Customer Reviews for Canon PIXMA TR8620a Wireless Color Inkjet Printer, All-In-One, Print, Scan, Copy, Fax (TR8620A)
131 reviews
Most helpful positive review
Posted Feb 23, 2026
Easy set up, Pixma.
Easy to set up. Multiple functions make this a nice home/small office printer. The only downside is the price of ink.
VS
Most helpful critical review
Posted Dec 21, 2025
Called three times for help but sitll not working. May have a lemon.
Wifi does not connect.; Called three times to try to fix but has not helped.
Mathguy
Verified Buyer
Reviewed at:
Staples Business
Posted Feb 23, 2026
Easy set up, Pixma.
Easy to set up. Multiple functions make this a nice home/small office printer. The only downside is the price of ink.
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Bopel Besaies
Reviewed at:
canon.com
Posted Feb 16, 2026
Great value, fast printing
I bought this printer 6 months or so ago. It replaced my old unmentioned printer and before that I had another Canon. It has worked pretty well, though some of the features are a little iffy. Maybe i'm just slow, but I didn't even know that it HAD a back tray even though it kept bugging me about it, and it wouldn't print anything from the bottom cassette tray. Prints do...
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Michael Butkiewicz
Verified Buyer
Reviewed at:
canon.com
Posted Feb 5, 2026
Good printer
The new printer works fine. No problems. I have had great success with Canon. The technicians are very helpful
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Jackies Bubbles
Reviewed at:
canon.com
Posted Jan 30, 2026
Good for the price
Doesn't hold enough paper, and some times take a long time to print but for the money it is AWESOME, best of Canon is the best company to deal with
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Researcher
Verified Buyer
Reviewed at:
canon.com
Posted Dec 21, 2025
Called three times for help but sitll not working. May have a lemon.
Wifi does not connect.; Called three times to try to fix but has not helped.
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jeh
Verified Buyer
Reviewed at:
canon.com
Posted Dec 12, 2025
Love it!
So far I'm very satisfied with the printer. Easy setup, easy to use. good quality prints.
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Sioux Falls SD customer
Verified Buyer
Reviewed at:
canon.com
Posted Dec 5, 2025
Fabulous Printer and Tech Support
My previous 4 in one printer died - Canon sent me a brand new one for less then I paid for the previous one. You can always get tech support on the phone, and they can help you on the phone. When my printer died, the tech questioned me about the amount of ink on hand and said it was best to get same printer because ink for a different Canon printer would end up being ...
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Verified Buyer
Reviewed at:
canon.com
Posted Nov 10, 2025
Functions as MX870...more steps to access menu and print/scan etc
Replaced a failed MX870 Canon printer...(purchased 2014)...The TR8620a has pretty much the same capabilities as the MX 870...I am disappointed in the printer being downgraded and cheapened. The MX870 was more user friendly and operated better that the TR8620a...next purchase I will go to retail outlet and do a hands on review of printer and functions before purchasing!
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JKP
Verified Buyer
Reviewed at:
canon.com
Posted Oct 9, 2025
TR9620a
Like the printer but the previous one didn't quite last two years. Print head was flaky. Canon support gave me a deal on another one, so we see how this one last.
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Exra
Verified Buyer
Reviewed at:
canon.com
Posted Sep 12, 2025
2nd Canon purchased
Has a lit of good features that make it easy to use
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GoCards
Reviewed at:
canon.com
Posted Aug 22, 2025
Great printer
Awesome printer for the price, setup was a breeze, zero issues with it. Liking it way better than my old HP Officejet (which always had paper feeding issues, and printed MUCH slower)
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Robert
Verified Buyer
Reviewed at:
Quill
Posted Aug 19, 2025
Quill doesn't support you when a product fails
I purchased this Canon TR8620 printer in late March of this year and it has had many problems. The ADF doesn't work when scanning documents. I've had many paper jams with the ADF as well as the duplex print function. When I called Quill they said it was past the 30 days and "good luck calling the manufacturer. I just want everyone to know that after 30 days Quill ...
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Response from Staples :
We’re sorry to hear about your experience with the Canon TR8620 printer. While our return policy is 30 days we should’ve done more to support you. We’re reviewing this internally and would love to help—please see the email I have just sent so we can make it right. TD
August 21, 2025
C.S.
Verified Buyer
Reviewed at:
Quill
Posted Aug 7, 2025
great printer at decent price
I like this printer because it prints clear and concise documents. Only draw back is the little screen has to be open to print. Just a design flaw nothing that inhibits the use. More annoying than anything. I would buy again though. I like the multi printer ink option each ink in seaperate tanks for optimal usage of ink.
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Easy to install
Verified Buyer
Reviewed at:
canon.com
Posted Jul 23, 2025
Installation For Dummies
Easy to self install, setup and connect to various devices
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ArleneM
Verified Buyer
Reviewed at:
canon.com
Posted Jul 9, 2025
Printer is great. "AI" help in my opinion "Not ready for Prime Time"
There were some "hickups" but once I contacted and visited with a great agent, who took care of the problem and gave me the information and help I needed, problem solved. It's a great printer and I'm very happy with it. "AI" is under the assumption it can help with any problem, sometimes you need a person! Once you get through to a "person" for me that made all the d...
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Don M
Verified Buyer
Reviewed at:
Quill
Posted Jul 3, 2025
Mark2
I hope it works as good as my Canon MX922.
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SaltyTomK
Reviewed at:
canon.com
Posted Jun 5, 2025
Pleasing performance!
This is my third Canon Printer, and I am sold on the Canon brand. Pictures are sharp and clear and the colors are true. I have downsized as I am now a widower, recently remarried. This printer meets my needs, for printing documents, pictures and copying. I am very pleased with this printer and I will continue to buy Canon products.
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SLL12
Verified Buyer
Reviewed at:
canon.com
Posted Apr 16, 2025
Roller Sprockets clashing due to paper jam
My previous Canon all-in-one printer lasted about 6-8 years. This replacement had a paper jam within the first week - concerning about it's longevity. The rollers continued to turn while the paper jam prevented movement leading to loud, prolonged gears clashing - is there long term gear damage now? Also, I could not find the paper jam removal guide.
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areyoukidding
Reviewed at:
canon.com
Posted Apr 11, 2025
Junk
sucks keeps going offline won't connect to phone I hate this printer
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Daf
Verified Buyer
Reviewed at:
canon.com
Posted Apr 7, 2025
Great for the price!
I got this to replace a Pixma MG7720, which I had really liked but was toast. In comparison, this one seems slower, much cheaper made, & of poor design. However, as stated, it wasn’t expensive & does everything I want it to do. It would be nicer if the control panel didn’t have to be open to print & if photo paper didn’t have to load from the back. Both of these des...
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