Customer Reviews for WD My Passport SSD BAGF0040BGY WDBAGF0040BGY-WESN 4TB USB 3.2 Gen 2 External Solid State Drive
WD My Passport SSD BAGF0040BGY WDBAGF0040BGY-WESN 4TB USB 3.2 Gen 2 External Solid State Drive is Out of stock
Item # : IM19AK368
Model # : WDBAGF0040BGY-WESN
- External SSD for PC and MAC features USB 3.2 Gen 2 interface
- SSD provides 1050MBps data transfer rate
Price is $935.49
8 reviews
Most helpful positive review
Posted Jul 3, 2023
My Passport 4TB SSD
So far, so good with the My Passport 4TB SSD, purchased about 2 months ago. It does what it's supposed to do.
VS
Most helpful critical review
Posted Jul 11, 2023
Poor quality
Drive was faulty. Started to crash immediately. Nearly lost a bunch of work. Will not be purchasing Western Digital drive again
Jim L
Reviewed at:
Western Digital
Posted Dec 28, 2023
Big storage in an ultra small footprint!
A good fast drive! It seems to disconnect from the Mac at times and the only way to fix it is by ejecting it. I would like to see WD offer an optional case to protect the drive during travel.
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Trav
Reviewed at:
Western Digital
Posted Jul 11, 2023
Poor quality
Drive was faulty. Started to crash immediately. Nearly lost a bunch of work. Will not be purchasing Western Digital drive again
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Response from Staples :
Hello,
We are sorry to hear about your user experience with WD My Passport Solid State and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
, July 13, 2023
mpm84660
Reviewed at:
Western Digital
Posted Jul 3, 2023
My Passport 4TB SSD
So far, so good with the My Passport 4TB SSD, purchased about 2 months ago. It does what it's supposed to do.
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Reviewed at:
Western Digital
Posted Feb 13, 2023
Bad model
I bought the WD 4TB My Passport as a backup drive for my iMac. I formatted it properly before use. It failed within one week. By failing, I mean the drive was inaccessible. Disk Utility could not open it. It was a brick. Figuring it was a manufacturing exception, I ordered a replacement. The same thing happened in only two days. It's a shame because I have several large...
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Response from Staples :
We have identified a firmware issue that presents itself in very limited situations and can cause SanDisk Extreme Portable SSD V2, SanDisk Extreme Pro Portable SSD V2, and WD My Passport SSD products to unexpectedly disconnect from a computer.
Full details, including a serial number lookup tool to find out if your product is impacted, can be found on the Firmware Updates for SanDisk & WD Portable SSDs page. https://support-en.wd.com/app/firmwareupdate
, June 14, 2023
Reviewed at:
Western Digital
Posted Feb 7, 2023
Excellent quality
One of the best product of WD i have purchased. Always love wD brand
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blazerbill
Reviewed at:
Western Digital
Posted Jan 31, 2022
a great little (large) external SSD
I was very happy to see that Western Digital was playing in the external SSD Space. Having a 2TB Samsung T7 in the fleet currently as well as a 1TB SanDisk dual thumb drive, among a plethora of external 2.5" drives of varying sizes and models, I thought that I really ought to check this one out. I sized up to the 4TB as my MacBook Pro has only 256 onboard, and I wante...
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Risy
Reviewed at:
Western Digital
Posted Dec 14, 2021
Absolutely awful
If you don't accept their requirement to send them performance data it fails the installation and they don't tell you why. Absolutely illegal. There's no choice, it's forced. You can see samples of complaints throughout the internet.
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Response from Staples :
Hello,
We're sorry to hear about your user experience with WD My Passport Solid State Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
, February 21, 2023
DReagan
Reviewed at:
Western Digital
Posted Nov 15, 2021
Meets advertised speeds, practical backup needs
The 4TB My Passport SSD USB3.2 external drive worked as advertised and achieved transfer rates which made system backup of 3TB practical. The drive is remarkably small. The supplied USB 3.2 compliant cable is very short. Since my fastest USB port is on the back of the computer, it was awkward to connect and a bit hard to monitor the temperature of the drive during use. ...
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