Customer Reviews for OtterBox Protector for iPhone 13 Pro Max (77-85969)
92 reviews
Most helpful positive review
Posted Jul 1, 2025
Otterbox Screen Protector Review
Easy to put on with the frame tool. No bubbles and enhances the view of the screen.
VS
Most helpful critical review
Posted Jan 9, 2023
frustrated
I have been using otter box cases and screen protectors for years. This is the 2nd time i have purchased this item and its awful. I have tried many times to remove the large bubbles with the kit that is sent with the item, but its not working. the bubbles are so big i have difficulty using the phone. any sugestions on another product or brand to protect the iphone.
Timothy
Reviewed at:
otterbox.com
Posted Jul 1, 2025
Otterbox Screen Protector Review
Easy to put on with the frame tool. No bubbles and enhances the view of the screen.
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Margie
Reviewed at:
otterbox.com
Posted Mar 23, 2025
Recommend
Love this to ensure my screen has extra protection
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TheEnduroShow
Reviewed at:
otterbox.com
Posted Feb 25, 2025
It works
Good fit, easy install, protects the screen as far as I have tested it
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Reviewed at:
otterbox.com
Posted Feb 2, 2025
Quality not what it used to be from OtterBox
These are great screen protectors. I gave them 2 stars because when I received the glass it already had dust between the plastic cover and glass. I started a warranty claim to replace it (which was very easy, great CS). The new screen protector also had dust trapped between the protective film and glass. This seems like a warehouse issue. I am not sure if they have been...
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Response from Staples :
Hello, Alex! We are so sorry to hear you experienced an issue with debris being on the screen protector upon arrival. Please reach out to our CS Team by phone or via chat, and we are happy to help with this issue!
February 5, 2025
Long time Customer
Reviewed at:
otterbox.com
Posted Jun 29, 2024
OK Safety class
Was not easy to install. Very difficult to lineup For something that was supposed to easily line up
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Response from Staples :
Hello! We are so sorry to hear that the installation process proved to be difficult. If you need another product or attempt at installation, please reach out to our CS Team by phone or via chat, and we are happy to help with this via our amazing warranty!
July 1, 2024
DKappe
Reviewed at:
otterbox.com
Posted Apr 5, 2024
Durable, Private
I live this privacy screen! Very durable! Fits perfectly.
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CLW2
Reviewed at:
otterbox.com
Posted Mar 5, 2024
Awesome
Easy to assemble and works awesome. Love the privacy it provides.
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Awesome protection
Reviewed at:
otterbox.com
Posted Feb 17, 2024
Awesome protection!
Very durable, love it! Dropped it and didn’t even break the screen protector!
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Reviewed at:
otterbox.com
Posted Dec 24, 2023
Nicely
It is better than I have thought. Does what is should do.
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Kenya
Reviewed at:
otterbox.com
Posted Oct 20, 2023
10/10 recommend
Looks nice on my phone, super easy to put on. Came with everything I needed to install the screen protector. 10/10 recommend
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Brad S
Reviewed at:
otterbox.com
Posted Oct 9, 2023
Great Product
Ease of installation and 100% trust in this glass screen protective
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Reviewed at:
otterbox.com
Posted Aug 20, 2023
Easy installation
Installation instructions were short and thorough. The glass protector went on without a bubble, perfect! Kind of went on by itself.
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JCJC
Reviewed at:
otterbox.com
Posted Feb 22, 2023
Trusted Screen Protector
Great warranty. Nice to know with such an expensive product that you can trust the company you’re investing into.
This tempered glass screen protector has taken the full impact of a drop to my phone more than once. It’s saved my screen. Nice to have the confidence that if the screen protector cracks, it’s replaced without hassle or detailed explanations. Otter box is a...
This tempered glass screen protector has taken the full impact of a drop to my phone more than once. It’s saved my screen. Nice to have the confidence that if the screen protector cracks, it’s replaced without hassle or detailed explanations. Otter box is a...
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Wildland
Reviewed at:
otterbox.com
Posted Feb 11, 2023
Easy Install
Easy to install but had problems getting it to stay attached on long edges.
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Response from Staples :
While we're happy to hear that your installation went smoothly, we're sorry to hear about your screen protector problems. This is an unusual situation that we are confident will be resolved by a replacement product. Give us a ring at 1-855-688-7269 and we would be happy to help get this set up.
Cheers,
OtterBox Customer Service Support
OtterBox, February 14, 2023
elizabeth
Reviewed at:
otterbox.com
Posted Jan 9, 2023
frustrated
I have been using otter box cases and screen protectors for years. This is the 2nd time i have purchased this item and its awful. I have tried many times to remove the large bubbles with the kit that is sent with the item, but its not working. the bubbles are so big i have difficulty using the phone. any sugestions on another product or brand to protect the iphone.
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Response from Staples :
Thanks for making Otter your go-to throughout the years and different devices—we truly do appreciate the support! And we're sorry that you've had two lackluster experiences with the Alpha Glass screen protector in terms of those aggravating large air bubbles.
We've definitely got options to help smooth things out for the long haul, so please do feel welcome to give us a call at 1-855-688-7269, and we'll get right on the case!
Best,
OtterBox Customer Support
OtterBox, January 10, 2023
Alex
Reviewed at:
otterbox.com
Posted Jan 3, 2023
Worst purchase ever
Purchased this screen protector for the trusted name of otter box and patented easy instillation but was anything but that.
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Response from Staples :
We're sorry to hear you had a rough go of it installing the OtterBox Alpha Glass. Were you ultimately able to get everything situated properly? If you're in need of a fresh start with a brand-new warranty replacement, we'd be happy to help get one in the works.
Just give our friendly Otters a call at 1-855-688-7269 if we can be of further assistance, and we'll get right on the case!
Best,
OtterBox Customer Support
OtterBox, January 4, 2023
jjshelby97
Reviewed at:
otterbox.com
Posted Dec 2, 2022
air pockets
Hard to get air bubbles out wish a cover came with commuter set up like apple has on there case
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Sheila
Reviewed at:
otterbox.com
Posted Nov 24, 2022
Awesome
Awesome product…. Never have to worry about my screen
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Lisa
Reviewed at:
otterbox.com
Posted Nov 10, 2022
Broken in less than a month
Had this less than a month on my and husbands phone and both have cracks in them. Going to apply for refund. Last screen protector I had lasted three years no issues.
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Response from Staples :
You and your husband are not wrong to expect the OtterBox Alpha Glass to be better able to withstand the pressures of daily use, and we're sorry that things have gone strangely sideways in such a short amount of time.
Hopefully both of those screen protectors were at least taking on the burnt of some impact situations in order to help keep your devices safe when the damage occurred, but regardless, we'll be happy to help get you a fresh start with a couple of new ones, or we can certainly help set up the return/refund you mentioned. Just give our friendly Otters a call at 1-855-688-7269, and we'll get right on the case!
Kindly,
OtterBox Customer Support
OtterBox, November 15, 2022
bobby808
Reviewed at:
otterbox.com
Posted Apr 19, 2022
Not impressed
The applicator for the screen protector isn't the best at all. Plus there was a fisheye in the protector. Even after removing it I could see the defect. My wife bought a different brand name protector for her phone online for half the price and was so much easier to install.
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Response from Staples :
Hi there!
We're sorry to hear about the issues with your Alpha Glass! It's odd to hear that your screen protector didn't adhere properly to your screen, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
OtterBox , April 20, 2022