Customer Reviews for Brother P-Touch Desktop Thermal Labelmaker, Gray/White (PTD220)
Item # : IM106NP76
Model # : PT-D220
- Label maker for quick organization of items and documents
- 14 number of fonts with 11 writing styles and up to 2-lines per label for user convenience
Price is $62.75
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Over 30
119 reviews
Most helpful positive review
Posted Oct 16, 2025
Useful and easy to use label maker
[This review was collected as part of a promotion.] This Brother Everyday label maker was so easy to set up and use to label my emergency kit. I love how big and bold the font is. The machine and label tape is very affordable. It stuck onto the plastic very well and did not budge to come off. I did install 3 AA batteries to make it work. The machine is durable and usefu...
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VS
Most helpful critical review
Posted Oct 28, 2025
Doesn’t work! Didn’t come with cord for wall outlet.
L.R.
Reviewed at:
Staples Business
Posted Oct 28, 2025
Doesn’t work! Didn’t come with cord for wall outlet.
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Clarissa
Reviewed at:
brother-usa.com
Posted Oct 22, 2025
Terrible device - do not buy
The screen is so deem that you cannot read it. The instructions are complicated and hard to see
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother PTD220. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/PTD220
October 24, 2025
beatrizc2_7750
Reviewed at:
influenster.com
Posted Oct 16, 2025
Useful and easy to use label maker
[This review was collected as part of a promotion.] This Brother Everyday label maker was so easy to set up and use to label my emergency kit. I love how big and bold the font is. The machine and label tape is very affordable. It stuck onto the plastic very well and did not budge to come off. I did install 3 AA batteries to make it work. The machine is durable and usefu...
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Bill
Reviewed at:
brother-usa.com
Posted Oct 11, 2025
Buyer beware.
Byer beware. Font size will not change. I have used all tutorials on the internet.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that you are having font size issues with the Brother PTD220. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that.
Please Reset your label printer and then try to Change the font size.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509120004/workspaceContext/workspace/processedPrint/Answer/85760
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509120004/workspaceContext/workspace/processedPrint/Answer/64967
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/PTD220
October 14, 2025
KELLI S.
Reviewed at:
Staples Business
Posted Sep 26, 2025
BROTHERS P TOUCH LABEL MAKER
Great It is the second one I have had the first one lasted 7 Years
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JENNIFER E.
Reviewed at:
Staples Business
Posted Jul 17, 2025
Easy to use perfect for what I need.
Great label maker easy to swap out cartridges and super easy to use.
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Central A.
Reviewed at:
Staples Business
Posted Mar 27, 2025
Does not come with an adapter.
No adapter plug included with this product. I don't know what they were thinking. So have some batteries ready if you want to use it right away. This makes no sense.
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Steve
Reviewed at:
brother-usa.com
Posted Mar 26, 2025
PT-D220
Needs backlight display option. Hard to see sometimes.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. I’m sorry to hear that you are having backlight display option issues with the Brother PTD220. I sincerely apologize for any inconvenience this issue may have caused you.
Please be advised, you would be able to Adjust the contrast settin on the display. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32505300003/workspaceContext/workspace/processedPrint/Answer/102792
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/PTD220
July 10, 2025
Crazy Label Making Lady
Reviewed at:
brother-usa.com
Posted Feb 28, 2025
Super Product!
Easy to set up! Even easier to use! Great labels! Labels stick well!
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Fieldstone A.
Reviewed at:
Staples Business
Posted Jan 20, 2025
Where's the outlet plug?
I bought this to avoid using a ton of batteries but once I received I noticed there's no power adapter.... Why make a label and not give the adapter?
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Momof4
Reviewed at:
brother-usa.com
Posted Jan 10, 2025
Could use some improvements
It makes great labels. Cons: no plug in cable included. No lighted up display. No easy way to clear all.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother PTD220. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
January 15, 2025
Joe K
Reviewed at:
brother-usa.com
Posted Dec 5, 2024
Makes great labels.
Works great. I have made many labels with this Brother P-touch PT-D220 Home/Office Everyday Label Maker.
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J.L.
Reviewed at:
Quill
Posted Oct 29, 2024
NEW P-TOUCH
The new P-touch works great! It looks like the photo on the box it came in.
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ROBERT D.
Reviewed at:
Staples Business
Posted Sep 22, 2024
DEAD!
The machine died after a few weeks of using it. Our company had to purchase a new one.
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SANDY M.
Reviewed at:
Staples Business
Posted Sep 12, 2024
Didn't Work
Added batteries twice and it wouldn't power up. IF I could get it to turn on it wouldn't stay on for more than a minute. No power cord in the package either.
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TRYON S.
Reviewed at:
Staples Business
Posted Aug 19, 2024
Good for what it does!
Power supply not included. Relying on batteries only which are not included either.
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S.D.
Reviewed at:
Quill
Posted Aug 15, 2024
Magic Label
I needed a new label maker. Some of the label makers on the market do not do a good job in getting everything lined up and printed out. This actually takes care of both. It keeps alignment perfectly and best of all if I am going through and making a label and mess up on a long label I don't have to redo it because I messed up the next to last letter. I get to do tha...
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TRACIE R.
Reviewed at:
Staples Business
Posted Aug 13, 2024
Love it. just what we need.
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BETSYMILLER
Reviewed at:
Staples Business
Posted Jul 18, 2024
Great replacement for D210
Great replacement for our D210 label makers. We already had several 1/2 inch label cartridges so are very pleased to be able to use these instead of having to purchase a different labels for a new label maker.
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Mandy
Reviewed at:
brother-usa.com
Posted May 19, 2024
Label OG
Nothing extra but gets the job done. Would be nice if it links to the brother printer
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