Customer Reviews for SanDisk Extreme Portable 500GB USB 3.2 External Solid State Drive (SDSSDE61-500G-G25)
Item # : IM19GL504
Model # : SDSSDE61-500G-G25
- External solid-state drive features USB 3.2 interface
- SSD provides 1050MBps read speed
Price is $200.00
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Over 30
71 reviews
Most helpful positive review
Posted Jan 9, 2025
Would buy again
I've been using two 2tb drives daily for 4 years now and have never had a single issue
VS
Most helpful critical review
Posted Jan 4, 2025
Unreliable and faulty
Using this for my iPhone 15 Plus and it sometimes works and sometimes doesn't. Very unreliable and I would not recommend.
Emily E
Reviewed at:
SanDisk
Posted Jan 9, 2025
Would buy again
I've been using two 2tb drives daily for 4 years now and have never had a single issue
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YTNarrowboat
Reviewed at:
SanDisk
Posted Jan 7, 2025
I liked my 2TB drive so much I got a 4TB too!
I use my drives for storing photos and videos for editing in Final Cut Pro on my 2019 MacBook Pro with 1TB internal SSD. They are fast enough for my needs and very compact. I’m considering adding the new 8tb drive to my inventory so that I can have a primary drive and a couple of portable backups (beyond what I store on my NAS and cloud). I’m currently recording about ...
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Jason
Reviewed at:
SanDisk
Posted Jan 4, 2025
Unreliable and faulty
Using this for my iPhone 15 Plus and it sometimes works and sometimes doesn't. Very unreliable and I would not recommend.
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Response from Staples :
Thanks for your feedback-reliability is important, and we're sorry this has been your experience. We recommend ensuring your iPhone is fully updated and using the Files app. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb
, May 8, 2025
Reviewed at:
SanDisk
Posted Dec 25, 2024
Beautiful 😍
Omg yes u listened not just thumb drives anymore. What about storage drives for cell phones. :) I know there still at 256gb.... I want 1 TB in my inside storage for my cell phone... 🫡
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RobW
Reviewed at:
SanDisk
Posted Dec 9, 2024
Excellent and reliable for pro recording studio
I have a lot of these now for professional recording, and they’ve all been fantastic. I still maintain consistent backups just in case something ever goes wrong, but I have nothing but good things to say about these drives, whether using on my own MacBook Pro system, or traveling to other studios and plugging into their systems.
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Laura
Reviewed at:
SanDisk
Posted Dec 8, 2024
Doen not work
Does not work at all. Tried with latest iphone (16)
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Harry
Reviewed at:
SanDisk
Posted Dec 6, 2024
Works Fine, No Problems
I have four 4 TB drives and two 2 TB drives. I have never had any problem. I use them with a 16" MacBook Pro.
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sudeep
Reviewed at:
SanDisk
Posted Nov 30, 2024
Misguided marketing not a reliable product
SSD stopped from mounting after few months and all my important data could not be retrieved, product description is misguiding. I dont have the backup of data and this is a scary situation for me as it was my years of data that i copied from my HDD
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KanakaWau
Reviewed at:
SanDisk
Posted Nov 22, 2024
Product just die!!
I bought 2 of the 500MB in 2021. In 2023, just after 2 years, it just decided not to work on my computer anymore or my laptop. very disappointed. I only used it initial to backup my photos and hardly ever use it after that. It just sit there on my shelf and just decided not to work. This was the first time I ever purchase an external SSD drive and now, I have lost ...
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Nathan963
Reviewed at:
Western Digital
Posted Oct 11, 2024
failed and cannot repair
DO NOT BUY! FAILED AND CANNOT FIX.
I was using this as my backup for my computer, then one day I went to backup my computer and nothing came up. I tried it on windows, iPad and even my android phone. All nothing. I've barely used it and have always taken care of it
I was using this as my backup for my computer, then one day I went to backup my computer and nothing came up. I tried it on windows, iPad and even my android phone. All nothing. I've barely used it and have always taken care of it
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Response from Staples :
Hi, We are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.sandisk.com/app/askweb).
, October 29, 2024
MadDog Dad
Reviewed at:
Western Digital
Posted Oct 5, 2024
Reliability Is Worrisome
Purchased a 4tb SanDisk Extreme and partitioned it into 2-2tb. Within a year, I was unable to access the Primary partition and if not for my recovery software, I would have lost my entire home video collection. The technology for SSD long-term but frequently accessed files just isn't there yet for consumers to put their trust in. Although fast and easily recognized by ...
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Response from Staples :
Hi, we can understand your concern and the importance of the data. We recommend that you please refer to Answer ID 32046 (https://support-en.sandisk.com/app/answers/detailweb/a_id/32046) for information on how to archive internal and external drives when not in use.
Also, we recommend that you please open a ticket with detailed problem and error screenshots (if any) at (https://support-en.sandisk.com/app/askweb).
, October 11, 2024
Bob W
Reviewed at:
SanDisk
Posted May 23, 2024
Worst ever, had to reformat it 3 times in a month
Worst ever external 4 TB drive!!! Bought it one mont ago and it continually has to be reformatted. Three times reformating in one month. Would never buy another One or anyother Sandidisk!!!!!!!
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Response from Staples :
Hello Bob W,
I am Jeff from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your user experience. Since you have faced the issue while using the SanDisk Extreme Portable 500GB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the technical assistance and possible warranty replacement if required. Please open a support ticket at https://support-en.wd.com/app/askweb with a brief question and possible error screenshot. We will be happy to assist you.
Thank you,
Jeff,
SanDisk® Support
, May 23, 2024
Unnikuttan
Reviewed at:
SanDisk
Posted May 21, 2024
Doesn't detect.
Where is the drive for this device ?
Not detecting on my computer but is showing on the taskbar. I can eject from Taskbar.
Pain in the rear
Not detecting on my computer but is showing on the taskbar. I can eject from Taskbar.
Pain in the rear
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Response from Staples :
Hello,
I am Jeff from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Extreme Portable 500GB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the technical assistance and possible warranty replacement if required. Please open a support ticket at https://support-en.wd.com/app/askweb with a brief question and possible error screenshot. We will be happy to assist you.
Thank you,
Jeff,
SanDisk® Support
, May 21, 2024
Cca410
Reviewed at:
SanDisk
Posted May 18, 2024
Too much trouble to fool with.
Just a total pain. After reformatting I finally got my iPad Pro to recognize the drive but the ixpand software still won’t see it. Gimmicky rickety poorly developed device.
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Response from Staples :
Hello,
I am Jeff from SanDisk® Global Support Team. We are sorry for the inconvenience caused to you. Since you had faced issues while using this product, Please be informed that there is no software available for iOS interface to access the SSD. You will have to use the inbuilt FILES app to access and transfer files into the SSD and vice versa. Please refer to the link below to get more insight, the steps are almost same for SSD : https://support-en.wd.com/app/answers/detailweb/a_id/50917.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
, May 18, 2024
Onsite consulting Denver
Reviewed at:
SanDisk
Posted May 16, 2024
Fast, reliable and sturdy!
Works well and reliable! We use this our tech side and it is great for moving data over and it is handy having some of our tech tools on hand!
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ur86
Reviewed at:
SanDisk
Posted Apr 28, 2024
Unreliable
Unreliable, you can lose all your files, many hours of work lost.
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Response from Staples :
Hello,
I am Jeff from SanDisk® Global Support Team. We are sorry to hear about your user experience. We recommend you to kindly let us know the complete issue in detail along with the error screenshot, so that the technical team can help troubleshoot the issue and address the concern.
You may also submit a support ticket in brief and with possible error screenshots at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
, May 8, 2024
LiedtoRyGuy
Reviewed at:
SanDisk
Posted Apr 27, 2024
Unreliable, short lived, garbage! Don't Trust it!
I bought a solid state hard drive to edit video and music on a macbook pro. The internal HD on the macbook is so small for media. I bought this SSD HD expecting the best. I started having issues right off of the bat. The macbook not recognizing the drive. However, after a few unplug and plug back in, I can usually get it to work. I got injured and haven't been mak...
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Response from Staples :
Hello,
I am Jeff from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Extreme Pro Portable 500GB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the technical assistance and possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Jeff,
SanDisk® Support
, May 8, 2024
Kbarry
Reviewed at:
SanDisk
Posted Mar 14, 2024
No instructions
Zero instructions. Taking back to store. How does it work
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Response from Staples :
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. Please allow us to inform you that the SanDisk Extreme Portable V2 500GB SSD is a simple plug and play device for data transfer. You may connect it to your computer using the provided data cable and transfer your data by drag and drop or copy / paste method. For any further assistance you may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
, March 29, 2024
disappointedInSanDisk
Reviewed at:
SanDisk
Posted Jan 12, 2024
Faulty Unreliable Garbage
Drive was fine at first, but after about 1 year it's began failing and I fear I'm going to lose all contents. When I plug it in to a Windows 10 machine my system loses internet connection and a "System interrupts" process pegs the CPU.
I was hopeful the somewhat-recent drop of firmware updates for the version 2 of this product might resolve the issue, but they don't se...
I was hopeful the somewhat-recent drop of firmware updates for the version 2 of this product might resolve the issue, but they don't se...
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Response from Staples :
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Extreme Portable V2 500GB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
, January 19, 2024
TIMO1
Reviewed at:
SanDisk
Posted Jan 5, 2024
GARBAGE AND IM SORRY
THESE DRIVES ARE GARBAGE .I BROUGHT TWO OF THEM TRANSFERRED ALL MY IMPORTANT FILES FROM MY GLYPH THINGS I CAN NEVER GET BACK. THE DRIVE WILL NOT MOUNT AT ALL SHOWS UP IN DISK UTILITY BUT DOESN'T MOUNT. I KNOW I CAN REFORMAT BUT THAT DOESN'T GET THOSE VERY IMPORTANT FILES BACK . SMH THE ONES I GOT WHERE THE 1TB VERSIONS
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Response from Staples :
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Extreme Portable V2 1TB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
, January 11, 2024