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Customer Reviews for Samsung Crystal DU6900 50" Smart LED 4K UHD AI Enabled TV (UN50DU6900FXZA)

Samsung Crystal DU6900 50" Smart LED 4K UHD AI Enabled TV (UN50DU6900FXZA)~#|#~13D8D06A-D452-43F5-8B2571EBCD728480_sc7
Samsung Crystal DU6900 50" Smart LED 4K UHD AI Enabled TV (UN50DU6900FXZA)~#|#~545B5850-1BBF-48ED-84CEB3FF3905D19B_sc7
Samsung Crystal DU6900 50" Smart LED 4K UHD AI Enabled TV (UN50DU6900FXZA) is Out of stock
Item # : IM1S94854
Model # : UN50DU6900FXZA
  • 50-inch TV designed for indoor use, ideal for everyday entertainment, streaming, and casual gaming
  • 4K UHD Smart LED TV delivers crisp visuals and vibrant color for immersive home entertainment
Price is $276.14
4.42
2447 reviews
5 star
69%
4 star
17%
3 star
6%
2 star
3%
1 star
4%
Most helpful positive review
Posted Jan 5, 2026
Love it
The best T.V. I have ever purchased I love it especially if you have ever had
VS
Most helpful critical review
Posted Jan 5, 2026
Samsung
I found it extremely difficult to download. I used the QR CODE. WITXH THE SAMSUNG REMOTE . I TRIED TO UNPAIR IT WITH THE SAMSUNG REMOTE TO DOWNLOAD ON FIRESTICK. HAVING TROUBLE.
NOT COMPLETELY SATISFIED WITH THE SOUND EITHER
Most recent reviews
Nene
Reviewed at:
Samsung US
Posted Jan 5, 2026
Samsung
I found it extremely difficult to download. I used the QR CODE. WITXH THE SAMSUNG REMOTE . I TRIED TO UNPAIR IT WITH THE SAMSUNG REMOTE TO DOWNLOAD ON FIRESTICK. HAVING TROUBLE.
NOT COMPLETELY SATISFIED WITH THE SOUND EITHER
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Response from Staples :
Nene, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro
January 5, 2026
BiggE
Reviewed at:
Samsung US
Posted Jan 5, 2026
Love it
The best T.V. I have ever purchased I love it especially if you have ever had
0up votes 0
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Louu
Reviewed at:
Samsung US
Posted Jan 5, 2026
Very difficult to navigate. Not user friendly at a
Very difficult to navigate. Not user friendly at all.
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Response from Staples :
Louu, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the DU6900 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900 TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro
January 5, 2026
chad_33i
Reviewed at:
Samsung US
Posted Dec 31, 2025
Best Smart TV
High quality display and tons of free extras on Samsung TV and gaming hub.
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Ostryn
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
It’s awesome
I love how it’s configured it’s easy!!! I just love it
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JennyW
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Excellent product
I bought this earlier in the year and love it! Much improved resolution from my previous television, easy to use and display is excellent. Connectivity is good with other devices.
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SatisfiedCustomer!
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Love it!
Its been a year since I bought this TV and I have no regrets buying it.
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Nabs
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Perfect resolution
This is my second Samsung TV and we love it always happy with it.
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KillaKobez
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Great features
Friggin awesome tv. Has so many features!!!!!!!!!!
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Lucas6
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
⭐️⭐️⭐️⭐️⭐️ Outstanding 50″ 4K TV — Great Value, St
I absolutely love my Samsung 50″ Crystal UHD DU6900 4K Smart TV — it’s one of the best TV purchases I’ve made in years! From picture quality to smart features, this TV delivers impressive performance for the price point.
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TVholic
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Bright, clear viewing!
The t.v. is just the right size, clear colour, bright screen, really enjoyable to watch. It was easy to set up thankfully, I hate complicated set-ups.
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Wrenn
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Great Features.
I bought this t.v 9 months ago, I am extremely happy with it. It's easy to use, the color is amazing.
Very easy to hookup, had it done in 10 minutes.
I would definitely recommend to anyone looking fir a new t.v.
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Samsung House
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Great size
It is just the right size for the room it is, larger than 55 and smaller than 65. Wish there was more 60'' available. Resolution and image quality is good for the price.
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ZenShark
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Worth the bucks I paid.
Clean lines that fit any decor. Easy mounting. Great resolution. No problems with angle of view or refresh rate. Does lack a RGB connection for my old VCR.
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Bick001
Reviewed at:
Samsung Canada
Posted Dec 30, 2025
Great Product.
loved the TV. Best quality you can find in the market.
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Lulubelle422
Reviewed at:
Samsung Canada
Posted Dec 30, 2025
Beautiful screen
Beautiful screen excellent Color and display would recommend
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Larrame
Reviewed at:
Samsung Canada
Posted Dec 30, 2025
Great picture's
I bought this product 6 months ago and have been happy that I did
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RRockseth
Reviewed at:
Samsung US
Posted Dec 30, 2025
Does not work
The TV was great, good picture and worked well. Until 1 year and 4 days after we purchased it. It just stopped working. Tries to turn on, sound for about a second, no picture. We live away from any service Center. So we had to buy a new TV.
Disappointed.
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Response from Staples :
RRockseth, Thank you for sharing your feedback. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Pro
December 31, 2025
Mayhem777
Reviewed at:
Samsung Canada
Posted Dec 30, 2025
Samsung all the features you need and more !
It was time for a new TV , I had been looking at a 40-42 inch first of all but when I went to the store they were all sold out from a sale but the 50 inch was also on sale for only 50 buck more so that was a no brainer and I haven't looked back since. This model was also a higher resolution and a smart TV which the other wasn't. What do I have to say about the picture w...
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Mayhem777 Customer Photo 1
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Meme2
Reviewed at:
Samsung Canada
Posted Dec 30, 2025
I bought my Samsung 65 inch TV last summer and I love it
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