Customer Reviews for Mophie USB-A/USB-C Power Bank, 20W, 10000 mAh, Black (401108800)
Item # : IM19VV841
Model # : 401108800
- Contains a 10,000mAh/20,000mAh Internal Battery: Reliable battery cells hold their charge for when you need it most.
- Up to 2.3x/4.8x Full Phone Charges: Take on the day with confidence, with enough power to charge your smartphone multiple times.
Price is $33.49
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Over 30
6 reviews
Most helpful positive review
Posted Feb 5, 2026
Bargain price for top quality power bank
Excellent power bank for a huge discount. Lifetime warranty can’t be beat!
VS
Most helpful critical review
Posted Feb 6, 2026
Not what I wanted
Not what I thought it was. I thought it was a cordless portable charger and it is not. I was looking for a back up for my other one in case of power outages, but this one requires a cord and will do me no good. Unfortunately, it cost almost as much to send it back as it did for what it cost. So I’m not sure it’s worth it.
peTey4
Verified Buyer
Reviewed at:
zagg
Posted Feb 6, 2026
Not what I wanted
Not what I thought it was. I thought it was a cordless portable charger and it is not. I was looking for a back up for my other one in case of power outages, but this one requires a cord and will do me no good. Unfortunately, it cost almost as much to send it back as it did for what it cost. So I’m not sure it’s worth it.
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Response from Staples :
We appreciate your feedback, as we are always trying to improve our products. We hope you'll give us another try!
February 9, 2026
Rtm201086
Verified Buyer
Reviewed at:
zagg
Posted Feb 5, 2026
Bargain price for top quality power bank
Excellent power bank for a huge discount. Lifetime warranty can’t be beat!
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NotWorthIt
Verified Buyer
Reviewed at:
zagg
Posted Nov 28, 2025
Mind of its own.
Hard time charging it. Plugged in to 2 different working chargers, reliability of it actually charging so far has been 50/50. The experience of trying to warranty the unit has been non existent with communication. Have previously owned an older unit from this brand and it worked flawlessly.
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Response from Staples :
We are sorry to hear you have experienced an issue with your power boost. We want to make this right for you. Please contact our customer care team at 800-700-9244 or via email, [email protected]. They’ll be able to assist you promptly and resolve the issue.
December 1, 2025