Customer Reviews for StarTech USB Gigabit Ethernet Adapter (PX0163)
Item # : IM1PX0163
Model # : USB31000S
Startech.Com® USB31000S Gigabit Ethernet NIC Network Adapter Card adds a single RJ45 ethernet port to a USB-enabled computer system.
- Smart Wi-Fi plug helps control connected electronics from anywhere using your tablet or smartphone
- Pair with Amazon Alexa, Apple HomeKit, or Google Assistant to control with your voice
Price is $38.06
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Over 30
21 reviews
Most helpful positive review
Posted Nov 16, 2024
It works awesome for my chromebook
You can see the photo and the chromebook ethernet notification in the photos below. And thank you for finally making ethernet possible on my chromebook. I also got very fast speeds.
VS
Most helpful critical review
Posted Jul 2, 2023
Well something is obviously not right
I purchased this in March 2023 so that I could have a USB Wake-On-Lan.
Not only does that not work, but the gigabit speed it not there.
Using the built-it RJ-45 of my laptop, does give me the expected speed, so something is obviously wrong.
Not only does that not work, but the gigabit speed it not there.
Using the built-it RJ-45 of my laptop, does give me the expected speed, so something is obviously wrong.
Akilaq
Reviewed at:
startech.com
Posted Nov 16, 2024
It works awesome for my chromebook
You can see the photo and the chromebook ethernet notification in the photos below. And thank you for finally making ethernet possible on my chromebook. I also got very fast speeds.
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Uncle Joe
Reviewed at:
startech.com
Posted Jul 2, 2023
Well something is obviously not right
I purchased this in March 2023 so that I could have a USB Wake-On-Lan.
Not only does that not work, but the gigabit speed it not there.
Using the built-it RJ-45 of my laptop, does give me the expected speed, so something is obviously wrong.
Not only does that not work, but the gigabit speed it not there.
Using the built-it RJ-45 of my laptop, does give me the expected speed, so something is obviously wrong.
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Response from Staples :
Thank you for taking the time to leave a review for our USB31000S. We are sorry to hear that you experienced difficulty with USB31000S as this is not expected behavior for our USB Ethernet adapter. Our Technical Advisors will be reaching out to you shortly.
Atha, July 4, 2023
iamchris2021
Reviewed at:
startech.com
Posted Apr 2, 2022
Works with new Macbook Pro (2022)
I bought this a few years back and needed one for a MacBook pro (2022 model with only usb-c ports) had use another usb-c to adapter to plug this Ethernet adapter in. Followed the steps offered with this product and it works, full gigabit speed. Great.
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Bentahar
Reviewed at:
startech.com
Posted Feb 16, 2022
Unstable on Mac
This adapter works very unstable on Mac Os Mojave, I have to reinstall it over and over again to keep it working. After upgrading to Catalina it worked for one session and the reinstall trick is not working anymore.
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Response from Staples :
Thank you for taking the time to leave a review for our USB31000S. We are sorry to hear that you experienced difficulty with USB31000S as this is not expected behavior for our USB Ethernet adapter. Our Technical Advisors will be reaching out to you shortly.
Atha, February 16, 2022
wleingang
Reviewed at:
startech.com
Posted Sep 15, 2021
Works great on MacOS Big Sur with beta driver
I keep this plugged into my external monitor. Did not work until I downloaded the beta driver. Now it works great with my 16" macbook pro running MacOS Big Sur.
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DS1988
Reviewed at:
startech.com
Posted Jun 20, 2021
Works supperb in many applications
I've got 2 of these plus a slightly earlier version originally purchased to use for PXE booting Windows laptops, tablets and PCs. Don't seem to have any issue in Windows 10, windows updates you can bet are likely to mess many things up and I even seen it mess up Graphics cards, network cards etc. I suggest if you buy this to make sure that it will fit the intended use a...
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NetworkEngineer
Reviewed at:
startech.com
Posted Apr 6, 2021
No Big Sur compatibility
Device incompatible with Big Sur. The OS is almost a year old, but Start Tech is sitting on their bum rather than supporting their products
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Response from Staples :
Thank you for your patience. A new driver is available that allows the product to work with macOS 11.3 and up.
The new driver can be found under the "Drivers/Downloads" section of the product page. If you have any issues installing the new driver, please don't hesitate to contact our support directly.
Dan, June 11, 2021
jmarch
Reviewed at:
startech.com
Posted Jan 8, 2021
Disappointed it does not work in MacOS Big Sur
I was very happy with this adapter, but I have upgraded to MacOS Big Sur and the adapter is no longer supported. I'm disappointed there is not an updated driver for it.
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Response from Staples :
Thank you for your patience. A new driver is available that allows the product to work with macOS 11.3 and up.
The new driver can be found under the "Drivers/Downloads" section of the product page. If you have any issues installing the new driver, please don't hesitate to contact our support directly.
Dan, June 11, 2021
robcdna
Reviewed at:
startech.com
Posted Aug 28, 2020
Really great product and support
Bought the USB3 to Gigabit adaptor a few years ago when I was using a Windows laptop. Changed to Mac. Just downloaded the Driver Package, Followed the instructions and works like a dream. One problem (Mac) handled by StarTech support via Chat and then telephone. Both worked great. No connection in any way with StarTech but all my career in IT (60 years) and can not thin...
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PCTechJon
Reviewed at:
startech.com
Posted Oct 20, 2019
Works good (after a little bit of effort)
First install attempt was unsuccessful (I believe it's because I didn't use "Run as Administrator" when I first ran Setup.exe). I had no Link/Activity LED's.
- Although the adapter may work for some without the drivers, they were required for my work laptop.
- I had to uninstall the driver from Control Panel as well as the device from Device Manager.
- I recommend insta...
- Although the adapter may work for some without the drivers, they were required for my work laptop.
- I had to uninstall the driver from Control Panel as well as the device from Device Manager.
- I recommend insta...
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Sailorsidney
Reviewed at:
startech.com
Posted Apr 24, 2019
Works - sometimes
At first it worked, later sometimes and now hardly. I think the driver has trouble coping with the W10 updates.
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Response from Staples :
Thank you for taking the time the leave feedback on the USB31000S. We apologize for the issue you've experienced, and we want to help.
We do expect this adapter to work normally in all builds in Windows 10. One step that may help is to reinstall the latest driver for the product found under the support tab on the products web page.
A member of our support team will be reaching out to you by email shortly to assist, and please also keep in mind we’re available 24 hours a day, 5 days a week at www.StarTech.com/chat or 1-800-265-1844 for support.
Stefan, April 25, 2019
Anton
Reviewed at:
startech.com
Posted Feb 28, 2019
Work Unstable
Unstable operation when connected to a laptop port work MacOs High Sierra 10.13.6
You have to reinstall the device driver all the time.
Download and upload speeds are good for streaming.
You have to reinstall the device driver all the time.
Download and upload speeds are good for streaming.
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Response from Staples :
We're sorry to hear about the issues with our USB31000S requiring constant reinstalls, and don't expect this type of behaviour. One of our Technical Advisors will be reaching out to the email address you provided in your review so we can help troubleshoot this issue. Please also keep in mind our Technical Advisors are available 24 hours a day, 5 days a week at www.startech.com/support
Malcolm, March 7, 2019
tredf
Reviewed at:
startech.com
Posted Jan 18, 2019
trying to figure out how to use
just got this from Dell I have an outdated modem and can't figure out how to use this?? I've been trying all day and seems to be working but can't connect to internet. Help!!!
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ron049
Reviewed at:
startech.com
Posted Aug 17, 2018
Doesn't work with current Linux kernels
The datasheet says this works with Linux kernels up to 3.5.0. But the current version of Ubuntu uses 4.15.0. Is there a driver version that will work with current releases of Ubuntu? Strangely, it seems to work fine with Linxux Mint which also runs the 4.15.0 kernel.
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Response from Staples :
Thank you for your review.
While our USB31000S may work in operating systems and kernels not listed, we're only able to offer support for the ones that are listed. In this case, we are only able to support LTS kernels between 2.6.25 and 4.11.x.
We are not currently able to provide drivers for unsupported operating systems or kernels. We apologize for any inconvenience this may cause.
Nick, August 20, 2018
Happy Camper
Reviewed at:
startech.com
Posted Oct 24, 2014
Worked instantly and perfectly with Win10 T.P.
I purchased this to upgrade my laptop that had 10/100 Ethernet. Later, I installed Win10 Tech Preview on my desktop, and the Intel driver for the I218v gigabit Ethernet adapter wasn't compatible. Dug this adapter out of a drawer, plugged it in to USB3, and instantly had gigabit Ethernet. It's a great performer - I'm impressed all over again. Thanks, StarTech!
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ThomasTF242
Reviewed at:
startech.com
Posted Feb 1, 2014
Works great
No drivers needed on a Lenovo Yoga 13 IdeaPad with Win 8.1
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Response from Staples :
Thanks for taking the time to let us know. Hopefully, not having to install drivers saved you some time!
David S., February 19, 2014
Paula K.
Posted Jul 31, 2013
Very effective item on the go
I really like it - glad to get for my hybrid laptop use on the go
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