Customer Reviews for StarTech PEXSAT34RH 4 Port RAID Controller Card

We pride ourselves on our high-quality standards and are sorry to hear about the difficulties you've experienced when installing our PEXSAT34RH. As you're seeing the exact same behavior with both cards it sounds like this may be more related to a chipset conflict between the specific chip used on this card and one of the chipsets used on your computer's motherboard. These problems are very rare but unfortunately when they occur the only option is to look at a card that uses a different chipset.

We apologize for the difficulties you're experiencing with our PEXSAT34RH. This is not expected behavior and we'd like to speak with you further so we can investigate this. Please contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.

We apologize for the difficulties you've experienced with our PEXSAT34RH. This card uses a PCI Express x2 connector and is compatible with any slot that's x2 or lager. If the slot in the computer works with other cards, but installing this is causing your computer to freeze when booting up, it could indicate that the card you received may be faulty. We'd be happy to look into this further with you. Please feel free to contact us directly at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

We're sorry to hear that your computer isn't seeing our PEXSAT34RH. Moving the card to a second PCI Express slot in the PC or trying the card in a second computer may help fix the issue or help identify where the problem lies. We're happy to help get this card working and have reached out at the provided email address to assist you.

We apologize the PEXSAT34RH isn't behaving as expected in Windows 10 1809, and we'd like to look into this further with you. We have Technical Support Advisors ready 24 hours, 5 days a week, to help with issues, so please reach out to us directly using the "Chat Live" option above, or for other options, visit: https://www.startech.com/support

Thanks for sharing your feedback with us. There's actually no need to enter the card's BIOS to configure the drives for JBOD use. By default, they will function as independent drives. The BIOS only needs to be used if you wish to configure a HyperDuo or RAID.

Hi Andrey, Drive performance can really vary at times - especially if writing lots of small files to your drive. Please try copying a single large file (ex 10 GB), if you're using a solid state drive connected to our card, it should perform much closer to 450 MB/s. Please contact our Support team if you'd like to take a closer look at the situation with us.

Hello, Thanks for sharing this feedback with us. We wanted to ensure you that JBOD is indeed supported with this card. However, we are aware that JBOD is defined differently depending on where you look. We define JBOB as a set of disks that operate individually from each other. Whereas other sources cite JBOD as a set of disks that are spanned or concatenated together to function as one disk. We refer to the second as BIG, something this card cannot do. We would suggest speaking with our technical advisors if you would to discuss this further. Thank you.