Customer Reviews for Samsung Galaxy Buds3 Pro Wireless Noise Canceling Earbuds, Bluetooth, Silver (SM-R630NZAAXAR)

Hi Jack, Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We understand that when you use your Galaxy Buds, you want the battery to last as long as you do. We’re here to provide you with useful tips on battery charging, steps to maximize battery life, and ways to prevent damage to your earbuds. While all of Samsung's earbuds are built to last throughout the day, battery life and charging times can differ based on the model and usage. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. Therefore, keeping your case charged greatly improves battery longevity. Regarding voice quality, it's easy to stay updated on your earbuds by installing the Galaxy Wearable app on your phone or tablet, or the Galaxy Buds app on your PC. These apps let you pair and control your earbuds and check for software updates. This way, you can keep your earbuds current and enjoy all your favorite music. We have a guide linked below that explains how to keep your Galaxy Buds3 software current. If you need more help, please contact our Samsung Support Team, and we will gladly offer personalized assistance based on your experience. Thank you for your review, and thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi TTP3, Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed with sound quality in mind, featuring a dual amplifier and a unique 2-way speaker for remarkable audio. To ensure the best sound quality and comfort, it's important to wear your Galaxy Buds3 Pro properly. A good fit helps prevent discomfort, reduces sound leaks, and lowers the risk of losing an earbud, especially during activities like jogging. The Galaxy Buds3 Pro come with different sizes of ear tips. Start by selecting the right size that fits snugly in your ears without any gaps, as this helps prevent sound leaks and enhances audio performance. If you need assistance with changing the ear tips, please refer to our guide specifically for Buds3 Pro tips. Once you've attached the correct ear tips, check the bottom of the earbuds for directional markings. You will see an "L" for the left earbud and an "R" for the right. Insert the R earbud into your right ear with the "R" facing you, and the L earbud into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphones on the bottom are pointing toward your mouth rather than straight down. Adjust the fit by rotating them forward and backward until they feel comfortable. You can also run an earbud fit test to confirm you have the proper fit. For detailed instructions on achieving the best fit with your Galaxy Buds3 Pro, please check our online guide linked below. We appreciate your feedback and value your membership in the Samsung community. Thank you! How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Bbguy17, Thank you for sharing your thoughtful feedback after using the Galaxy Buds3 Pro. It’s great to hear that the sound quality and seamless connectivity with other Galaxy devices stood out for you. Many Galaxy users appreciate the immersive audio experience and how naturally the earbuds integrate with their devices for music, calls, and daily listening. When it comes to the fit of your Galaxy Buds3 Pro, proper placement is key. Wearing your earbuds correctly is important for several reasons: it improves sound quality, enhances comfort, and ensures they stay securely in your ears. Wearing them improperly can lead to discomfort, sound leakage, and an increased chance of losing an earbud, especially while jogging. Therefore, it's essential to achieve the right fit. The Galaxy Buds3 Pro come with different sizes of ear tips. First, ensure you have the right-sized tips for your ears; they should fit snugly without any gaps. This helps prevent sound leaks and guarantees optimal audio performance. If you need guidance on changing the tips on the Buds3 Pro, please refer to our guide. Once you have the correct tips on your earbuds, check for directional markings at the bottom. You should see an “L” for the left bud and an “R” for the right bud. Insert the right bud into your right ear with the “R” facing you, and the left bud into your left ear with the “L” facing you. Slightly angle the earbuds so the microphone is pointed towards your mouth rather than straight down. You can adjust their position by rotating them forward and backward until they feel comfortable. Your feedback helps highlight what customers enjoy most about the Galaxy ecosystem. Thank you for being a part of the Samsung community! How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello there Alejandra, Thank you for sharing your experience with us. The ability to locate your Galaxy Buds is an important feature, especially for those who rely on them daily. We understand how reassuring that functionality can be. The Galaxy Buds3 Pro are equipped with intelligent connectivity and seamless integration within the Galaxy ecosystem, including support through SmartThings Find. There’s nothing more frustrating than opening your earbuds case and having one fall out of your hand, landing in an unexpected place. Fortunately, you can use your phone to find it! If your Galaxy Buds go missing, you can easily locate them using SmartThings Find or Samsung Find. Both services let you pinpoint your buds’ locations on a map, enable a ringing sound to help you find them, and send notifications when they’re located. To make sure you get the most out of this feature, ensure that your phone and the Galaxy Buds' software are up to date. For more information on how to locate your Galaxy Buds3 Pro using SmartThings Find or Samsung Find, see the link below. We truly appreciate feedback like yours, as it helps us enhance the overall experience. Thank you for being a valued Samsung customer! Find your lost Samsung Galaxy earbuds https://www.samsung.com/us/support/answer/ANS10003616/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Shay, Thank you for sharing your experience with the Galaxy Buds3 Pro. Comfort is subjective, and finding the right fit is essential for enjoyment. The Galaxy Buds3 Pro are designed with immersive sound, active noise cancellation, and various ear tip options to ensure a secure and comfortable fit for a wide range of listeners. Trying different tip sizes can often lead to a more personalized fit and an enhanced overall experience. We appreciate your honest feedback, as comfort remains a top priority in our audio innovation. Thank you for being a Samsung customer. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Rkm32, Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice any unusual smell coming from your earbuds, it may be due to the internal materials. We recommend refraining from continued use. Additionally, if the earbuds feel too hot to touch, please contact our Samsung Support Team, as it may be necessary to evaluate your Galaxy Buds3 Pro. We have partnered with uBreakiFix as an authorized repair location. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+, which provides extended support and protection for eligible devices. We are here to help. Please contact Samsung Support using the information provided below. Thank you for your feedback and for choosing Samsung. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your joy, LRed! It’s great to know the Galaxy Buds3 Pro is making an impact in your daily routine. We’re glad it’s living up to the Samsung standard. Thank you for being a part of the Samsung ecosystem. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Tiburon_63, Thank you for your feedback on the Galaxy Buds3 Pro. We value your insights about your overall experience. If one of your earbuds stopped working just after the warranty expired and your device is enrolled in Samsung Care+, you might be protected against unexpected problems like mechanical or electrical failures. Contact our Samsung Support Team to learn more and find out whether your Galaxy Buds3 Pro are covered. We appreciate your review and thank you for being part of the Samsung community. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there K3187, We love hearing this. The enhanced bass response and precision tuning in Galaxy Buds3 Pro really do elevate everyday listening. Packing that level of sound into such a compact design is no small feat. We appreciate the feedback on battery expectations as well. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Michelle, we appreciate your time. We're thrilled to hear you're enjoying your Galaxy Buds3 Pro. Your feedback reflects the innovation we strive to deliver. Thank you for sharing and for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Nikki, We understand how disappointing it can be when a product does not meet the standards you are used to. Fit and call clarity are essential, especially when earbuds are part of your daily communication. Galaxy Buds3 Pro are designed with adaptive sound tuning, advanced mic technology, and customizable ear tips to help create a more secure seal and clearer call performance. Your feedback around charging alignment and fit is valuable and helps shape future refinements. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Allthetoys, Thank you for sharing your long-term experience with the Galaxy Buds. The Galaxy Buds3 Pro are crafted to deliver rich sound, advanced noise cancellation, and a sleek, lightweight design. Many users value the balance of comfort and performance they offer for everyday listening. Wearing your earbuds properly is crucial for several reasons: it improves sound quality, increases comfort, and ensures they stay securely in your ears. The Galaxy Buds3 Pro come with different-sized ear tips, so the first step is to make sure you have the right size for your ears. A proper fit helps eliminate gaps between your ear and the ear tip, preventing sound leakage and ensuring optimal audio performance. If you need help changing the tips, please refer to our guide for Buds3 Pro tips. Once you have the correct ear tips, follow these steps to wear your earbuds: 1. Check the bottom of the earbuds for directional marks; you will see an "L" for left and an "R" for right. 2. Insert the R bud into your right ear with the "R" facing you. 3. Insert the L bud into your left ear with the "L" facing you. 4. Angle the bud slightly so that the microphone at the bottom points toward your mouth, rather than straight down. 5. Adjust the earbuds by rotating them forward and backward until they fit comfortably. You can also run an earbud fit test to ensure you have the proper fit. Please see the link below for instructions on achieving the right fit with your Galaxy Buds3 Pro. We’re glad to have you as part of the Samsung family! How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Zehui, Thank you for sharing your experience with us. The Galaxy Buds3 Pro are designed to deliver clear sound, lasting comfort, and dependable daily performance. We understand you noticed a small crack in your earbuds over time. Please rest assured that Samsung stands behind its product quality. We provide a warranty covering any manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each item. With this warranty, you can have confidence that your investment is protected during the coverage period, ensuring you get the reliability and performance you expect from Samsung. If you need further assistance, please contact our Samsung Support Team. Thank you again for your feedback. It emphasizes the importance of consistency in long-term use, and we value your continued trust in Samsung. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi MLo8811, Thank you for sharing your thoughts with us. We're pleased to hear that you enjoyed the sound quality and design of the Galaxy Buds3 Pro. We understand that comfort and fit can vary from person to person, and finding the right fit is essential. We've created a detailed guide to help you achieve the perfect fit with your Galaxy Buds3 Pro. The link below contains tips on how to wear your Galaxy Buds Pro effectively. Thank you for being a valued Samsung customer. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Zeke, Thank you for your feedback on your Galaxy Buds3 Pro. We appreciate hearing how much you enjoy the sound, style, and smooth connectivity across your Samsung devices. Providing a connected experience that complements your lifestyle is at the heart of our mission. We thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Nickjjasman, Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds feature advanced ergonomics and offer multiple ear tip options to ensure personalized comfort and immersive sound quality. Samsung is continually improving audio design to maintain a balance between stability, performance, and long-term comfort for different ear shapes. Finding the right fit for your Galaxy Buds3 Pro is essential. We invite you to check out the link below for guidance on achieving the perfect fit. Your feedback helps shape our future innovations. Thank you for being a Samsung customer. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hiya Jose, Thank you for sharing your experience! It's great to hear how impressed you are with the Galaxy Buds3 Pro, especially after using your previous earbuds for so many years. We hope you are enjoying the advanced features and improved sound quality that enhance your everyday listening. Thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Izzy, Thank you for reaching out and sharing your thoughts on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying their sound quality! These earbuds are designed to provide rich audio and intuitive controls. If you’re not a fan of the touchpad, you can also control your Galaxy Buds3 Pro with voice commands. This allows you to perform certain actions just by speaking! By enabling voice commands, you can play music, adjust the volume, and answer incoming calls hands-free. If you have a voice assistant set up on your phone, like Bixby, your earbuds can work with it as well. For more details on setting up voice commands for easier use, please check out the online article linked below. We appreciate your review and thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there pharaocr, Thank you for sharing your thoughts. The Galaxy Buds3 Pro are designed to provide premium sound quality and exceptional comfort for everyday use. Many users appreciate the clarity and balance these earbuds bring to each listening session. We value you as a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages