Customer Reviews for DYMO S100 Digital Shipping Scale Heavy-duty Black Automatic Shut-off 100lb Capacity (1776111)

Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We value your feedback and it will be forwarded to the appropriate department for further review. Please be informed that the minimum weight detected by the S100 scale is 1LB, however, it has an accuracy of +/- 0.4LBS as such it is not legal for trade. For smaller packages, please consider our M5 or or M10 Scales. If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for your feedback. We sincerely apologize for the inconvenience caused. Please be aware that the information will be forwarded to the appropriate department for further review. Kindly contact us directly so that we can help resolve the issue for you. If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello. Thank you for contacting us and sharing your feedback with us. We sincerely apologize for the inconvenience caused. We want to let you know that the DYMO Digital S100 USB Postal Scale is only capable of weighing items that are 1 pound or heavier. Kindly be informed that we have forwarded your feedback regarding the minimal weight information to the relevant department for further review. If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! DYMO® Consumer Care

Hello, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for our S Series Scales. We sincerely apologize for the inconvenience caused. Please be informed that the S100 and S250 scales should be able to weigh items with a minimum weight of 0.2lbs whereas the S400 will need a minimum of 0.5lbs. Should the items that are being weighed over the minimum number but not registering, please ensure that the scale is plugged in or replace the batteries. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.

Hello Daniel, this is Faith from DYMO Consumer Care. Thank you for providing your feedback about our DYMO S100 Digital USB Shipping Scale. We expect the best from our products and it seems, on this occasion, we have let you down. All feedback is valuable to us and helps us develop ourselves further to provide the best possible consumer service. Please check if the power cord is fully pushed against the printer and the main power or try another power cord to see if it helps. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.

Salut, Khanh de DYMO Consumer Care. Merci de nous avoir fait part de vos commentaires sur notre balance numérique DYMO S100. Je suis vraiment désolé que notre produit n'ait pas répondu à vos attentes. L'appareil ne mesure que le minimum de 1 lb, la valeur la plus petite que celle que l'appareil ne peut pas mesurer. Nous sommes heureux de vous aider à résoudre tous les problèmes avec l'un de nos produits. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à appeler notre équipe d'assistance technique au 877-724-8324 du lundi au vendredi de 9 h à 17 h HNE. Veuillez utiliser le numéro de référence 26724224. Vous pouvez également trouver l'option «Contactez-nous» sous l'onglet Assistance sur le site Web de DYMO.