Customer Reviews for OtterBox Defender Series Polycarbonate 11" Case for iPad Pro 1st/2nd/3rd Gen., Black (77-82261)
Item # : IM19CA780
Model # : 77-82261
- Guard your tablet with this durable case that delivers strong defense
- Compatible with iPad Pro 11" 1st/2nd/3rd Gen
Price isĀ $98.49
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OverĀ 30
243 reviews
Most helpful positive review
Posted Sep 29, 2025
Would buy more again
Second time Iām buying this. I was rough on it the first go around. Outstanding product.
VS
Most helpful critical review
Posted Dec 25, 2024
Difficult to install
Pretty good for protection but difficult to install. No installation instructions are included. The YouTube videos are not helpful, they seem to be for a different product. As a result, it took longer to install than was necessary. However, all is well that ends well. We got it installed without breaking anything.
Albert
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 29, 2025
Would buy more again
Second time Iām buying this. I was rough on it the first go around. Outstanding product.
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Traveling Consultant
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 28, 2025
Great protection but could be more user friendly
Well made and offers good protection. It could be better if the stand/cover was attached and not a separate piece. The frame occasionally hinders the swipe up bar when closing apps. The screen fingerprints rather badly. However the protection offered outweighs these small. Inconviences .
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Mary
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 27, 2025
Tight fit
Case fits really tight- so tight in fact I struggle to get it open! Also I wish the angles had more than two settings so I could sit at a table to watch a movie.
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Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
September 29, 2025
Bill
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 16, 2025
Don't love this
It's painful to asemble, bulky and let's dust inside the protective screen. To clean the screen you need to disassemble, clean and put back together. I am sure it is great if you are dropping off a three story building, but for daily use it's not great.
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Response from Staples :
Hello Bill! Thank you for your feedback! Weāre so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
September 18, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 10, 2025
Essential Defender.
My third DEFENDER, keeping my iPad safe. Canāt live without it!
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Lobenej
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 25, 2025
Very good, Not perfect.
The cover is strong and sturdy. It provides lots of protection. The problem is that itās too difficult to remove. Itās locked in. The case would be improved if it used clips to open and close. Would be just as secure, but easier to use.
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NJackson
Verified Buyer
Reviewed at:
otterbox.com
Posted May 10, 2025
AAC Device Needs THIS Protection
My son loves his 5th gen iPad. He has Special Needs and it means everything to him!!
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Vince
Verified Buyer
Reviewed at:
otterbox.com
Posted May 1, 2025
Too much for my needs
The Defender is heavy duty and maybe too much for light users.
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Response from Staples :
Hello, Vince! We are so sorry this specific case is not working out the way you had hoped! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation and we would be happy to assist in finding another case option that is perfect for you!
Customer Service, May 2, 2025
Wisss
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 31, 2025
OtterBox protection for mini iPad
Defender series case for the iPad mini fifth generation is as good as it gets for bulletproof protection! Also has nice accessory stand as part of the cover. Brilliant.š¤©š«¶š» Who
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jimwill172
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 25, 2024
Difficult to install
Pretty good for protection but difficult to install. No installation instructions are included. The YouTube videos are not helpful, they seem to be for a different product. As a result, it took longer to install than was necessary. However, all is well that ends well. We got it installed without breaking anything.
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Response from Staples :
Hello! We apologize for the difficulty with the installation process, and we are so glad to hear you are enjoying the case. Please reach out to our CS Team by phone or via chat should any questions arise as you enjoy the case, as we are always happy to help!
December 30, 2024
ShellyT
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 15, 2024
I always use Otterbox for my IPads.
I have used Otterbox cases for both of my IPads. They stay in like new condition.
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Mountaineer Maniac
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 26, 2024
Otter Box Greatness
This mini ipad case is perfect for what I was looking for. It is very durable and will definitely protect my iPad from any damage if accidentally dropped. It is very easy to use, and has a very sleek and comfortable feel. I am very satisfied with this purchase.
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scw24
Verified Buyer
Reviewed at:
otterbox.com
Posted May 9, 2024
Perfect protection for a iPad
Perfect fit for my iPad. This thing feels indestructible!
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Scott Armacost
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 3, 2024
Excellent Durability
All the OtterBoxās Iāve ever owned have performed perfectly and last a very long time with excellent protection for IPhones and iPads.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 24, 2024
Best iPad case
We have used Otterbox cases on all our iPhones and iPads. Excellent product and wonderful protection from dropping and bumps. This case for the iPad Pro 11 is the 7th case that weāve purchased for our iPhones and iPads. and
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George McClintock
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 14, 2024
Well Made Product
Well made product that does what it is supposed to do.
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Kolly
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 5, 2024
Perfect iPad Air Case!
Fits iPad Air perfectly! All buttons work and the itouch, too!
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Timothy
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 5, 2024
I have always used OtterBox
The screen protector was damaged. It had a puncture spot
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RDGJ
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 12, 2024
Offers great protection
Iāve owned the defender series before so it was no decision on what to purchase. Very heavy duty and offers great protection for my iPad Air
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AMLJ
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 9, 2024
Smart purchase
Great caseā¦just what I needed to ease my worries about being too hard on my new iPad
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