Customer Reviews for Xerox VersaLink C7000/DN USB & Network Ready Color Laser Print Only Printer
87 reviews
Most helpful positive review
Posted Jan 7, 2025
unbelievable quality and reliability.
after first owning other brands of multifunction printers I've settled on the Xerox Brand and have two XEROX MFP's operating in our architectural office - the more sophisticated for everyday use and the second for redundancy that uses the same media.
VS
Most helpful critical review
Posted Jun 22, 2023
Worst printer
[This review was collected as part of a promotion.] Hello,
We’ve had 4 other large printers (for years) and now have a Versalink c7000, it is by far the worst printer we’ve ever had! Wish we never got it! It was suppose to be easy and it is defiantly NOT. It has to be set up for each printing at the printer (stupid idea by the way) and it MIGHT print a page, but probab...
We’ve had 4 other large printers (for years) and now have a Versalink c7000, it is by far the worst printer we’ve ever had! Wish we never got it! It was suppose to be easy and it is defiantly NOT. It has to be set up for each printing at the printer (stupid idea by the way) and it MIGHT print a page, but probab...
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Henry
Reviewed at:
xerox.com
Posted Jan 7, 2025
unbelievable quality and reliability.
after first owning other brands of multifunction printers I've settled on the Xerox Brand and have two XEROX MFP's operating in our architectural office - the more sophisticated for everyday use and the second for redundancy that uses the same media.
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unhappyXeroxCustomer
Reviewed at:
xerox.com
Posted Nov 16, 2024
Nice print quality, but horrid experience
I bought the printer two years ago and I have in that time never been able to print from a Windows machine without going into the print dialog every time and selecting the appropriate tray manually. This is something I didn't need to do 40 years ago when I started working in tech. It should be a simple fix, I spent a few hours onlne trying suggestions I could find via...
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Response from Staples :
We apologize that you are experiencing issues with your VersaLink C7000 device. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
, December 16, 2024
AVEJP
Reviewed at:
xerox.com
Posted Jun 14, 2024
Reliable printer
Not used consistently, rather in frequently for large jobs. works well
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CR Beauty
Reviewed at:
xerox.com
Posted May 10, 2024
excellent printer for the price
it does it all, could not be happier , had to interface with support, that turned out to be pleasant
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GregB
Reviewed at:
xerox.com
Posted Apr 2, 2024
Great printer, less great setup
[This review was collected as part of a promotion.] We recently purchased the C7000 to replace individual ink jets printers for much of our staff. The printer performa amazingly aside from some initial setup quirks regarding paper size auto selection. I would give setup 3.5 stars, but I give the printer 5 stars once you clear any hurdles involved.
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Mcfly
Reviewed at:
xerox.com
Posted Feb 5, 2024
Great reliable machine
[This review was collected as part of a promotion.] purchased this last year but needed an option to print wirelessly. Xerox had the right product to fix my issue. I'm able to use my reliable wireless function from all over the office.
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aesthetics
Reviewed at:
xerox.com
Posted Jan 16, 2024
Exceeds Expectations
[This review was collected as part of a promotion.] We have a Color Versalink C7130 and Black and White B7130 at our company. They perform well and the tech support has been great!
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Pookey
Reviewed at:
xerox.com
Posted Sep 24, 2023
Great printer
I bought for work about 6 months ago and I'm so happy with it
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a perfect companion
Reviewed at:
xerox.com
Posted Jul 14, 2023
a perfect partner for the XEROX C70 MFP
[This review was collected as part of a promotion.] as an architectural office we often publish small very high quality portfolios of our work in reponses to an invitation to present our qualifications for a prospective commission. The fact that the Versalink C7000 uses the same print engine and ink makes them ideal companions, offering reducency and additional print c...
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LeCorbusier
Reviewed at:
xerox.com
Posted Jul 7, 2023
a perfect companion for our Xerox c70
[This review was collected as part of a promotion.] As an architecture and design office, we have many occasions where in with tight deadlines we are required to print "in house" small published portfolios in response to Requests for Information from prospective clients and organizations. Our workhorse MFP C70 is the ususal choice for all the services it provides, and t...
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ForeverDesign
Reviewed at:
xerox.com
Posted Jun 22, 2023
Worst printer
[This review was collected as part of a promotion.] Hello,
We’ve had 4 other large printers (for years) and now have a Versalink c7000, it is by far the worst printer we’ve ever had! Wish we never got it! It was suppose to be easy and it is defiantly NOT. It has to be set up for each printing at the printer (stupid idea by the way) and it MIGHT print a page, but probab...
We’ve had 4 other large printers (for years) and now have a Versalink c7000, it is by far the worst printer we’ve ever had! Wish we never got it! It was suppose to be easy and it is defiantly NOT. It has to be set up for each printing at the printer (stupid idea by the way) and it MIGHT print a page, but probab...
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Response from Staples :
I apologize that you are experiencing problems with your VersaLink C7000 device. You can call us at 800-835-6100 option 1, 1 to discuss the issues you are having with your device.
Here is an article that may help you with the cover sheet issue you are experiencing:
Disable the Banner Page: https://www.support.xerox.com/en-us/article/en/2034966.html
, June 29, 2023
Marc Levy
Reviewed at:
xerox.com
Posted Jun 12, 2023
Xerox can't get it to work.
Mine was delivered 19 days ago. It still doesn't work. A tech guy has been here twice and couldn't get it to work. And now he's not responding to my calls, even though he said he would come back to get it to function. I've paid thousands and have been abandoned.
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Response from Staples :
I apologize that you are experiencing problems getting service on your Xerox VersaLink C 7000 device. We recommend you call us at 1-800-821-2797 and request to speak with a manager regarding this issue.
, June 15, 2023
IanClapham
Reviewed at:
xerox.com
Posted May 14, 2023
Reluctant to print
I have had this printer 2 years. I have not previously had a printer like this that regularly refuses to print. The paper settings seem to be temperamental, and it is laborious to work out where to change the settings when the control panel reports the paper settings need to change, though I only ever use normal A4 portrait. The company does not want to help on the tel...
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Response from Staples :
I apologize that you are experiencing problems with your VersaLink C7000 device. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page:
Change the setting to match the loaded paper: https://www.support.xerox.com/en-us/article/en/2097923.html
How to configure the paper tray setting: https://www.support.xerox.com/en-us/article/en/2095743.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
, May 18, 2023
JBWol
Reviewed at:
xerox.com
Posted Mar 31, 2023
Excellent print quality.
I've finally got it up and running; but getting it to connect to my computer was a nightmare compared to my cheap brother printer. Works great now though.
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Response from Staples :
Your thoughts are so important to us. Glad you were able to get your device up and running. May we suggest you check out our Support page and YouTube Playlist for your VersaLink C7000 device:
C7000 Support Link: https://www.support.xerox.com/en-us/product/versalink-c7000
C7000 YouTube Playlist: https://youtube.com/playlist?list=PLDrIHH8CnE14o271t1GOcPbXjTPDbzwQZ
, April 6, 2023
Steve Dave
Reviewed at:
xerox.com
Posted Mar 31, 2023
Consistency, yeah right
This printer has a mind of it's own. It just never works right. It's just too hard to find the right settings and have it print. I bought it new some years ago but it's been a battle since day one. I'm just giving up and buying another printer elsewhere.
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Response from Staples :
I apologize that you are experiencing problems with your Xerox VersaLink C7000 device. We would be happy to help you resolve this. Can we recommend you check out the Support page for articles on how to print and change settings:
C7000 Support Link: https://www.support.xerox.com/en-us/product/versalink-c7000
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
, April 6, 2023
Ihatethisprinter
Reviewed at:
xerox.com
Posted Feb 20, 2023
We've been duped.
This printer can barely print.
It won't connect to anything, it only accepts print requests from the app on MY phone. If you forget to tell it which paper size you want, then it just fails.
This printer is a complete and utter failure and I wish I had returned it. I kept telling myself, it must be me, I'm the idiot, this is Xerox. Well, more often than not, I am i...
It won't connect to anything, it only accepts print requests from the app on MY phone. If you forget to tell it which paper size you want, then it just fails.
This printer is a complete and utter failure and I wish I had returned it. I kept telling myself, it must be me, I'm the idiot, this is Xerox. Well, more often than not, I am i...
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Response from Staples :
Thanks for taking the time to share your feedback with us. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page that has information about tray settings and connectivity issues:
Printer Does not Print: https://www.support.xerox.com/en-us/article/en/2035996.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
, February 23, 2023
Sellers0001
Reviewed at:
xerox.com
Posted Dec 19, 2022
Nothing can make this printer work seamlessly
Every single time someone needs to print something in our house, we have to gear ourselves up for the occasion.
Printer never connects, never responds, we can work round it sometimes by emailing the image to ourselves and then printing via the Samsung app. It's atrocious. I should never have persevered with it.
Printer never connects, never responds, we can work round it sometimes by emailing the image to ourselves and then printing via the Samsung app. It's atrocious. I should never have persevered with it.
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Response from Staples :
I apologize that you are experiencing problems with your VersaLink 7000 device. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page:
How To Connect the Printer to Wireless Networks:https://www.support.xerox.com/en-us/article/en/2035186.html
How To Connect to Wi-Fi Direct:https://www.support.xerox.com/en-us/article/en/2036070.html
How To Connect the Printer to a Wired Network:
https://www.support.xerox.com/en-us/article/en/2035945.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
, January 5, 2023
The stupid one
Reviewed at:
xerox.com
Posted Jun 16, 2022
I’m very disapointed
I bought the printer four months ago. After a few prints it gives error-code 010-331, what means the fuser is overheated. I tried the solve the problem by getting in to contact with reseller max ict and als xerox netherlands. But they don’t help to solve this problem. Long live xerox world wide
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Response from Staples :
I apologize that you are experiencing problems with your VersaLink C7000 device. For that fault code you will need a service call. We recommend that you contact our Support Department to assist you with this issue. You can use our World Wide Contact list to find the Support Department for your region:
http://xerox.bz/worldw
We look forward to hearing from you and helping you with this issue.
, June 23, 2022
tedy62
Reviewed at:
xerox.com
Posted May 21, 2022
very bad software and firmware
i lost many times drivers, very bad setup and print dialog
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Response from Staples :
I apologize that you are experiencing problems with your VersaLink C7000 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this solution that may help you:
Install Windows Print Driver: https://www.support.xerox.com/en-us/article/en/2035221.html
Install MAC Driver: https://www.support.xerox.com/en-us/article/en/2035926.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
, May 26, 2022
Peter
Reviewed at:
xerox.com
Posted May 16, 2022
Great machine!
[This review was collected as part of a promotion.] I have been dreaming of having a Xerox for a long, long time, now it is a dream come true, even more than I expected.
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