Customer Reviews for Samsung Class The Frame 32" Smart 1080p TV (QN32LS03CBFXZA)
Item # : IM109TW34
Model # : QN32LS03CBFXZA
- Artwork, shows, movies, and memories: display what you love on The Frame, a picture frame like a 32" TV
- TV display resolution: 1920 x 1080
Price is $599.99
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261 reviews
Most helpful positive review
Posted Feb 26, 2026
Great features
Brilliant set up nice and easy great picture and sound
VS
Most helpful critical review
Posted Mar 5, 2026
Display clarity
The picture of art displays is awful. There is no vividness at all. Some pictures are barely visible.
Display of TV broadcasts and security monitors is fine. But we usually have art displayed on the TV and they are terrible. We bought the TV for the FRAME Art functionality, and it does not display well at all
Display of TV broadcasts and security monitors is fine. But we usually have art displayed on the TV and they are terrible. We bought the TV for the FRAME Art functionality, and it does not display well at all
Robert
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Display clarity
The picture of art displays is awful. There is no vividness at all. Some pictures are barely visible.
Display of TV broadcasts and security monitors is fine. But we usually have art displayed on the TV and they are terrible. We bought the TV for the FRAME Art functionality, and it does not display well at all
Display of TV broadcasts and security monitors is fine. But we usually have art displayed on the TV and they are terrible. We bought the TV for the FRAME Art functionality, and it does not display well at all
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Response from Staples :
Robert,
We appreciate your review. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
March 5, 2026
Srmbrand
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung UK
Posted Feb 26, 2026
Great features
Brilliant set up nice and easy great picture and sound
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Response from Staples :
We’re thrilled to know you’re loving the fantastic features on your new Smart TV and that the setup was nice and easy, with top‑quality picture and vibrant sound! Thank you for choosing us, and we hope you enjoy every moment with your brand‑new TV when viewing all your favourite shows! ^HB at Samsung Support
Evoltobor_BazaarVoice_1, February 26, 2026
k2b34
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 23, 2026
awesome picture quality
perfect for my kids room! the picture on it is amazing as well 5 stars
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 21, 2026
Superior Installments
I absolutely love this product, looks just like a picture on my wall, great for small business advertising
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Misti
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 17, 2026
Sound and picture
I love this TV. It has amazing picture and sound and all around beautiful. I just wish I had a bigger version of the TV
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Tjstukes
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 11, 2026
Love the slideshows
So when we have events at our house we just plug a hard drive on the the station have have a slideshow going that starts a convo have ha people cracking up! Absolutely love that being an ice breaker.
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Bear
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 10, 2026
Great picture! Excellent sound
Love the small frame. If it's perfectly into my space. The picture is superb and the sound clear. All around and excellent TV
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Bear1da
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 9, 2026
Easy to Install - Great Look
The TV fits perfectly and looks great. Love the functionality of it.
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fizz
Reviewed at:
Samsung US
Posted Feb 9, 2026
remote & app leaves a lot to be desired
We purchased this mostly to display photographs, the app and/or remote seem quirky and not very user friendly, I expected more from Samsung. To edit a picture that is being displayed, it is not simple to do so and then have it return to where you had the system operating, like auto shuffle.
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Response from Staples :
fizz,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
February 9, 2026
Kionic
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 5, 2026
Surprising Colors and a piece of art for the whole
Strong colors and sharp resolution in this one. UI runs smooth and settings easy to setup. Sound is very punchy and most of the time 17 is the strongest needed for volume percentage for room fullness. Art so really makes it seem like its apart of your house with cycling works from real artists.
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leejos
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 3, 2026
Sleek design, memory and storage can be improved
The design of the product is very sleek and appealing. The screen resolution is great and the glare is minimal even in bright conditions. The mounting was easy to do. The only gripe I have about this model is that the memory and storage space is too small and only a handful of applications can be installed and run without manually refreshing the cache to make the TV eve...
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Sam Sung
Reviewed at:
Samsung US
Posted Jan 31, 2026
Weak internet connectivity. W E A K
This thing can't hold a connection to the internet. All other devices have no issue but this is fragile at best. The picture and sound are fine and the thin design are great for appearance on the wall. As long as you don't want to watch TV uninterrupted. Also seems Samsung doesn't play well with other devices like fireTV or Roku. I guess a hardwired connection would...
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Response from Staples :
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
February 2, 2026
Isabella11!!
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
More than I expected…….
Our new Frame TV arrived a couple of weeks before Christmas and WOW! We love it. Especially the art function. We haven’t had a TV for years because I hate having a “big black hole” in my living room. The art function is awesome.
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FamilyMama
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Amazing product
I've been using this for the past few weeks and I cannot get enough! It is so easy to use, clear screen, the Smart feature is amazing and its a beautiful addition to our space!
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Jim's
Reviewed at:
Samsung Canada
Posted Dec 30, 2025
Nice Unit
Love the slick design and the Art features. Great pictures resolution.
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looksareeverything
Reviewed at:
Samsung Canada
Posted Dec 12, 2025
A bought the frame tv and I love it. I have not had a tv in my living room because the esthetic didn't match. the frame is a game changer!!
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VickieLynn
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 9, 2025
Absolute Heaven
This was the best gift I have ever given. My fiance loves it. It would be nice if it were easier to find a wall mount for it. Still the picture is clear and it is easy to use.
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Evilangel
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 9, 2025
This product is very nice
I love how it is the TV is so slim and light. It has a great picture and great sound.
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PLAYER182
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Amazing piece of tech
This "Tv" does so much more than that. We had our families over for Thanksgiving and we had a slideshow up and it literally stole the show. We put almost 1000 pictures up showing the history of our family which made so much conversations, and we learned things about both sides of our family that made our family closer. I absolutely love my frame!
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Kim T
Reviewed at:
Samsung Canada
Posted Nov 25, 2025
Love it
Love my Samsung Frame. I have 3 of them now and planning to buy another one. I love that it looks like a piece of art in the room. We never get any glare when watching. Great product!
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