Customer Reviews for Twelve South AirFly Pro Wireless Bluetooth Transmitter, 3.5mm (12-1911)
Item # : IM17MU634
Model # : 12-1911
- Connects your AirPods or wireless headphones to wired devices like in-flight entertainment systems
- Compatible with all Bluetooth wireless headphones
Price is $54.99
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Over 30
256 reviews
Most helpful positive review
Posted Jul 30, 2025
Gift
This was a gift for our grandson, primarily for an international trip. He was very happy and said not only did it work well but he was able to keep it charged up at the same time.
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Most helpful critical review
Posted Nov 16, 2025
Rubbish
I have not been on an aircraft yet, in which the Airfly Pro works.I am yet to find an aircraft with an Aux port, that allows me to plug the Airfly Pro directly into the entertainment unit.It appears that I have to carry a number of different adaptors. I have just finished flying on an Airbus. This aircraft uses a 3-pin plug. The Boeing I was on uses a 2-pin plug.None of...
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Colin H.
Reviewed at:
Twelve South
Posted Nov 16, 2025
Rubbish
I have not been on an aircraft yet, in which the Airfly Pro works.I am yet to find an aircraft with an Aux port, that allows me to plug the Airfly Pro directly into the entertainment unit.It appears that I have to carry a number of different adaptors. I have just finished flying on an Airbus. This aircraft uses a 3-pin plug. The Boeing I was on uses a 2-pin plug.None of...
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RichBenav0828
Reviewed at:
Twelve South
Posted Nov 5, 2025
Frustrating Experience
I excitedly bought the AirFly adapter at an airport store in high hopes of using my personal headphones instead of the free ones given by airlines that severely hurt my ears. I found the pairing process un-intuitive and frustrating. I was ultimately not able to pair my Apple Pro Max headphones with the device, and not sure if they are even compatible. I ended up using t...
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Alan T.
Reviewed at:
Twelve South
Posted Aug 22, 2025
Worked Great at First, Now Completely Dead
I bought the AirFly Pro about a year ago and at first it worked perfectly. It was easy to use and sounded great. Recently it suddenly stopped turning on, even though it was fully charged. I tried all the recommended troubleshooting steps, including resets, but it is still completely unresponsive.I have reached out to Twelve South for support and I am still waiting to he...
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Mike
Reviewed at:
Twelve South
Posted Aug 3, 2025
Airfly worked for 2 yrs, 5 hr battery life at best
My airfly Duo worked ok fury 2 yrs, then it did. Also I never gory more than 4 or 5 hrs of battery life. Luckily, I carry a battery/power bank, so I could charge and use the device while on a tour using whisper devices.It worked pretty well on the airplane, but with hearing aids, headphones work better due to background noise.
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Louise N.
Reviewed at:
Twelve South
Posted Jul 30, 2025
Gift
This was a gift for our grandson, primarily for an international trip. He was very happy and said not only did it work well but he was able to keep it charged up at the same time.
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Matthew H.
Reviewed at:
Twelve South
Posted Jul 23, 2025
Great Gadget - Makes Me Look Forward to My Next Flight
I'm really looking forward to trying these on the plane. It worked great between my laptop and headphones.
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Dianne L.
Reviewed at:
Twelve South
Posted Jul 17, 2025
Great
This item is perfect for the gym. I use the treadmill a lot and watch the TV at the same time . This allows me to be able to walk freely and be cord free.
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Jym G.
Reviewed at:
Twelve South
Posted Jun 23, 2025
Handy Little Gadget
Handy little gadget without getting twisted up in wires!
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Joseph M.
Reviewed at:
Twelve South
Posted Jun 21, 2025
AirFly is great
Worked great for our trial run. Won't be using it on the trip for a couple of months yet, but so far so good.
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Harley H.
Reviewed at:
Twelve South
Posted Jun 20, 2025
Simple and convenient eliminates the cords
I love this clever device. Eliminates that nasty airline headset cord that everyone trips on. I would definitely recommend to anyone that travels.
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Wallace G.
Reviewed at:
Twelve South
Posted Jun 13, 2025
Work well for Awhile
Bought and used for a few flight trips over the last year and then nothing. Dead, nothing. goneJust stopped working. Out of warranty . Wont buy again:(
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BRET A.
Reviewed at:
Twelve South
Posted Jun 4, 2025
The AirFLy will not pair with my AirPods
I can't get it to work to send the sound from my TV. I followed all the instructions for pairing. no luck
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ALAN H.
Posted May 26, 2025
Does note woork with all devices
Does not pair with Oticon devices if using Apple product. Bought in advance of a planned vacation so it would be delivered by the time I took the trip found out it did not work after the product return eligibility date. Beware if you are not going to use it rightaway You will be out $ 55
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Response from Staples :
Hi Alan I'm disappointed to hear that the Wireless Bluetooth Transmitter doesn't meet your expectations and I understand your frustration. Staples provides a 14-day Return or Exchange window for Electronics Furniture and Technology Items. After this time frame we do have to refer you to the manufacturer warranty process for assistance. Please contact Twelve South Customer Support at their Customer Support Portal regarding your inquiry. I wish I had better news for you and please let us know if anything else comes up. We'll be happy to take a look at it for you. Please use the following link to view our full Staples Return Policy online: https://www.staples.com/sbd/cre/help-center/returns-policy/ ^MS
May 29, 2025
Jason H.
Reviewed at:
Twelve South
Posted May 24, 2025
The New Mile High Club
Wow!! this is a game changer, This little piece will become your new travel buddy. It worked flawlessly, it was easy to set up and use. To be able to become wireless in air was the selling point for me. If you travel frequently, you must get yourself ones of these. It's worth the price and I just wish I had found this sooner.
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Rochelle P.
Reviewed at:
Twelve South
Posted May 14, 2025
FANTASTIC!
Works really well. I a so happy with this purchase
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Stephanie S.
Reviewed at:
Twelve South
Posted May 6, 2025
Good product!
Easy to use, paired with my headphones effortlessly. Can’t wait to try this on my international flight. Glad I found your product.!
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Doug R.
Reviewed at:
Twelve South
Posted Apr 23, 2025
Vice President In Charge of Sitting By the Door
Sound is good when connected, but has a tendency to disconnect spontaneously, especially when moving about. Jury's out.
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Dorothy G.
Reviewed at:
Twelve South
Posted Apr 16, 2025
Trip to Greece
I got it to my trip to Greece I got it set up for my airpodpro they work great from my TV
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PDel
Reviewed at:
Twelve South
Posted Apr 1, 2025
Pairing problems
Most of the time ours do not pair with our Air Pods on planes. It’s maddening. We will stop trying. We have 2 purchased a few years ago - perhaps they decline over time.
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DK
Reviewed at:
Twelve South
Posted Mar 31, 2025
Not working after 10 uses or so
Hi, I gotten an airfly. Hardly used in the plane and it is no longer working even plug in with power supply. No idea how to get it repaired or exchanged.
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