Customer Reviews for Samsung Galaxy Buds3 Pro Wireless Active Noise Canceling Earbuds, Bluetooth, White (SM-R630NZWAXAR)

Hello there Alejandra, Thank you for sharing your experience with us. The ability to locate your Galaxy Buds is an important feature, especially for those who rely on them daily. We understand how reassuring that functionality can be. The Galaxy Buds3 Pro are equipped with intelligent connectivity and seamless integration within the Galaxy ecosystem, including support through SmartThings Find. There’s nothing more frustrating than opening your earbuds case and having one fall out of your hand, landing in an unexpected place. Fortunately, you can use your phone to find it! If your Galaxy Buds go missing, you can easily locate them using SmartThings Find or Samsung Find. Both services let you pinpoint your buds’ locations on a map, enable a ringing sound to help you find them, and send notifications when they’re located. To make sure you get the most out of this feature, ensure that your phone and the Galaxy Buds' software are up to date. For more information on how to locate your Galaxy Buds3 Pro using SmartThings Find or Samsung Find, see the link below. We truly appreciate feedback like yours, as it helps us enhance the overall experience. Thank you for being a valued Samsung customer! Find your lost Samsung Galaxy earbuds https://www.samsung.com/us/support/answer/ANS10003616/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Shay, Thank you for sharing your experience with the Galaxy Buds3 Pro. Comfort is subjective, and finding the right fit is essential for enjoyment. The Galaxy Buds3 Pro are designed with immersive sound, active noise cancellation, and various ear tip options to ensure a secure and comfortable fit for a wide range of listeners. Trying different tip sizes can often lead to a more personalized fit and an enhanced overall experience. We appreciate your honest feedback, as comfort remains a top priority in our audio innovation. Thank you for being a Samsung customer. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Rkm32, Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice any unusual smell coming from your earbuds, it may be due to the internal materials. We recommend refraining from continued use. Additionally, if the earbuds feel too hot to touch, please contact our Samsung Support Team, as it may be necessary to evaluate your Galaxy Buds3 Pro. We have partnered with uBreakiFix as an authorized repair location. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+, which provides extended support and protection for eligible devices. We are here to help. Please contact Samsung Support using the information provided below. Thank you for your feedback and for choosing Samsung. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your joy, LRed! It’s great to know the Galaxy Buds3 Pro is making an impact in your daily routine. We’re glad it’s living up to the Samsung standard. Thank you for being a part of the Samsung ecosystem. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Tiburon_63, Thank you for your feedback on the Galaxy Buds3 Pro. We value your insights about your overall experience. If one of your earbuds stopped working just after the warranty expired and your device is enrolled in Samsung Care+, you might be protected against unexpected problems like mechanical or electrical failures. Contact our Samsung Support Team to learn more and find out whether your Galaxy Buds3 Pro are covered. We appreciate your review and thank you for being part of the Samsung community. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there K3187, We love hearing this. The enhanced bass response and precision tuning in Galaxy Buds3 Pro really do elevate everyday listening. Packing that level of sound into such a compact design is no small feat. We appreciate the feedback on battery expectations as well. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Michelle, we appreciate your time. We're thrilled to hear you're enjoying your Galaxy Buds3 Pro. Your feedback reflects the innovation we strive to deliver. Thank you for sharing and for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Nikki, We understand how disappointing it can be when a product does not meet the standards you are used to. Fit and call clarity are essential, especially when earbuds are part of your daily communication. Galaxy Buds3 Pro are designed with adaptive sound tuning, advanced mic technology, and customizable ear tips to help create a more secure seal and clearer call performance. Your feedback around charging alignment and fit is valuable and helps shape future refinements. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Allthetoys, Thank you for sharing your long-term experience with the Galaxy Buds. The Galaxy Buds3 Pro are crafted to deliver rich sound, advanced noise cancellation, and a sleek, lightweight design. Many users value the balance of comfort and performance they offer for everyday listening. Wearing your earbuds properly is crucial for several reasons: it improves sound quality, increases comfort, and ensures they stay securely in your ears. The Galaxy Buds3 Pro come with different-sized ear tips, so the first step is to make sure you have the right size for your ears. A proper fit helps eliminate gaps between your ear and the ear tip, preventing sound leakage and ensuring optimal audio performance. If you need help changing the tips, please refer to our guide for Buds3 Pro tips. Once you have the correct ear tips, follow these steps to wear your earbuds: 1. Check the bottom of the earbuds for directional marks; you will see an "L" for left and an "R" for right. 2. Insert the R bud into your right ear with the "R" facing you. 3. Insert the L bud into your left ear with the "L" facing you. 4. Angle the bud slightly so that the microphone at the bottom points toward your mouth, rather than straight down. 5. Adjust the earbuds by rotating them forward and backward until they fit comfortably. You can also run an earbud fit test to ensure you have the proper fit. Please see the link below for instructions on achieving the right fit with your Galaxy Buds3 Pro. We’re glad to have you as part of the Samsung family! How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Zehui, Thank you for sharing your experience with us. The Galaxy Buds3 Pro are designed to deliver clear sound, lasting comfort, and dependable daily performance. We understand you noticed a small crack in your earbuds over time. Please rest assured that Samsung stands behind its product quality. We provide a warranty covering any manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each item. With this warranty, you can have confidence that your investment is protected during the coverage period, ensuring you get the reliability and performance you expect from Samsung. If you need further assistance, please contact our Samsung Support Team. Thank you again for your feedback. It emphasizes the importance of consistency in long-term use, and we value your continued trust in Samsung. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi MLo8811, Thank you for sharing your thoughts with us. We're pleased to hear that you enjoyed the sound quality and design of the Galaxy Buds3 Pro. We understand that comfort and fit can vary from person to person, and finding the right fit is essential. We've created a detailed guide to help you achieve the perfect fit with your Galaxy Buds3 Pro. The link below contains tips on how to wear your Galaxy Buds Pro effectively. Thank you for being a valued Samsung customer. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Zeke, Thank you for your feedback on your Galaxy Buds3 Pro. We appreciate hearing how much you enjoy the sound, style, and smooth connectivity across your Samsung devices. Providing a connected experience that complements your lifestyle is at the heart of our mission. We thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Nickjjasman, Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds feature advanced ergonomics and offer multiple ear tip options to ensure personalized comfort and immersive sound quality. Samsung is continually improving audio design to maintain a balance between stability, performance, and long-term comfort for different ear shapes. Finding the right fit for your Galaxy Buds3 Pro is essential. We invite you to check out the link below for guidance on achieving the perfect fit. Your feedback helps shape our future innovations. Thank you for being a Samsung customer. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hiya Jose, Thank you for sharing your experience! It's great to hear how impressed you are with the Galaxy Buds3 Pro, especially after using your previous earbuds for so many years. We hope you are enjoying the advanced features and improved sound quality that enhance your everyday listening. Thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Izzy, Thank you for reaching out and sharing your thoughts on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying their sound quality! These earbuds are designed to provide rich audio and intuitive controls. If you’re not a fan of the touchpad, you can also control your Galaxy Buds3 Pro with voice commands. This allows you to perform certain actions just by speaking! By enabling voice commands, you can play music, adjust the volume, and answer incoming calls hands-free. If you have a voice assistant set up on your phone, like Bixby, your earbuds can work with it as well. For more details on setting up voice commands for easier use, please check out the online article linked below. We appreciate your review and thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there pharaocr, Thank you for sharing your thoughts. The Galaxy Buds3 Pro are designed to provide premium sound quality and exceptional comfort for everyday use. Many users appreciate the clarity and balance these earbuds bring to each listening session. We value you as a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Howdy Walker, Thank you for taking the time to share your thoughts on the Galaxy Buds 3 Pro. We're thrilled to hear that your wife is enjoying the enhanced audio quality. With fantastic features like Galaxy AI and customizable touch controls, the possibilities are endless. We hope your wife appreciates how the Buds3 Pro combine comfort, sound quality, and everyday convenience. Thank you for being part of the Samsung community! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Derek, Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver strong connectivity, high-quality sound, and seamless integration with Galaxy devices. If you're having trouble connecting your phone to your Galaxy Buds3, you can usually fix the issue by following a few simple steps. First, make sure your connected device is up to date. Restart the device your earbuds are connected to, such as your phone, tablet, TV, or computer, by turning it off and then back on. Next, check for any software updates on your device, as it might need one for a proper connection. If these steps don’t resolve the concern, try restarting your earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app, since these actions often fix connectivity problems. If you need more help, please contact our Samsung Support Team, and we’ll be happy to assist you. Your feedback highlights the importance of dependable performance from the start, and we appreciate you as a valued Samsung customer. Samsung earbuds don't connect or won't stay connected https://www.samsung.com/us/support/troubleshoot/TSG10007439/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages