Customer Reviews for OtterBox Protector for iPhone 13/13 Pro (77-86072)

We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!

Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.

Hello! We apologize that the installation process was frustrating and resulted in a spec of dust being trapped. We are most happy to get you a brand new screen protector via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!

Hi there! This sounds like a very unusual situation with your Alpha Glass Screen Protector. Have you verified that the screen protector was installed correctly? If so, no need to worry, we would be happy to help troubleshoot this issue with you. Please give our friendly Otters a ring at 1-855-688-7269 and they will help clear up this issue with you! Cheers, OtterBox Customer Support

Oh no! So sorry to hear about the trouble you've had with the Alpha Glass screen protector for your iPhone 13/Pro. We get how annoying those pesky bubbles can be, but you should be able to remove them by gently working them to the edge of your screen. We also recommend thoroughly cleaning your phone screen before applying the Alpha Glass to ensure everything adheres as intended. There's no need to worry though! We have our fantastic product warranty in place to keep you covered when something unexpected like this happens. Please feel free to use the link below or give our friendly Otters a buzz at 1-855-688-7269 to get the ball rolling on your replacement Alpha Glass. https://www.otterbox.com/en-us/warranty-begin Best, OtterBox Customer Support

Oh no! We're sorry to hear about your application frustrations, TJ. No need to worry though! We would be happy to get you a replacement under our product warranty, so you can try again! Just give our friendly Otters a ring at 1-855-688-7269 and they will get you all squared away. Cheers, Otterbox Customer Service

Yikes! We're very sorry to learn about your disappointing experience with the Alpha Glass screen protector for your iPhon13/Pro. After cleaning off your screen, did you make sure it had dried off before applying your Alpha Glass? This could be why the adhesive didn't hold as expected. Regardless, we'd like to see what we can do to get this sorted out for you. Please feel free to use the link below or to give our CS team a ring at 1-855-688-7269 to get the ball rolling on your warranty replacement Alpha Glass. https://www.otterbox.com/en-us/warranty-begin Cheers, OtterBox Customer Support

Hey there, Josh! Thanks so much for taking the time to share your experience with the Alpha Glass for your iPhone 13/Pro with us. We're happy to hear is has been working well in keeping your device safe so far. We apologize for any disappointment with those noticeable blemishes though. The good news is we have our fantastic product warranty in place for when things go sideways like this. Just give our Otters a call at 1-855-688-7269 and they'd be more than happy to get the ball rolling on a replacement Alpha Glass for you. Cheers, OtterBox Customer Support