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Customer Reviews for Brother MFC-L2820DW Compact Wireless Black & White Printer, All-In-One, Print, Scan, Copy, Fax, Refresh Subscription Ready

Brother MFC-L2820DW Compact Wireless Black & White Printer, All-In-One, Print, Scan, Copy, Fax, Refresh Subscription Ready
Brother MFC-L2820DW Compact Wireless Black & White Printer, All-In-One, Print, Scan, Copy, Fax, Refresh Subscription Ready is Out of stock
Item # : IM1JL4658
Model # : MFCL2820DW
Output Type
Black & White
Cartridge type
Toner
Max Paper Size
8.5" x 11" Letter
Functionality
All-In-One
Price is $474.99
4.32
416 reviews
5 star
65%
4 star
17%
3 star
7%
2 star
5%
1 star
5%
Most helpful positive review
Posted Mar 27, 2026
Brother MFC-L2820DW Laser Printer
This is my first Laser printer as I would only buy inkjets prier to this one. I must say this is an awesome printer in many ways. The setup was so easy you just flow along and everything woks. Wi-Fi printing was so easy setting up in Windows 10 and 11. I've had printers print or not print in curtain apps put the Brother MFC-L2820DW prints equally well from a browser, On...
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VS
Most helpful critical review
Posted Feb 15, 2026
Printer not connecting to internet for some reason
My printer keeps disconnecting and I can't print
Most recent reviews
Rooster
Reviewed at:
staples.ca
Posted Mar 27, 2026
Brother MFC-L2820DW Laser Printer
This is my first Laser printer as I would only buy inkjets prier to this one. I must say this is an awesome printer in many ways. The setup was so easy you just flow along and everything woks. Wi-Fi printing was so easy setting up in Windows 10 and 11. I've had printers print or not print in curtain apps put the Brother MFC-L2820DW prints equally well from a browser, On...
Read full review
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Verified Buyer
Reviewed at:
Staples Business
Posted Mar 23, 2026
Facilites Director
Works very well, EZ setup (Much better than the prior Brother printers)
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Brenda
Reviewed at:
brother-usa.com
Posted Mar 19, 2026
Brother MFC-L2820DW Printer
Easy set up! If I can do this, anyone can! I really am happy I bought this printer!! Good quality black and white printing!
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Reviewed at:
brother-usa.com
Posted Mar 17, 2026
Decent machine
Decent machine for the money. A little loud but print quality is good.
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Bob H
Reviewed at:
brother-usa.com
Posted Mar 16, 2026
Duplex printing on both sides when photocopying
I'm pleased with the features of this printer, except for the fact that it doesn't support duplex (printing on both sides of a sheet) when using the copy function. It does support it when printing a file from my PC.
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Richard
Reviewed at:
brother-usa.com
Posted Mar 11, 2026
Great touchscreen display.
Another dependable brother printer. I love the LED display because it makes the menu a lot easier.
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Happy Camper
Reviewed at:
brother-usa.com
Posted Mar 9, 2026
Brother Multifunction Laser
I love this multifunction laser. It is quiet and quick printing. The scanning and copying are real conveniences. It was intuitive to setup and learn the functions. The only "problem" was getting used to a different way of doing actions. I was getting very disillusioned with my HP printer and it finally literally burned up.
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NICKNAME
Reviewed at:
brother-usa.com
Posted Mar 8, 2026
OWNER
This is a great asset to any household! Easy to set up and easy to operate across "ALL" devices on any home network
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auntsuzie
Reviewed at:
brother-usa.com
Posted Mar 7, 2026
Love it!
Got this model a couple months ago to replace my old Brother printer that was wearing out. I really like this new all in one duplex. The print quality is excellent, and so easy to use for printing, copying and scanning. Step up took only a couple minutes and was super easy to do. Easy to print from the Brother app on my phone or from my PC.
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RoBa
Reviewed at:
brother-usa.com
Posted Mar 5, 2026
Printer +, clearing errors very difficult
Mostly I love the printer. However, the software connection has become increasingly unstable, creating many printer errors which freezes up the access to printing and requires many reboots of both computer and printer to clear the problem print job from the print queue. Were it not for that, it would be perfect!
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Response from Staples :
We appreciate your feedback regarding the Brother MFC-L2820DW. If you are still having difficulty with your machine we would love to help. Please contact Brother Customer Service at: https://www.brother-usa.com/support
March 18, 2026
Municipal Court
Verified Buyer
Reviewed at:
Staples Business
Posted Mar 4, 2026
Almost but not quite
I needed an all in one and it does that, it just may not be for business use
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David
Reviewed at:
brother-usa.com
Posted Feb 26, 2026
print problems
lots of print command problems. most programs don't print, must save to adobe and print
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCL2820DW
February 27, 2026
Sara
Reviewed at:
brother-usa.com
Posted Feb 22, 2026
Much reduced cost of ink
Very happy with this printer, and the reduced cost of cartridges over inkjet printers
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Marcia
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Disappointed customer
Unfortunately, there are frequent jams; the ink runs our quickly although I don't print out more than 1 or 2 pages at a time. The quality of printing is poor. The guide doesn't keep envelops straight..... etc. etc.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL2820DW. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/MFCL2820DW
February 18, 2026
Dan 1
Reviewed at:
brother-usa.com
Posted Feb 15, 2026
Printer for home use meets are needs
It works great for what my wife and I need nice pro
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Naaz Jetha
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 15, 2026
Printer not connecting to internet for some reason
My printer keeps disconnecting and I can't print
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Richardrd
Reviewed at:
brother-usa.com
Posted Feb 15, 2026
2nd brother printer
easy to use scan from phone but unable to use from apple Mac air
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Response from Staples :
Thank you for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I'm sorry to hear that you're having trouble using the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179 Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185118 If you still have difficulties, please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCL2820DW
February 16, 2026
Tina
Reviewed at:
brother-usa.com
Posted Feb 13, 2026
Reliable printer
The printer is fine. It is easy to set it up. But the scan function is not working well. It stopped working and I had to learn how to fix it because it got disconnected with my pc. I need to find time to do it.
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Response from Staples :
Thank you for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having scanning issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179 Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/175273 If you still have difficulties, please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCL2820DW
February 13, 2026
Armando
Reviewed at:
brother-usa.com
Posted Feb 12, 2026
Best printer I’ve had
We are so happy I donated the HP piece of garbage printer for my new Brother it works great and it’s very reliable
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Dimtsis Dentistry
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 4, 2025
Great machine
Very happy with this all in one printer :) Easy set-up and perfect for the office !
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