Posted Mar 16, 2026
CEO of Bill Young Commercial Real Estate
Since I purchased my Brothers printer about three and a half months ago, I have not been pleased with the connectivity to my printer. My printer is about four yards from my house router and it will not print on command. However, for some reason, about midnight it prints everything that I had tried to print that day. Frustrating!!!!
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Response from Staples :
Mr. Young we apologize your experience with the Brother MFCJ5855DW has been difficult. We would like an opportunity to help resolve your connection issues. Here is FAQ that may help:
https://help.brother-usa.com/app/answers/detail/a_id/185118
If you are still having difficulty please contact Brother Customer Service at:
https://www.brother-usa.com/support
March 25, 2026
Hoss
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 12, 2026
Very Misleading
I returned this unit, the ad says duplex 11x17, it does NOT, and says that you have 11x17 tray, you do NOT. you must put the 11x17 paper in the back manual feed area, terrible design. I would NOT recommend this product.
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GreG
Reviewed at:
brother-usa.com
Posted Mar 8, 2026
Unbeatable
This machine is fantastic. This is my first Brother Printer, and I'm not sure why I waited so long to get the best. This thing prints circles around my other machines. Also, the set-up was more than super easy; the software, the downloads, the setup, the ink add was totally seamless. Everything works just like you want it too. Also, the major plus I found: my machine is...
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HQR Inc
Reviewed at:
brother-usa.com
Posted Mar 2, 2026
having issues with our printer already.
having issues with our printer already, we have all our drivers downloaded but for some reason the printer fails to connect.
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Response from Staples :
I see you’re having difficulty with connecting to the Brother MFC-J5855DW. We can help with that. Here is an FAQ that may help
https://help.brother-usa.com/app/answers/detail/a_id/185118
If you're still having difficulty please contact Brother Customer Service at:
https://www.brother-usa.com/support
March 16, 2026
Shannon
Reviewed at:
brother-usa.com
Posted Mar 2, 2026
Great printer!
Very happy with this printer. Prints very quickly and is easy to set up with multiple laptops and phones.
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David L
Reviewed at:
brother-usa.com
Posted Mar 1, 2026
Love my Brothers
I have previously purchased HP printers due to their cheap cost. I should have followed the following adage...I'm too poor to buy cheap. Very unhappy with the last HP printer so I investigated the top 10 home printers and I liked what I read about Brothers' brand and purchased it. I am SOOOO very happy with this product! It does what it's supposed to do, its fast with p...
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Larry
Reviewed at:
brother-usa.com
Posted Feb 26, 2026
Excellent ... But
The print quality is excellent, but the instructions for setting up a wireless connection are WORTHESS! I needed a computer savvy friend to get it working.
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Allan P
Reviewed at:
brother-usa.com
Posted Feb 22, 2026
Best Printer I've Ever Had
I bought this printer to replace my previous printer which was also a Brother printer. It worked flawlessly for over 13 years, no issues whatsoever. None. Just stopped working. May have had something to do with a power surge earlier in the week.The main reason I bought it was it would print 11" x 17" copies. The main reason I bought the MFC-J5855DW was it also printed 1...
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Terry
Reviewed at:
brother-usa.com
Posted Feb 20, 2026
I had to give up on using my new Brother copier?
I tried to start my Brother last night for the first "serious try". No luck at all, and I even had a friend over to help me who knows 10 times the electronic knowledge that I possess.
He finally gave up after 2 hours or more and talked me into buying a printer/copy machine that would match my computer model much better. Hewert Packard.
Now, 24 hours later I do believe t...
He finally gave up after 2 hours or more and talked me into buying a printer/copy machine that would match my computer model much better. Hewert Packard.
Now, 24 hours later I do believe t...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ5855DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ5855DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ5855DW
February 20, 2026
Margaret
Reviewed at:
brother-usa.com
Posted Feb 19, 2026
Satisfaction Delivered
Great Printer. Works like a charm. Very pleased with all it has to offer. Recommend to all
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JT Shields
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Don't get it.
This Printer has been so complicated. I figured with it being a higher price option it might be easier to use. it wont connect to the computers half the time. it has trouble connecting to my phone and I cannot figure out to to scan to the computer. every task requires trouble shooting. the whole online data base for trouble shooting is a joke. I'd honestly like to retur...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ5855DW. We appreciate your feedback. I understand you are planning to return the Brother MFCJ5855DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ5855DW
February 20, 2026
Chad
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Copy / Scan
I love this printer. I just wish it scanned and copied 11X17 Ledger paper. It prints copies in that size. Other than that it’s awesome
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