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Customer Reviews for Brother MFC-L2820DW Compact Wireless Black & White Printer, All-In-One, Print, Scan, Copy, Fax, Refresh Subscription Ready

Brother MFC-L2820DW Compact Wireless Black & White Printer, All-In-One, Print, Scan, Copy, Fax, Refresh Subscription Ready
Brother MFC-L2820DW Compact Wireless Black & White Printer, All-In-One, Print, Scan, Copy, Fax, Refresh Subscription Ready is Out of stock
Item # : IM1JL4658
Model # : MFCL2820DW
Output Type
Black & White
Cartridge type
Toner
Max Paper Size
8.5" x 11" Letter
Functionality
All-In-One
Price is $474.99
4.36
354 reviews
5 star
67%
4 star
17%
3 star
6%
2 star
6%
1 star
4%
Most helpful positive review
Posted Nov 25, 2025
Imprimante
Contente de mon achat et recommande cet appareil
VS
Most helpful critical review
Posted Oct 25, 2025
Problems
I used this to replace a Brother printer I'd had for 15 years. This one tripped my circuit breakers every time I tried to print something. Setup was difficult. I had to call the company to help set it up. Finally, right out of the box it was louder than the 15-year old Brother I was replacing. I'm going to give Brother another shot and choose a different printer.
Most recent reviews
Verified Buyer
Reviewed at:
staples.ca
Posted Nov 25, 2025
Imprimante
Contente de mon achat et recommande cet appareil
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uchefnp_2339
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Nov 21, 2025
Efficient printing
Works perfectly, quick printing speed and it connected seamlessly with my Mac computer. I would highly recommend purchasing this is if you own a business or are in school.
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GailO
Reviewed at:
brother-usa.com
Posted Nov 7, 2025
Does not scan a 2-sided doc.
Pay attention to the scanning capabilities. We didn't and this model does not scan a two-sided document using the document feeder. While it prints one-sided from a two-sided document, it doesn't scan. On-line information indicates there is a menu option to select two-sided to one scan. A chat with Brother rep took several minutes (great service) only to discover this mo...
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at: https://www.brother-usa.com/support/MFCL2820DW
November 13, 2025
Jayay
Reviewed at:
brother-usa.com
Posted Oct 25, 2025
Problems
I used this to replace a Brother printer I'd had for 15 years. This one tripped my circuit breakers every time I tried to print something. Setup was difficult. I had to call the company to help set it up. Finally, right out of the box it was louder than the 15-year old Brother I was replacing. I'm going to give Brother another shot and choose a different printer.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having circuit breakers and noise issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/MFCL2820DW
November 5, 2025
Michelle
Verified Buyer
Reviewed at:
Quill
Posted Oct 5, 2025
Printer`
wrong order printer needs to be returned
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vrhcoplc
Verified Buyer
Reviewed at:
Quill
Posted Sep 24, 2025
Ok printer
Prints well but not for envelopes. They come out with deep wrinkles.
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vrhcoplc
Verified Buyer
Reviewed at:
Quill
Posted Sep 24, 2025
Not good if you need it to print envelopes
I am returning the printer does not meet with our standards
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R.M.
Verified Buyer
Reviewed at:
Quill
Posted Sep 3, 2025
fast delivery
got here in 2 days..hooked the printer up..works great..great experience
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K.R.
Verified Buyer
Reviewed at:
Quill
Posted Sep 3, 2025
Fast! Efficient! Reliable!
This product not only looks amazing it's production is second to none!
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R.M.
Verified Buyer
Reviewed at:
Quill
Posted Sep 3, 2025
fast delivery
got here in 2 days..hooked the printer up..works great..great experience
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sportslocker
Reviewed at:
Quill
Posted Aug 10, 2025
Brother printer
Love Brother printers. Our last one lasted us 12 years. We print a lot of invoices over the years. I am sure this one will do just as well
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Luis
Verified Buyer
Reviewed at:
Quill
Posted Aug 4, 2025
Very Good Printer
In general is a great printer. The only issue is the iPrint&Scan software. You can't see the files in the folder you are about to save to. It displays an empty folder not allowing you to follow names previously used.
Luis Customer Photo 1
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chester
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 2, 2025
noisy printer
very noisy unlike previously owner models
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DAVID W.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 10, 2025
Great Printer
I love the fact that I can print back at the office while I’m on the road.
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MICHAEL H.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 2, 2025
It's Great
The Brother MDF printer Work.
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BILL EARLE
Verified Buyer
Reviewed at:
Staples Business
Posted Jun 30, 2025
Do not buy
I have used Brother products for years with few issues Needed a copier scanner printer so went this one It goes through ink like crazy and the paper pick up is terrible always says out of paper.
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Don Constantini
Reviewed at:
brother-usa.com
Posted Jun 8, 2025
Retired owner and still home copier
We be using Brother’s copies at business and homes for couple years and always had good luck with them and they last a while.
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Gustavo
Reviewed at:
brother-usa.com
Posted Jun 2, 2025
Decent but has issues with grabbing too much paper
This printer has solid reviews, but it likes to take more than one page in between printing sometimes, which ruins its double sided printing sometimes. This printer is new and used new paper too.
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Joseph D Tama
Reviewed at:
brother-usa.com
Posted May 30, 2025
Unhappy Customer
I am not pleased with your product. Previous hp was better. The Staples salesman convinced me that it was better when I couldn't get my usual hp (unavailable at the time) Your machine pulls in the paper to be copied and always turns it so that a crooked copy appears. i need to copy it again and sometimes again, If I create excessive copies (20 or 30), your exit area doe...
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Sally
Reviewed at:
brother-usa.com
Posted May 28, 2025
Great printer
It’s a wonderful printer, print out very quickly very clear and I’m glad I bought it. Definitely recommend it.
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