Customer Reviews for Lenovo ThinkPad X1 Carbon Gen 12 14" Touchscreen AI Laptop, Intel Core Ultra 7 165U, 32GB RAM, 1TB SSD, Windows 11 Pro
Lenovo ThinkPad X1 Carbon Gen 12 14" Touchscreen AI Laptop, Intel Core Ultra 7 165U, 32GB RAM, 1TB SSD, Windows 11 Pro is Out of stock
Item # : IM1JU6962
Model # : 21KC009XUS
Memory
LPDDR5x
Operating System
Windows 11 Professional
Graphics card
Intel Graphics
Display
14-inch 1920 x 1200 resolution
Hard Drive
1TB SSD
Processor
1.7 Ghz Intel Core Ultra 7 processor
Price is $3,211.26
60 reviews
Most helpful positive review
Posted Oct 28, 2025
Best Mobile Laptop
The ThinkPad X1 Carbon Gen 12 is a remarkable balance of performance, portability, and build quality. The carbon fiber chassis feels both sturdy and premium, while keeping the weight impressively light for travel
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Most helpful critical review
Posted Oct 13, 2024
Poor service
I called Lenovo Support for help with setting up the laptop after unpacking it. They transferred me to OS support, then I got transferred two more times before they told me I’d need to pay for support.
Alex Arteaga
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Oct 28, 2025
Best Mobile Laptop
The ThinkPad X1 Carbon Gen 12 is a remarkable balance of performance, portability, and build quality. The carbon fiber chassis feels both sturdy and premium, while keeping the weight impressively light for travel
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guzzy92fs
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Oct 4, 2025
Light and awesome
The ThinkPad X1 Carbon Gen 12 is a fantastic business laptop — lightweight, durable, and ultra-portable, with a brilliant display and excellent keyboard. It delivers powerful performance, long battery life, and top-tier build quality, making it a perfect choice for professionals on the go.
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Carol Mc
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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lenovo.com
Posted Mar 17, 2025
Good value
My laptop runs a bit slower than I had anticipated but overall I like it.
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Coastal Fed Tech
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Feb 24, 2025
Fast and reliable laptop.
Fast and reliable laptop. Perfect size for travel.
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Bren_1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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lenovo.com
Posted Feb 10, 2025
Excellent laptop
Best laptop I have owned in years. lives up to X1 Carbon hype.
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Red wanderer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 23, 2025
Great laptop for work
Love the feeling of the keyboard, the bright screen, the ease of scrolling, and the compact yet functional size. Fast and powerful enough for all of my work functions. Face recognition login is handy.
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FLast
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 23, 2025
Laptop
It's a good little laptop, I wanted one with more hard drive. This one was on sale, so my son bought this one for his mom. The best part is that I have support if anything goes wrong with it. That was worth the extra money spent. My son lives in Canada and I live in Texas.
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JGL Esq
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 21, 2025
ThinkPad X1 Carbon Gen 12 Intel (14ʺ)
Overall, I find this laptop as useful as my previous ThinkPad, which lasted me seven years without any issues.
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AP in NV
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 16, 2025
Once a ThinkPad fan, always a ThinkPad fan
I have never owned any other brand of laptop except IBM ThinkPad or Lenovo ThinkPad. Though I considered a different brand when I was replacing a 7+ year-old ThinkPad, Lenovo still came out on top, even at a bit more money. It arrived really quickly and checked all the boxes on my list of reasons I was upgrading. Changing laptops is always a bit daunting, but it was ...
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The Trusted Nurse
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 13, 2025
Great laptop for solopreneur!
I have only had my ThinkPad for a few weeks, but I am very happy with it thus far. It is light weight, high resolution screen, responsive keyboard and touch pad. It is much faster than my previous laptop and holds a charge for a long time. I had it with me at a 5 hour event and never felt the need to plug in.
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Krishnan Seshadri
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 9, 2025
My lovely Lenovo
Very sleek and powerful laptop. Very easy to navigate. Bright and beautiful visuals.
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Sandy Lewis
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 8, 2025
Love it!
Love my laptop! It’s lightweight, perfectly powerful for my video usage and business needs!
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CliffL
Verified Buyer
Reviewed at:
lenovo.com
Posted Jan 7, 2025
Great as always, but beware Control key change
This is yet another in a long line of fantastic ThinkPad laptops. They are *always* fantastic. That said, I have one important quibble, which is why I deducted one whole star: A critical feature of ThinkPads are their great keyboards. Would you believe that Lenovo swapped the Fn and Control keys! It just doesn't work for my smallish hands. And, while they have a s...
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XYZZZ
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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lenovo.com
Posted Jan 6, 2025
amazing machine
A great and functional unit, easy to navigate, reliable
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everything madeleine
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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lenovo.com
Posted Jan 3, 2025
great ideal laptop
love it perfect for business and very compact that will fit in most sleeves or bags.
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JDOT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 3, 2025
A but not A+
Great utilitarian laptop, especially for business use. Light-weight and functional, particularly running Microsoft functions.
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WendyM13
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Jan 2, 2025
Reliable little workhorse
In a world of over-the-top bells and whistles, this unassuming little laptop quietly always gets the job done. I use Adobe Creative Suite for my graphic design work, and my Lenovo handles multiple applications like a champ.
Its plain black matte exterior probably won't turn any heads, but the weight, speed, connectivity, compatibility, and feel more than make up for it...
Its plain black matte exterior probably won't turn any heads, but the weight, speed, connectivity, compatibility, and feel more than make up for it...
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HR NJ
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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lenovo.com
Posted Jan 1, 2025
Well worth it
Best laptop on the market. Light, excellent keyboard and I need the keyboard pointer
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Christian Ramamoorthy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Dec 31, 2024
Good feel
The laptop has a very powerful processor that gives it a very smooth feel to it. The keyboard along with the bright screen adds to the feel.
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PatkB
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lenovo.com
Posted Dec 21, 2024
New Purchase
Easy set up, excellent screen resolution and fast processing. My wife has an older thinkpad and uses it extensively for her work and she is very happy with its overall performance and reliability. I expect mine will be the same.
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