Customer Reviews for Samsung Galaxy 15.6" Chromebook, Intel Core i3, 8GB RAM, 256GB SSD, 13-Hour Battery, Chrome OS, Light Titan (XE550XGA-KC1US)
Item # : IM1S36315
Model # : XE550XGA-KC1US
Processor
Intel Core i3 processor
Memory
8GB RAM
Hard Drive
SSD
Display
15.6-inch
Operating System
Google Chrome
Price is $687.15
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Over 30
292 reviews
Most helpful positive review
Posted Nov 18, 2025
How light and i can actually do more than I thght
I mainly use my laptop for research and lookup law info... I study with it and it has become like an extension of me learning more about Texas and Louisiana law.... I'm glad I have these Samsung products and that have been reasonably priced which is awesome.
VS
Most helpful critical review
Posted Oct 11, 2025
Won't take a charge
The screen just stopped working after it powered down. Been trying to turn back on but it won't charge
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 18, 2025
How light and i can actually do more than I thght
I mainly use my laptop for research and lookup law info... I study with it and it has become like an extension of me learning more about Texas and Louisiana law.... I'm glad I have these Samsung products and that have been reasonably priced which is awesome.
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Purprain
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 16, 2025
This product has the greatest features
Yes\nAwesome computer is fast.Reliable has a lot of gigs.A lot of data is all that accessibles has all the features of a 2025 or a 2027.
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Carol Clark
Verified Buyer
Reviewed at:
Samsung US
Posted Nov 16, 2025
Excellent!
This Chromebook is a delight! Fast, effortless & what can I say? I am a deliberate
"low-tech," "analog- loving" person who LOVES this Samsung laptop. Five stars for sure!
"low-tech," "analog- loving" person who LOVES this Samsung laptop. Five stars for sure!
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hweidle
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 14, 2025
Great product
Love the way it looks. Can't wait to use it. Looks like it's going to be a lot of fun. Looks high quality as well. Really excited!!!
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ynkim74
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 11, 2025
삼성의 놀라운 기술
슬립한 디자인과 빠른 처리속도 이보디 좋을 순 없다.쓰기 좋은 노트북의 선택은 각자의 취향이 다르지만 편한 프로세서를 자랑 할만하다
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Whothedevilareyou
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 11, 2025
This product is good for school
Use it for school, gaming, work, dating. Decent price for what it offers.
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Kneed4speed
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 5, 2025
My kid loves it!
My son absolutely loves the Chromebook. He says it's great for gaming, including developing and streaming. Galaxy AI does it right!
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CowboysAngel72
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 28, 2025
Samsung is amazing
I bought two Samsung computers and gave them to my grand daughter's and they love them they use them for school
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ESMYACC
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 24, 2025
This product has the greatest features
The galaxy A1 is useful i use it for my photos to watch sports and live tv
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Huffordboy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 12, 2025
It work good love it
Galaxy AI makes everything easier for me on when I'm doing stuff on my phone. It makes it a whole lot faster to use and it is easy to use.
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BadChrome
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 11, 2025
Won't take a charge
The screen just stopped working after it powered down. Been trying to turn back on but it won't charge
0up votes 0
0down votes 0
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Response from Staples :
Hey there BadChrome, thank you for finding the free time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Plus. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With their powerful, yet light design and long-lasting battery, Samsung Chromebooks are made for the everyday grind. You can take them almost anywhere on a single charge. However, when they do need some battery power, charging them is simple! Check out the resources below for some helpful hints to get the best performance out of these innovative devices. If your Chromebook does not turn on or does not charge properly, it may just be a problem with the wall outlet or the AC adapter. However, it may be necessary to enter recovery mode on your Chromebook. Also look at, "Samsung Chromebook is not powering on or charging" to address your concern. If yo would like further assistance afterward, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
How to charge your Samsung Chromebook and get the best battery life
https://www.samsung.com/us/support/answer/ANS10003318/
Samsung Chromebook is not powering on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01110727/
Galaxy Chromebook Plus
https://www.samsung.com/us/computing/chromebooks/galaxy-chromebook-plus/buy/galaxy-chromebook-plus-15-6-intel-core-3-256gb-neptune-blue-xe550xga-kc1us/
October 13, 2025
RatFink23
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 11, 2025
Amazing computer
So amazed how easy it is to work with,I use it everyday for work and hasn't given me any problems very easy to update and navigate.
Easiest computer I've ever owned.
Easiest computer I've ever owned.
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Vskram
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 10, 2025
Awesome works perfectly
Works great other than some apps and whatnot don't support the chrome operating system but that's not a malfunction of the laptop
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SamsungLover
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 10, 2025
This phone has an amazing camera
I use my samsung for just about everything ! The camera is amazing , the zoom is able to capture photos of the moon ! I use Google AI to edit pictures sometimes. I also you Google AI for circle to search things on the web.
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dbish76
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 10, 2025
Touch screen laptop love
Touch screen laptop love, Galaxy AI is good. Love this laptop
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GrantHT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 10, 2025
This is great
It's great. I don’t know what else to say.
What more do you want.
What more do you want.
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HonestMomReviews
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 10, 2025
SAMSUNG CHROMEBOOK
I purchased my daughter a Samsung Chromebook to use for homework, and other web activity, shopping social media etc., I knew I needed a device that would be durable enough to take a little wear and tear from a teenager, and it needed to be easy to use, and a laptop that did not have alot of past known security issues, or require the purchase of constant security softwar...
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Blatarsky
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 10, 2025
Runs great
Use it for business and personal to do things I can't do on my phone. It's always worked as advertised and battery has always lasted a fair amount of time while on the go.
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Whiteowl411
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 10, 2025
Chrome book
I want a chrome bookfor my work, it requieres this for all my work dequiles.
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Hernan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Oct 10, 2025
My Chromebook
Galaxy AI is the amazing opportunity to get the best results in less time. My Chromebook is the best Chromebook of the market.
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