Customer Reviews for Samsung Q80D 50" Smart QLED 4K UHD AI Enabled TV (QN50Q80DAFXZA)
Item # : IM1SB2337
Model # : QN50Q80DAFXZA
- 50-inch indoor smart TV designed for versatile home entertainment including streaming, gaming, and live broadcasts
- 4K UHD QLED TV delivers vibrant color and sharp detail for immersive viewing
Price is $820.68
285 reviews
Most helpful positive review
Posted Oct 28, 2025
Great image great price resolution magnifique display great processor connectivity great surface great
VS
Most helpful critical review
Posted Aug 28, 2025
Run away from all Samsung
Stay away from this TV, and Samsung period.
The warranty is not worth the paper it is printed on.
I have had repair men to my house 4 times to fix an issue that is still not fixed. The latest is that the part is on backorder with no ETA. We are notified of this 60 minutes before they were due to arrive. Remember each visit requires you unmounting and remounting this T...
The warranty is not worth the paper it is printed on.
I have had repair men to my house 4 times to fix an issue that is still not fixed. The latest is that the part is on backorder with no ETA. We are notified of this 60 minutes before they were due to arrive. Remember each visit requires you unmounting and remounting this T...
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Didi2865
Reviewed at:
Samsung Canada
Posted Oct 28, 2025
Great image great price resolution magnifique display great processor connectivity great surface great
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Harmanjatt
Reviewed at:
Samsung Canada
Posted Oct 28, 2025
Great product
Loved it. Every one must have. Please buy this. Loved it
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jokersmith
Reviewed at:
Samsung US
Posted Oct 7, 2025
Terrible rendering and contrast
I have been so disappointed with this TV. I am glad that I purchased the VIP warranty. Had to replace the main panel twice already in less then a year. It still has a difficult time rendering dark shadows. Watching darker shows like Wednesday or Black Rabbit is nearly impossible.
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Response from Staples :
Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
, October 28, 2025
Not amazing
Reviewed at:
Samsung Canada
Posted Sep 16, 2025
Colour and picture quality good when viewed straight on not so good from the side.
Features generally good but connectivity to my bell satellite receiver a pain..
Features generally good but connectivity to my bell satellite receiver a pain..
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54JDR
Reviewed at:
Samsung Canada
Posted Sep 15, 2025
GREAT TV
BOUGHT IN APRIL 2025 AND SO FAR VERY HAPPY WITH IT.
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Bicby
Reviewed at:
Samsung Canada
Posted Sep 14, 2025
Great features
Love this tv works so smoothly from tv to Netflix and Prime
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Blackhawk
Reviewed at:
Samsung Canada
Posted Sep 13, 2025
Picture perfect
I bought this set about 6 months ago and it is great for sports
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MisSue
Reviewed at:
Samsung Canada
Posted Sep 13, 2025
Great features
I love it ! But there’s a black line on the right side. Really regretting it without buying a garanti on it
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Prapak
Reviewed at:
Samsung Canada
Posted Sep 13, 2025
Picture Quality is best!
Love the quality and sound 😍 I would recommend this if you are looking for decent size TV.
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Luv to watch.
Reviewed at:
Samsung Canada
Posted Sep 13, 2025
Great picture and color.
Love it. So far so good. The Color is great sound good.
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Dixx
Reviewed at:
Samsung Canada
Posted Sep 13, 2025
Great tv
I’ve had this tv now for several months and am extremely happy with it. The picture color and sharpness is outstanding
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very dissapointed
Reviewed at:
Samsung US
Posted Aug 28, 2025
Run away from all Samsung
Stay away from this TV, and Samsung period.
The warranty is not worth the paper it is printed on.
I have had repair men to my house 4 times to fix an issue that is still not fixed. The latest is that the part is on backorder with no ETA. We are notified of this 60 minutes before they were due to arrive. Remember each visit requires you unmounting and remounting this T...
The warranty is not worth the paper it is printed on.
I have had repair men to my house 4 times to fix an issue that is still not fixed. The latest is that the part is on backorder with no ETA. We are notified of this 60 minutes before they were due to arrive. Remember each visit requires you unmounting and remounting this T...
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KingBenzo
Reviewed at:
Samsung US
Posted Aug 25, 2025
Great for Sports, Movies and Gaming!
[This review was collected as part of a promotion.] Made the switch from Samsung Crystal UHD to Q8F. Love the quality of pictures from gaming, movies, watching tech videos and live sports. Apps are super responsive and sound is amazing!
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Rakafoin
Reviewed at:
Samsung Canada
Posted Aug 4, 2025
Features are not all available
It's not the best that I bought. The Q80D is not fully functiona on this model. Image quality is not there when you look closely and especially when you try make some adjustment well it just say this it's not available on this model....Disapointed
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Alaskaguy007
Reviewed at:
Samsung US
Posted Jul 15, 2025
Good picture
[This review was collected as part of a promotion.] The picture is great, for TV, movies, and gaming. Sound is good but I wish the speakers had more volume and bass.
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Response from Staples :
Alaskaguy007,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
, July 15, 2025
LuvGolf
Reviewed at:
Samsung US
Posted Jun 6, 2025
Cut to the Chase
Let’s cut to the chase - I wouldn’t buy another competitors TV - period.
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StringBoli
Reviewed at:
Samsung US
Posted Jun 6, 2025
Great affordable television
This is a great mid tier television....recently purchased for our bedroom and it was miles above our previous Samsung tv. Great for all aspects of entertainment as well....games look beautiful and HDR content is crisp and bright. This thing is packed with smart features as well....integrates well with SmartThings. Cant go wrong with Samsung!
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Kwame
Reviewed at:
Samsung US
Posted Jun 5, 2025
Best of the best!!!
Picture quality and a good sound
I recommend this to everyone!!!
I recommend this to everyone!!!
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Diane
Reviewed at:
Samsung US
Posted Jun 5, 2025
Annoying!
The sound quality is poor. I had to get a sound bar with a subwoofer to get decent sound.
Also, I hate the remote. You can't just hit a button to go straight to the channel you want or go back to the channel you previously watched. You've added 5 or 6 steps to the process. Very annoying!
However, the picture is good.
Also, I hate the remote. You can't just hit a button to go straight to the channel you want or go back to the channel you previously watched. You've added 5 or 6 steps to the process. Very annoying!
However, the picture is good.
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Response from Staples :
Diane,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
, June 5, 2025
Jbg2502
Reviewed at:
Samsung US
Posted Jun 5, 2025
Not up to my expectations
Great picture but incredibly slow response when changing channels or changing streaming area
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Response from Staples :
Jbg2502,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
, June 5, 2025