Customer Reviews for StarTech Universal 4K USB-C Docking Station (DK30CH2DPPD)
Item # : IM11DH063
Model # : DK30CH2DPPD
Create a powerful workstation with this StarTech triple-monitor laptop docking station.
- Universal docking station for laptops
- Dimensions: 1.3"H x 10.6"W x 3.2"D
Price is $322.77
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Over 30
22 reviews
Most helpful positive review
Posted Dec 31, 2022
Works really well. Thank you Startech!
I have owned mine for a couple years. I have a Macbook Pro, always upgraded to the most current Mac OS. I use three DisplayLink monitors, plus a third HDMI. And every port is pegged: speakers, microphone, thumb drive, webcam, everything works great.
VS
Most helpful critical review
Posted Sep 8, 2021
Difficulties recognizing USB peripherals
Love the sleek design, multitude of USB ports and dual monitor support. Great way to use USB-C to connect the laptop with two 27" monitors, two webcams, external USB microphone, and network cable. However, despite updated firmware and other software driver updates, the USB-C dock constantly disconnects (doesn't recognize) connected USB blue yeti microphone and newer 925...
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meetdave
Reviewed at:
startech.com
Posted Dec 31, 2022
Works really well. Thank you Startech!
I have owned mine for a couple years. I have a Macbook Pro, always upgraded to the most current Mac OS. I use three DisplayLink monitors, plus a third HDMI. And every port is pegged: speakers, microphone, thumb drive, webcam, everything works great.
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DPlinkSearcher
Reviewed at:
startech.com
Posted Oct 10, 2021
Works with Mac Pro 13 2020 and Big Sur
I just installed this with my MacBook Pro 13 2020 Intel and it worked after getting the following things fixed in my scenario:
1.) Install the Displaylink Manager for MacOs (search on Google)
2.) Use the provided cable to connect MacBook to docking station. I had a brand new quality USB-C cable (longer cable) and the screen attached to the displayport was not discovered...
1.) Install the Displaylink Manager for MacOs (search on Google)
2.) Use the provided cable to connect MacBook to docking station. I had a brand new quality USB-C cable (longer cable) and the screen attached to the displayport was not discovered...
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struwwelpeter
Reviewed at:
startech.com
Posted Sep 8, 2021
Difficulties recognizing USB peripherals
Love the sleek design, multitude of USB ports and dual monitor support. Great way to use USB-C to connect the laptop with two 27" monitors, two webcams, external USB microphone, and network cable. However, despite updated firmware and other software driver updates, the USB-C dock constantly disconnects (doesn't recognize) connected USB blue yeti microphone and newer 925...
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Response from Staples :
We are sorry to hear that you experienced difficulty with DK30CH2DPPD.
This is not expected behavior for our docking station. One of our technical advisors will be reaching out to offer assistance.
Barrington, September 9, 2021
danifel
Reviewed at:
startech.com
Posted Jun 10, 2021
Almost good, not great compatibility
Got this for work. For many months, was using my two identical ASAUVG275 monitors with it using identical DisplayPort cables. Never managed to get more than 60Hz. By chance, connected an HDMI cable to one of the monitors, and discovered that through HDMI the docking station does support 75Hz. Running latest Intel drivers on my laptop, latest Window and latest Display li...
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sjcm
Reviewed at:
startech.com
Posted Jun 9, 2021
Fine print is missing
They claim it will work on 3 displays. What they don't tell you is that those displays need to be of particular types. this product will NOT work on your thunderbolt displays. But you wouldn't find that mentioned anywhere in the description. And then they'll just try to sell you something else. LAME.
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Response from Staples :
Hi Stephen,
Thunderbolt displays require a thunderbolt host computer to operate and anything in between them must also be a Thunderbolt device. Our DK30CH2DPPD is a USB-C based docking station. However, if you have a computer which supports Thunderbolt, please don't hesitate to contact us and we can see if one of our Thunderbolt based docking stations would work for your setup, including your Thunderbolt display.
Dan, June 10, 2021
JackiZ
Reviewed at:
startech.com
Posted Apr 22, 2021
HORRIBLE
NEVER WORKS OR CONNECTS WITH MAC BIG SUR. DISPLAY LINK DEVELOPERS ARE TERRIBLE
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Response from Staples :
We are sorry to hear about the experience you have had with our docking station. We are reaching out to see if we can offer any assistance to help get things up and running.
Dan, April 27, 2021
_ognacy
Reviewed at:
startech.com
Posted Nov 30, 2020
Works great with Apple Silicon MBPs
It works well with the M1-based MBP. This way I can have three external screens as opposed to just one the M1 supports out of the box.
Besides that, I have logitech mouse dongle, webcam, keyboard and an external drive connected, and it works great. Its well designed and the colour scheme works well with the macbook.
Besides that, I have logitech mouse dongle, webcam, keyboard and an external drive connected, and it works great. Its well designed and the colour scheme works well with the macbook.
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emsti
Reviewed at:
startech.com
Posted Jul 2, 2020
I bought this in the last couple of years when using the 15 inch mac and sound and ethernet used to work. 4K Monitors were kind of flaky and I preferred the 60Hz performance so ended up plugging them directly to laptop usb-c ports. It was not as good as I expected but workable.
Now when I tried it with the 16 inch mbp using Catalina the sound and ethernet have also sto...
Now when I tried it with the 16 inch mbp using Catalina the sound and ethernet have also sto...
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Response from Staples :
Hello,
We’re reaching out directly to see how we can assist as free lifetime support is included. Alternatively, you can reach us directly via chat or by calling 1-800-265-1844. Our Technical Advisors are available 24 hours a day, 5 days a week to help.
Stacey, July 14, 2020
jasonde
Reviewed at:
startech.com
Posted Jun 12, 2020
we deploy these to 100's of HP Laptops in out environment they work great. In fact, they work many times better than the HP branded USB-C docks.
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Klapwijk
Reviewed at:
startech.com
Posted Apr 15, 2020
Does not provide stable power to Dell XPS 9300
Dock seems to only work correctly when the XPS-13 9300 is also connected to its own 45W PSU or if an USB type-A to type-C cable is used in combination with the Dell provided DBQBJBC054 (effectively running on battery power only).
If the XPS-13 is purely connected to the dock, it keeps reconnecting over and over. It does so with and without displays connected to the do...
If the XPS-13 is purely connected to the dock, it keeps reconnecting over and over. It does so with and without displays connected to the do...
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Response from Staples :
It's important to us that our customers have a positive experience with our products and we're sorry to hear about the difficulties you're having using our DK30CH2DPPD with your Dell laptop. Some computers have difficulties using power delivery with third-party docks by default and you may be able to find a setting in the laptop's BIOS to allow third-party docks. We'd be happy to help look into this if you require any assistance. You can contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Matt, April 17, 2020
choad13
Reviewed at:
startech.com
Posted Feb 25, 2020
Does Not Work
This does not work with respect to supporting a third display
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Response from Staples :
We apologize for the difficulties you're seeing when using our DK30CH2DPPD. This dock does support three displays with two DisplayPort displays connecting through a DisplayLink USB to video chipset and one HDMI port connecting directly through USB-C DP-Alt (DisplayPort Alternative) mode. If your laptop doesn't support DP-Alt video output, then the HDMI port on the dock can't provide video as it's not receiving video from your laptop. We'd be happy to look into this with you and help get this working if your laptop does output video, or help you find a different option if your laptop does not. If you require assistance, please do not hesitate to contact us at startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Matt, February 25, 2020
2bai
Reviewed at:
startech.com
Posted Feb 24, 2020
Only HDMI works
The HDMI connection works as expected! Unfortunately, the Display Port connections do not work. The PC does not recognize any other monitors.
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Response from Staples :
We apologize for the difficulties you're experiencing with our DK30CH2DPPD. The HDMI port on this dock uses DP-Alt (DisplayPort Alternative) mode when connected to USB-C so it should work right away, but the DisplayPorts on the dock may require drivers as they use a DisplayLink driver to convert from USB to video. We're reaching out to you directly to provide assistance but if you have any questions in the mean-time, please do not hesitate to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.
Matt, February 24, 2020
techtalk
Reviewed at:
startech.com
Posted Jan 30, 2020
Doesn't charge Laptop
I have a Dell 7730 laptop that I purchased the 100w docking station for so I can slow charge the laptop and enjoy Three 4k monitors. The dock does not charge the PC, I get an error saying its not compatible with the system when I plug it into the USB-C port.(USB-C charging works with other dell docks) Also the dock will not support my HDMI to display-port cable at full ...
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Response from Staples :
We apologize for the difficulties you're experiencing with our DK30CH2DPPD. This dock should be compatible with any computer that supports power delivery but some manufacturers disable third-party docks by default. The Dell 7730 comes with a 240W power adapter so it may have difficulties utilizing a third-party dock that only provides 100W. However, you may be able to change settings in the computer BIOS to allow third-party docks like our DK30CH2DPPD. If you require any assistance, please do not hesitate to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week and we'd be happy to help look into this further with you.
Matt, February 4, 2020
DaveS
Reviewed at:
startech.com
Posted Dec 19, 2019
Great dock
This has been a great dock, driving 3 monitors at 4K resolution with no issues. However, I wanted to get a longer USB-C cable due to space on the desk. I ordered what I thought was a quality cable online, but only two monitors work through it. Switching the original cable back in works fine. Are then minimum cable specs I can look for to find another?
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Response from Staples :
Hello Dave,
Thank you for sharing your review of our DK30CH2DPPD. If the monitor that stopped working when you swapped cables was the HDMI port on the dock, then the cable you purchased may not support video. Our longest cable with video and power support is our USB315CC2M at 2m (6.6') long.
Matt, December 20, 2019
RaymondS
Reviewed at:
startech.com
Posted Aug 6, 2019
Great... except for hissing
Had this dock for a while and I like almost everything about it. Right after I got it, Apple broke DisplayLink, but that was fixed eventually.
But, right from the beginning, my MacBook Pro would hiss when it was connected to the dock. Internal speakers or external.
it's related to the USB-C connection between the dock and the laptop though. As soon as I plug in the r...
But, right from the beginning, my MacBook Pro would hiss when it was connected to the dock. Internal speakers or external.
it's related to the USB-C connection between the dock and the laptop though. As soon as I plug in the r...
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Response from Staples :
We're sorry to hear about the hissing sound that you're experiencing when our DK30CH2DPPD is connected. If you connect the dock to the MacBook using the Apple USB-C charging cable instead of the cable that came with the dock, does it still hiss? We'd like to look into this further with you and are reaching out using the email address provided.
Matt, August 8, 2019
fhjashmore
Reviewed at:
startech.com
Posted Jan 8, 2019
Working excellent
I contacted customer support about various compatibility questions and they go above and beyond helping me out. I have this dock and I'm loving it.
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jp75
Reviewed at:
startech.com
Posted May 12, 2018
Only 2 of 3
Using latest 8.5 drivers @ may 2018
If I plug HDMI monitor, it works
As soon as I plug any extra Display Port monitors, the HDMI port stops working.
If I unplug both Display Port monitors, HDMI monitor works again
If I plug HDMI monitor, it works
As soon as I plug any extra Display Port monitors, the HDMI port stops working.
If I unplug both Display Port monitors, HDMI monitor works again
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Response from Staples :
Thank you for your review of DK30CH2DPPD. We're sorry to hear you're having difficulties with it and would like to help.
The behavior you're seeing is not expected with this product, so we recommend contacting us directly so that one of our Technical Advisors can look into this further for you.
You can reach one of our Technical Advisors at 1-800 265-1844 or www.startech.com/chat.
Sam, May 15, 2018
morty
Reviewed at:
startech.com
Posted Nov 15, 2017
Amazing, has all the ports you'd ever need.
This dock has been fantastic for me. It's lightweight and easily portable. I have two monitors hooked up to it, one is a 4k screen and the other a 1080p and both work great. This dock actually works better than my unstable Dell TB16 dock.
Make sure when you first plug it in to let it sit plugged into your computer for 5 minutes or so because Windows has to go out and...
Make sure when you first plug it in to let it sit plugged into your computer for 5 minutes or so because Windows has to go out and...
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Andrew11
Reviewed at:
startech.com
Posted Nov 10, 2017
Amazing!
If you are someone who needs a lot of monitors, this is an excellent docking station. All this new technology makes setting these up very quick, and in my case, completely automatic. I planned all my cables and monitor placement in advance, and after plugged in everything and turning it on, my laptop screen blinked once and all the monitors came to life. A few minutes o...
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Richie
Reviewed at:
startech.com
Posted Nov 6, 2017
Works Perfectly
I bought this dock for a new Lenovo Yoga 910. It worked perfectly out of the box, runs a 4K LG monitor and numerous peripherals, was essentially plug and play. Very pleased, my experience with OEM docks has been mixed at best in the past. Good work, StarTech.
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