Customer Reviews for StarTech Universal Laptop Docking Station With Audio Ethernet, Black
18 reviews
Most helpful positive review
Posted May 9, 2022
2 monitors on a 2017 MacBook air running
I bought this to run a second monitor using the USB3 port. My MacBook Air runs the latest Monterey 12.3.1. Once all was plugged in, which was all of 3 cables, plugged in the Power, the USB cable and an HDMI cable, I simply downloaded the drivers for the Mac 12.x and installed. Once the security permissions were granted the 2nd monitor sprang into life. One small issues ...
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VS
Most helpful critical review
Posted Mar 31, 2022
Avoid
I've had 3 of these docks none of the worked as intended, 2 returned and 1 will be going back soon, either the devices dont work alltogether or when put under any kind of screen motion, they disconnect and reconnect after 20 seconds or so, useless for business.
Mark1
Reviewed at:
startech.com
Posted May 9, 2022
2 monitors on a 2017 MacBook air running
I bought this to run a second monitor using the USB3 port. My MacBook Air runs the latest Monterey 12.3.1. Once all was plugged in, which was all of 3 cables, plugged in the Power, the USB cable and an HDMI cable, I simply downloaded the drivers for the Mac 12.x and installed. Once the security permissions were granted the 2nd monitor sprang into life. One small issues ...
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Response from Staples :
Thank you for taking the time to leave a review for our USB3SDOCKHD. Within the DisplayLink manager application, please select “Launch automatically after logging-in” for the software to start automatically every time you log-in.
Atha, May 10, 2022
TiredAndFedUp
Reviewed at:
startech.com
Posted Mar 31, 2022
Avoid
I've had 3 of these docks none of the worked as intended, 2 returned and 1 will be going back soon, either the devices dont work alltogether or when put under any kind of screen motion, they disconnect and reconnect after 20 seconds or so, useless for business.
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Response from Staples :
Thank you for taking the time to leave a review for our USB3SDOCKHD. We are sorry to hear that you experienced difficulty with USB3SDOCKHD as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Atha, March 31, 2022
W
Reviewed at:
staples.ca
Posted Jun 10, 2020
Function
Product is okay. Having too many things pulled into it does slow things down. I still have issues with an external monitor. Doesn’t always work
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Scott2019
Reviewed at:
startech.com
Posted Jun 3, 2019
Great with macOS 10.14 on Retina MBP 15"
Fried my discrete video card hence needed an extender for reusing the 2 monitors that were connected to the thunderbolt port previously. The docking station worked after installing the drivers. Would have preferred 2 HDMI ports at this price. But still a great device. Doesn't get too hot and most importantly works with Apple devices without any hassle.
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DANIEL L
Reviewed at:
staples.ca
Posted Jan 5, 2019
Sèmes goooooood ,,,,,,,,,,,,,,,,
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techuser1
Reviewed at:
startech.com
Posted Nov 26, 2018
Some good feature, but lacking others.
I have had this dock for several years, and it works well. After all this time I only have a couple complaints. The first is that the DisplayLink manager app doesn't have an auto update feature, and it's really annoying having to search for it whenever the dock stops working as a result of a MS patch. The other thing is that Startech did not consider modern heaphones wi...
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ITGUY17
Reviewed at:
startech.com
Posted Oct 11, 2017
Works great if you install the drivers
you have to install the drivers for this to work...
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Rob123
Reviewed at:
startech.com
Posted Jun 15, 2017
Failing on multiple machines
I tested this dock for my company on 4 different machines, all of which experienced different problems. Monitors freezing, not refreshing, artifacting, the machines freezing and the dock needing to be restarted.
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Response from Staples :
Thanks for sharing your experience with us. We hope we can help.
Please confirm you are using the current version of the drivers available on the Support tab for this product. If this issue persist across multiple computers and displays, and you're using the latest drivers on a supported operating system, it's possible the dock may be faulty. It does come with a full three year hardware warranty, and lifetime technical support, so we are here to help.
We have also been in touch with you via email, in response to your support request.
Malcolm, June 22, 2017
Summit
Reviewed at:
Staples Business
Posted Mar 22, 2017
Allows for Extending Desktop to 3 Screens
Bought this one because it allows expansion of laptop to two additional monitors. Very helpful when working on multiple spreadsheets and presentations.
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Paula K.
Posted Sep 25, 2016
Startech
Device is working as stated
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pier4125
Reviewed at:
startech.com
Posted Jan 9, 2015
Have been using this device for over 2 months and haven't had a single issue with it. Setup was extremely easy. Just follow the simple instructions. Had it up and running in 15 minutes. My setup includes dual monitors, VOIP soft phone (phone works through my laptop) and video conferencing. No throughput issues with all of this traffic running through the Startech dock.
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Paula K.
Posted Mar 4, 2014
Startech dock does it all
I researched several laptop docks in an effort to find one that would allow me to utilize two external monitors the way I had w/my now dead desktop. Based on reviews I went with the Startech dock. Arrived today and within 15 minutes I Had it installed connected and my devices attached and working. The hardest part of this was untangling my cords and wires! Displays a...
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Paula K.
Posted Jan 9, 2014
Possible compatibility issue w/ Win 8.1
It worked well the 1st 6 hours. Then it stopped working. I spent two days troubleshooting. I could not get it to work. Returned the product. Note: This product uses Displaylink driver. It is possible that the DisplayLink driver version 7.4 or 7.5 has compatibility issue with Windows 8.1. I reported the compatibility issue at Displaylink support forum. Waiting for a rep...
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Paula K.
Posted Jan 6, 2014
Works great
Purchased it for home office setup. This product connected dual HP monitors (DVI & HDMI) with ease. Now my laptop sits on top of Fellowes Office Suites Laptop Riser (laptop screen is almost same height as HP monitors) two HP monitors are on each side of the laptop. The monitors are connected to the docking station. The docking station is connected to the laptop using...
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Paula K.
Posted Jan 1, 2014
Unit as Stated
I wondered if this unit would be able to replicate all of the functions as my old tower from my laptop. It does in spades. Once connected I downloaded the proper drivers from the web as my laptop does not even have a DVD drive to use the disk that came with. I installed the drivers and then set up my dual monitors using the standard windows configuration. To test it I ...
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Paula K.
Posted Jan 1, 2014
OK but......
Everything except the dual display worked. But that is a disappointing feature to NOT have working.
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Paula K.
Posted Aug 28, 2013
works great out of box
My desktop died so I opted for a port replicator for my Win 7 HP Probook and Win 8 Acer Ultrabook to use my nice monitor keyboard mouse etc. Works great. Recommend downloading the drivers from the website then performing a Win Update...forgo the installation CD. Love the expand feature which lets me simultaneously use both my monitor and Probook/ultrabook screen. I r...
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