Customer Reviews for StarTech USB Ethernet Adapter (USB31000NDS)
Item # : IM1RL7413
Model # : USB31000NDS
Startech.com® USB 3.0 Gigabit ethernet adapter adds a single RJ45 Ethernet port to a USB-enabled computer system and provides gigabit network connections at full bandwidth when used with USB 3.0 host connection.
- Network adapter interface: RJ45 (Gigabit Ethernet)
- Network adapter speed: 1 Gbps (gigabit Ethernet)
Price is $32.66
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1 review
Athena
Reviewed at:
startech.com
Posted Nov 22, 2019
Always a problem
So this is the adapter supplied by my help desk for a laptop it is not what I request as it is thicker then the laptop so actually lifts it up when plugged in. For the first few years it worked ok, have to plug it into the same usb port every time or setup the connection again but now I have to insert it just right and not wiggle or anything to get to function sometime...
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Response from Staples :
Hello Athena,
We're sorry to hear about the difficulties you're having with our USB31000NDS. Due to the size of the Ethernet port on this adapter, it may be thicker than some ultra-books and thin laptops and for those computers, we recommend an adapter with a built-in cable such as our USB31000S. The USB31000NDS has a 2-year warranty with lifetime technical support and we'd like to speak with you further as you should not be experiencing any disconnecting issues. Please feel free to contact us at www.startech.com/support for assistance. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Matt, November 29, 2019