Customer Reviews for Canon MAXIFY GX4020 All-in-One Printer (5779C002)
Item # : IM108TN32
Model # : 5779C002
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $597.63
47 reviews
Most helpful positive review
Posted Apr 29, 2025
Printer Review
Great, efficient printer. Could work a bit faster but it is fine.
VS
Most helpful critical review
Posted Jun 26, 2025
Consider this first!
I comparison shopped and picked this machine as the best for me. I was fooled. It is always OFFLINE. I can't get it back online no matter what I try. Go on to another printer.
Granger
Reviewed at:
canon.com
Posted Jun 26, 2025
Consider this first!
I comparison shopped and picked this machine as the best for me. I was fooled. It is always OFFLINE. I can't get it back online no matter what I try. Go on to another printer.
0up votes 0
0down votes 0
Report
twinmama
Reviewed at:
canon.com
Posted Jun 22, 2025
Not a great first impression
It may print double-sided, but c'mon...MANUAL 2x scanning from the ADF? For this price point, it should be automatic. Nowhere in the documentation did it say it could or could not do this function. I use it all the time, so not sure how long I'll be keeping this printer.
First time out, I needed to print envelopes from the back feeder, which did not go smoothly. Sent...
First time out, I needed to print envelopes from the back feeder, which did not go smoothly. Sent...
Read full review
0up votes 0
0down votes 0
Report
JGB
Reviewed at:
canon.com
Posted Apr 29, 2025
Printer Review
Great, efficient printer. Could work a bit faster but it is fine.
0up votes 0
0down votes 0
Report
Gordon R
Reviewed at:
canon.com
Posted Apr 24, 2025
Scanner
Scanning feature is not as easy as on my previous Brother Printer
0up votes 0
0down votes 0
Report
Tedbear
Reviewed at:
canon.com
Posted Jan 22, 2025
GX4020 is a joy to use
Excellent printer and supper motivated support. They just need a better database of error messages. Finally, a search of the Internet for the error found a better solution than their dedicated support engineers.
0up votes 0
0down votes 0
Report
Lee Duck
Reviewed at:
canon.com
Posted Nov 30, 2024
Canon appears slow to process a minor credit
I am pleased with product and its performance. Placed printer order 11/8/24 and have been waiting for small nominal $60 refund since 11/9/24.
0up votes 0
0down votes 0
Report
Sadcustomer
Reviewed at:
canon.com
Posted Nov 10, 2024
A complete disappointment. Canon is progressing backwards.
I bought this printer to replace a Canon Pix maMX922. What a disappointment. It claims to do duplex scanning, even has instructions for it, yet it does not. You are prompted to flip every sheet, push OK, and it an entirely manual effort. It scans slower than the MX922, also. What the MX922 did easily and elegantly, the GX 4020 cannot. The screen is smaller, B&W, an...
Read full review
0up votes 0
0down votes 0
Report
ChrisAnn
Reviewed at:
canon.com
Posted Aug 28, 2024
Highly recommend!
Setup on this printer was an absolute breeze. I think it is the best Canon printer we have owned yet.
0up votes 0
0down votes 0
Report
tebe48
Reviewed at:
canon.com
Posted Jul 1, 2024
Difficult
Hard to install printer/ It took me forever to do but once installed everything went smoothly.
0up votes 0
0down votes 0
Report
Rokhsan
Reviewed at:
canon.com
Posted Jun 26, 2024
Temperamental
Bought this 6 months ago and EVERY time, it’s an ordeal to get it to print things off my laptop (or the family laptops). It needs a high signal strength for connectivity or forget it. I always have to make sure my laptop has not switched to a lower connectivity signal or they won’t ‘talk’
0up votes 0
0down votes 0
Report
Reviewed at:
canon.com
Posted Jun 12, 2024
Very impressive.
Produces and impressive amount of copies. Typed lettering is very crisp. I've had this printer for over a year and would buy another one tomorrow if I need another one.
0up votes 0
0down votes 0
Report
Dan4444
Reviewed at:
canon.com
Posted Mar 31, 2024
The most frustrating printer I have owned.
i bought this printer 2 months ago, and have attempted to use the printer/scanner almost every day. The initial setup was fairly simple, as my previous printer was also a canon. When the website says it has "high speed USB" connectivity, I understood that to mean that it accepted USB flash drives like pretty much every other printer I have ever used, but it doesn't, w...
Read full review
0up votes 0
0down votes 0
Report
Roxanne
Reviewed at:
Quill
Posted Mar 25, 2024
Printer is great! Where can I get replacement waste containers?
Printer is great! Where can I get replacement waste containers? And why didn't you mention we needed them in the first place?
0up votes 0
0down votes 0
Report
Nunya
Reviewed at:
canon.com
Posted Jan 17, 2024
Sincerely Frustrated
Overall it prints. The rear tray and setting it up to print photo is a complete nightmare. I have been fighting this thing for an hour. Paper is in it, the RIGHT KIND SELECTED....still getting the "rear paper tray is empty" IT"S NOT!!!!!!!! I'm ready to toss and go find one that works. Such a waste of time.
0up votes 0
0down votes 0
Report
Milgrim
Reviewed at:
canon.com
Posted Jan 16, 2024
Compact with all the bells & whistles
I have been a Canon printer user for about a decade. Each new one gets smaller with the same or more features. The GX4020 is no exception. It was a little harder for me to get totally connected but that was probably user error, more than anything. It is giving me everything I need right now.
0up votes 0
0down votes 0
Report
Cact
Reviewed at:
canon.com
Posted Nov 12, 2023
printer is working well now but it took many attemps needed help
It did take me some time to setup after many atemps I finally got it done with support
0up votes 0
0down votes 0
Report
EP24
Reviewed at:
canon.com
Posted Sep 26, 2023
MAXIFY GX4020 All-In-One Printer bought 1 mo. ago
I like this printer. It was very easy to set up. I think it prints a bit too slowly, but it works, and that's the most important thing. I've had a little trouble with scanning multiple-page documents, but I think I'll conquer that over time. I bought it to replace my Canon Pixma MG5520 which lasted a very long time, and I have similar hopes for this printer.
0up votes 0
0down votes 0
Report
CJYjr
Reviewed at:
canon.com
Posted Sep 20, 2023
Great Printer - Good Speed - Good Quality
Great printer. Good quality and good speed. Easy setup.
0up votes 0
0down votes 0
Report
Teresa198473849732
Reviewed at:
canon.com
Posted Sep 20, 2023
Good Printer
Much better than my last printer which was an HP. Dropping that into the trash was a beautiful day. There are only a couple of things I'm not a fan of of. This printer shut itself off too soon, I go hours between printing and I have to get up to turn is back on several times a day. Maybe auto shut off after a longer time would be helpful. Also, I have to get up to conf...
Read full review
0up votes 0
0down votes 0
Report
W L Smith
Reviewed at:
canon.com
Posted Aug 2, 2023
Couldn’t be easier to setup.
Very easy to set up. Had it up and printing from iPhone, MacBook Pro (wireless), and iMac (usb) in less than 1 hour. Excellent print quality.
0up votes 0
0down votes 0
Report