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Accessibility Commitment

Customer Reviews for Samsung Crystal DU6900 60" Smart LED 4K UHD AI Enabled TV (UN60DU6900FXZA)

Samsung Crystal DU6900 60" Smart LED 4K UHD AI Enabled TV (UN60DU6900FXZA)~#|#~E02E23B6-F503-48E1-99CF3DA0FCAF3527_sc7
Samsung Crystal DU6900 60" Smart LED 4K UHD AI Enabled TV (UN60DU6900FXZA)~#|#~E5AA4BA8-1A62-4E63-901ABB45A4AD024B_sc7
Samsung Crystal DU6900 60" Smart LED 4K UHD AI Enabled TV (UN60DU6900FXZA) is Out of stock
Item # : IM1S94853
Model # : UN60DU6900FXZA
  • 60-inch TV designed for indoor use, ideal for everyday entertainment, streaming, and casual gaming
  • 4K UHD Smart LED TV delivers crisp visuals and vibrant color for immersive home entertainment
Price is $386.61
4.42
2255 reviews
5 star
69%
4 star
17%
3 star
6%
2 star
4%
1 star
4%
Most helpful positive review
Posted Nov 17, 2025
Awesome picture
This tv has great features and such a clear picture makes me feel like im in front of whatever im watching
VS
Most helpful critical review
Posted Nov 6, 2025
Horrible
My TV sucks! My connection out here in the country Is horrible and my TV shuts down all the time for no reason!
Most recent reviews
Mona578
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 17, 2025
Awesome picture
This tv has great features and such a clear picture makes me feel like im in front of whatever im watching
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Reviewed at:
Samsung US
Posted Nov 17, 2025
Great Features Mostly
Although overall the TV is great, the one problem I have is with Accessibility settings not crossing over to all apps. I am both hearing & eyesight challenged and need LARGE closed captioning settings in order to be able to see closed captioning, yet when I set font sizing & color options, I cannot find a way to get those settings to cross over from the TV settings into...
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Response from Staples :
Sue Schmidt, We appreciate you taking the time to let us know about your experience with your TV. So that we can better provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro
November 18, 2025
CrystalUHD4ME
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 15, 2025
MUST HAVE TV
We are delighted you are considering a purchase of this remarkable seventy-five inch television. Its expansive screen promises an immersive viewing experience, perfect for enjoying your favorite movies and shows. The vibrant colors and sharp details will bring your entertainment to life. We are confident this Samsung television will be a wonderful addition to your home....
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bbuycustomer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 12, 2025
This Samsung is our lifeline to home entertainment
My wife and son and I love this TV. She recently discovered the translatable subtitles for different languages and thought that was really cool. All in all, this is a great smart tv.
bbuycustomer Customer Photo 1
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Danielle
Reviewed at:
Samsung US
Posted Nov 12, 2025
Not what I thought
I just thought when it said Crystal I was expecting so much more especially from Samsung. I'm not impressed with it especially for the price I paid
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Response from Staples :
Danielle, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro
November 13, 2025
Gmailman
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 12, 2025
Huge TV with a lot of features
This is like most Samsung tvs, it has a great picture and good price when on sale. This has game mode and several picture settings that can be adjusted to make the video look amazing. Few downsides include no 120Hz, no HDR10+ and
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Rooger
Reviewed at:
Samsung US
Posted Nov 11, 2025
No audio output no dvd hook up
I’m not real happy, because I can’t connect external speaker. No audio output port. I’m also not able to hook up DVD player!!
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Mukulkshatriya
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 11, 2025
Affordable 4K Smart TV with colors and performance
The Samsung DU6900 Crystal UHD TV (2024) is a budget-friendly 4K smart TV that delivers impressive visuals for its price. Powered by the Crystal Processor 4K, it offers vibrant colors through PurColor technology and decent upscaling for non-4K content. The HDR10+ support enhances contrast, though it falls short of premium HDR experiences due to limited brightness and la...
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Mukulkshatriya Customer Photo 1
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TechSavvy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 10, 2025
Quality at its best
The picture quality is great and ae well as the sound without a sound bar.
TechSavvy Customer Photo 1
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Carlos
Reviewed at:
Samsung US
Posted Nov 9, 2025
Amazing Quality & Numbers & Variety of Channels ❤️
Don’t Stop EXPLORING ❤️❤️❤️❤️❤️❤️I’ve invited Friends into my home to see so they can enjoy and save money !!
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Tcorn1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 9, 2025
This UHD TV has a beautiful picture.
The DU6900 75 inch UHD TV is my favorite TV in the house. It's also the newest!
I enjoy the features such as wireless WiFi connect ability, the built-in browser, and all the download -able apps.
It seamlessly integrates with my Samsung S23 Ultra mobile device.
I think Alexa is jealous, but I let her play with it. Lol
When I get home and before I walk in the door it is a...
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idis
Reviewed at:
Samsung US
Posted Nov 8, 2025
could have been better
i'm not happy with the remote control. there is no microphone and no numbers to scroll to a channel directly
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Response from Staples :
idis, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro
November 10, 2025
Wilcox53
Reviewed at:
Samsung US
Posted Nov 7, 2025
I recommend this tv
An excellent product! Fantastic video and sound. Great price.
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Luv2Shop
Reviewed at:
Samsung US
Posted Nov 6, 2025
Features
The picture and sound are great. But it only has two (2) HDMI ports. I wish it had more.
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Favorite
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 6, 2025
Best picture by far
Best picture by far a
Amazing sound and excellent bass
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Alie
Reviewed at:
Samsung US
Posted Nov 6, 2025
TV picture is terrific
My only disappointment is that the remote does not have the voice feature? So I guess I have to buy my own remote, frustrating unless they want to send me the correct remote
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obiWanted
Reviewed at:
Samsung Canada
Posted Nov 6, 2025
Its a great tv if on sale, needs more apps+memory
The TV is fine, needs more apps like Paramount + would be nice, I can use it for banking, nice simple browser, the browser runs out of memory so it has a leak
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Ardelle
Reviewed at:
Samsung US
Posted Nov 6, 2025
Horrible
My TV sucks! My connection out here in the country Is horrible and my TV shuts down all the time for no reason!
Ardelle Customer Photo 1
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Response from Staples :
Ardelle, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro
November 6, 2025
Maureen
Reviewed at:
Samsung US
Posted Nov 5, 2025
Great picture
I do not like that the television cannot be accessed by on/off buttons, channel buttons, etc.that are part of the physical television. Also not being able to buy another remote in case the original gets lost.
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Response from Staples :
Maureen, Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro
November 6, 2025
TVaddict
Reviewed at:
Samsung US
Posted Nov 5, 2025
I only buy Samsung
Best picture and sound quality with an affordable price.
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