Customer Reviews for SwissGear Laptop Backpack, Black Polyester (19002215)
SwissGear Laptop Backpack, Black Polyester (19002215) is Out of stock
Item # : IM18PN564
Model # : 19002215
- Laptop backpack makes travel with electronics simple
- Comes in black
Price is $102.96
471 reviews
Most helpful positive review
Posted Aug 9, 2018
Good quality
Strong zippers, lots of compartments, and excellent design. I’m a OSP fiber optic technician that needed a bag for my laptop. I’m able to put my OTDR, jumpers, flashlight, label maker, light identifier, and batteries for all equipment in this bag. And it still has plenty of room. When full of gear, it weighs roughly 35-40lbs with no signs of the bag coming close to fail...
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VS
Most helpful critical review
Posted Aug 15, 2018
Construction Quality is Poor
I had a nearly identical model to this one for years and loved it. It started falling apart on me, so my natural reaction was to get an exact replacement. This is what replaced the old version, so I got this one... I was very disappointed once I opened this and got to experience it. The outer layer feels very plasticy and cheap. The straps hurt my traps when there are a...
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Frank
Reviewed at:
swissgear.com
Posted Apr 2, 2025
I’m happy with this backpack. You service is horrible. You can’t even get a hold of anyone.
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Savv
Reviewed at:
swissgear.com
Posted Mar 21, 2025
Doesn't last and poor support for warranty
Bought this bag for my son for school use in September 2023. It didn't last a year before it started falling apart. I reached out to SWISSGEAR a month and a half ago about their warranty since it was still under warranty and have not received any kind of reply past the automated email saying they received my claim. This is just a school backpack, nothing past normal use...
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Aco123
Reviewed at:
swissgear.com
Posted Mar 11, 2025
Poor customer service and return policy!
I bought this as a gift for my son, but it is very heavy and too bulky. I went to return this, but keep getting return requests received emails, but no follow up emails. I have sent 3 requests now, with no response. They keep sending articles stating that the return shipping is on the customer and to review my purchase. Unfortunately it has been a very poor experien...
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Gsund
Reviewed at:
swissgear.com
Posted Mar 7, 2025
Nice size. Looks great. Quality design and const
It took me a little research to find a quality backpack that fit my 17" laptop. This backpack has a pocket my laptop fits in. It also has several more pockets that help me organize my stuff
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Jess
Reviewed at:
swissgear.com
Posted Mar 6, 2025
Stay away from this one.
I purchased this bag on July 20, 2023, and within a couple of months, it started falling apart. I carry quite a bit, including my computer, and the fabric began unraveling on the straps first. Over time, the rest of the material weakened and started fraying. I specifically chose this bag because of its lifetime warranty, but when I filed a claim for a replacement, I was...
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Michael Tong
Reviewed at:
swissgear.com
Posted Mar 4, 2025
Used to Be Great!
I have been using SwissGear for over 20 years now. I purchased my personal backpack about 11 years ago and it is still in great shape. Recently I purchased several backpacks, and they deteriorated within several months of use. The warranty covered it but to have 2 backpacks fail was weird. The warranty process was slow and not as streamlined as before. It seemed as...
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Niecy
Reviewed at:
swissgear.com
Posted Feb 12, 2025
Just In Case Backpack
I purchased my Swissgear 1900 ScanSmart Laptop Backpack with the intention of it being my grab and go emergency and disaster bag. It offered a fireproof covering with lots of pockets and compartments for organizing and easy access. Although I hope to never need the bag for an emergency or disaster I am confident that it will hold all that I need and leave me hands-free.
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Deee
Reviewed at:
swissgear.com
Posted Feb 5, 2025
Unhappy Customer-Wrong product was sent!
I ordered a backpack and was sent a laptop briefcase in error. It is impossible to get in hold of customer service. I have sent numerous emails to your customer service address numerous times with no reply. I even tried calling with no success (not able to get a person to answer).
Can someone please contact me or just send me the correct product?
Can someone please contact me or just send me the correct product?
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DONOTBUY
Reviewed at:
swissgear.com
Posted Jan 29, 2025
HORRIBLE. DO NOT BUY
I ordered this backpack for my dad and was sent the wrong one. Tried returning it but NO response. Customer service there is nonexistent. Will NEVER buy from them again. Their numbers don’t work so don’t bother calling. And neither do their emails. Even tried contacting their parent company. Same thing no response. I tried returning on their website and two months later...
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bob the builder
Reviewed at:
swissgear.com
Posted Jan 10, 2025
Perfect for school :D
Just got this as a gift, I LOVE ALL THE SPACE! This makes carrying school supplies a breeze.
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Donana 7
Reviewed at:
swissgear.com
Posted Dec 26, 2024
Perfect for College Students
I bought this backpack for my college freshman grandson, and he was thrilled with it. He unzipped the entire backpack, looking at all the places he would be able to store his materials while heading to class. It was well worth the money.
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Xperience
Reviewed at:
swissgear.com
Posted Oct 28, 2024
Nice backback for businell travels. Its a pity thzat this product is not available in Europe.
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Bruce14
Reviewed at:
swissgear.com
Posted Jul 18, 2024
Great travel backpack
I have had this backpack for about a month. I have used it several times while I travel. It is bigger and has more room than I thought. I am very pleased with this backpack and recommend it.
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College student
Reviewed at:
swissgear.com
Posted Jun 11, 2024
Great product and customer service
I bought this for college and it’s served me well, able to carry all I need both for school and for traveling home on breaks. Had a problem with one of the seams ripping and got a replacement easily through a helpful and friendly customer service.
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NJKJ
Reviewed at:
swissgear.com
Posted Jun 5, 2024
Good for laptop and accessories plus extras
Pros:
1) slide out padded compartment for a laptop up to 17"
2) same padded compartment for tablet (10" X 7")
3) interior accordion compartment for folders, books, etc.
4) front bottom zippered organizer compartment
5) top front small zipper quick-access pocket
6) side zippered large accessory pockets
7) side water bottle pockets (for small not tall bot...
1) slide out padded compartment for a laptop up to 17"
2) same padded compartment for tablet (10" X 7")
3) interior accordion compartment for folders, books, etc.
4) front bottom zippered organizer compartment
5) top front small zipper quick-access pocket
6) side zippered large accessory pockets
7) side water bottle pockets (for small not tall bot...
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Colabus
Reviewed at:
swissgear.com
Posted Jun 3, 2024
A good replacement for my Swissgear computer bag
I bought this to sue as both a computer /briefcase/backpack for an upcoming trip. After a trial unit checks all the boxes for what I needed
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PeterB
Reviewed at:
swissgear.com
Posted May 26, 2024
Great durability
I have had this backpack for 15 years and been to 48 countries. The only issue is last year the zipper got caught in a thread.
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C.Alex
Reviewed at:
swissgear.com
Posted Apr 30, 2024
Amazing backpack for a laptop
I bought this backpack about a month ago. It holds my 16 inch laptop and it's accessories really. It has a ton of storage and pockets that have been cleverly executed. This is not surprising since this is my 3rd Swissgear bag for devices. It looks sharp too. Definitely pick one of these up.
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Wayne
Reviewed at:
swissgear.com
Posted Apr 20, 2024
Better quality than expected
Travel extensively using backpack worldwide. Previously had a north face. Swiss gear material, zippers and pockets are far superior.
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Sridhar
Reviewed at:
swissgear.com
Posted Apr 7, 2024
Great customer support
The backpack had a rip on the shoulder strap. SG provides a replacement after a review. It took some time but they handled it well. This is for a middle schooler who carries a lot of material to school everyday.
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