Customer Reviews for Brother MFC-L2820DW Compact Wireless Black & White Printer, All-In-One, Print, Scan, Copy, Fax, Refresh Subscription Ready
Brother MFC-L2820DW Compact Wireless Black & White Printer, All-In-One, Print, Scan, Copy, Fax, Refresh Subscription Ready is Out of stock
Item # : IM1JL4658
Model # : MFCL2820DW
Output Type
Black & White
Cartridge type
Toner
Max Paper Size
8.5" x 11" Letter
Functionality
All-In-One
Price is $474.99
378 reviews
Most helpful positive review
Posted Feb 15, 2026
Printer for home use meets are needs
It works great for what my wife and I need nice pro
VS
Most helpful critical review
Posted Feb 15, 2026
Printer not connecting to internet for some reason
My printer keeps disconnecting and I can't print
Marcia
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Disappointed customer
Unfortunately, there are frequent jams; the ink runs our quickly although I don't print out more than 1 or 2 pages at a time. The quality of printing is poor. The guide doesn't keep envelops straight..... etc. etc.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL2820DW. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
February 18, 2026
Dan 1
Reviewed at:
brother-usa.com
Posted Feb 15, 2026
Printer for home use meets are needs
It works great for what my wife and I need nice pro
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Naaz Jetha
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 15, 2026
Printer not connecting to internet for some reason
My printer keeps disconnecting and I can't print
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Richardrd
Reviewed at:
brother-usa.com
Posted Feb 15, 2026
2nd brother printer
easy to use scan from phone but unable to use from apple Mac air
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Response from Staples :
Thank you for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I'm sorry to hear that you're having trouble using the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185118
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
February 16, 2026
Tina
Reviewed at:
brother-usa.com
Posted Feb 13, 2026
Reliable printer
The printer is fine. It is easy to set it up. But the scan function is not working well. It stopped working and I had to learn how to fix it because it got disconnected with my pc. I need to find time to do it.
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Response from Staples :
Thank you for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having scanning issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/175273
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
February 13, 2026
Armando
Reviewed at:
brother-usa.com
Posted Feb 12, 2026
Best printer I’ve had
We are so happy I donated the HP piece of garbage printer for my new Brother it works great and it’s very reliable
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Dimtsis Dentistry
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 4, 2025
Great machine
Very happy with this all in one printer :) Easy set-up and perfect for the office !
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Verified Buyer
Reviewed at:
staples.ca
Posted Nov 25, 2025
Imprimante
Contente de mon achat et recommande cet appareil
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uchefnp_2339
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Nov 21, 2025
Efficient printing
Works perfectly, quick printing speed and it connected seamlessly with my Mac computer. I would highly recommend purchasing this is if you own a business or are in school.
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GailO
Reviewed at:
brother-usa.com
Posted Nov 7, 2025
Does not scan a 2-sided doc.
Pay attention to the scanning capabilities. We didn't and this model does not scan a two-sided document using the document feeder. While it prints one-sided from a two-sided document, it doesn't scan. On-line information indicates there is a menu option to select two-sided to one scan. A chat with Brother rep took several minutes (great service) only to discover this mo...
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
November 13, 2025
Jayay
Reviewed at:
brother-usa.com
Posted Oct 25, 2025
Problems
I used this to replace a Brother printer I'd had for 15 years. This one tripped my circuit breakers every time I tried to print something. Setup was difficult. I had to call the company to help set it up. Finally, right out of the box it was louder than the 15-year old Brother I was replacing. I'm going to give Brother another shot and choose a different printer.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having circuit breakers and noise issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
November 5, 2025
Michelle
Verified Buyer
Reviewed at:
Quill
Posted Oct 5, 2025
Printer`
wrong order printer needs to be returned
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vrhcoplc
Verified Buyer
Reviewed at:
Quill
Posted Sep 24, 2025
Not good if you need it to print envelopes
I am returning the printer does not meet with our standards
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vrhcoplc
Verified Buyer
Reviewed at:
Quill
Posted Sep 24, 2025
Ok printer
Prints well but not for envelopes. They come out with deep wrinkles.
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R.M.
Verified Buyer
Reviewed at:
Quill
Posted Sep 3, 2025
fast delivery
got here in 2 days..hooked the printer up..works great..great experience
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K.R.
Verified Buyer
Reviewed at:
Quill
Posted Sep 3, 2025
Fast! Efficient! Reliable!
This product not only looks amazing it's production is second to none!
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R.M.
Verified Buyer
Reviewed at:
Quill
Posted Sep 3, 2025
fast delivery
got here in 2 days..hooked the printer up..works great..great experience
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sportslocker
Reviewed at:
Quill
Posted Aug 10, 2025
Brother printer
Love Brother printers. Our last one lasted us 12 years. We print a lot of invoices over the years. I am sure this one will do just as well
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Luis
Verified Buyer
Reviewed at:
Quill
Posted Aug 4, 2025
Very Good Printer
In general is a great printer. The only issue is the iPrint&Scan software. You can't see the files in the folder you are about to save to. It displays an empty folder not allowing you to follow names previously used.
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chester
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 2, 2025
noisy printer
very noisy unlike previously owner models
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