Customer Reviews for Samsung Neo QN85D 55” Smart QLED 4K UHD AI Enabled TV (QN55QN85DBFXZA)
789 reviews
Most helpful positive review
Posted Oct 29, 2025
Great connectivity
Bought this 8 months ago and still working good and has clear display.
VS
Most helpful critical review
Posted Oct 23, 2025
Extremely Unhappy
[This review was collected as part of a promotion.] Although advertised by Samsung as ‘Bixby-Voice Ready’ and BJ’s as “Alexa Built-in Voice Assistant’ this model fails to perform. Bixby cannot be turned-on in models where the remote does not have a mic button and Alexa is simply not built-in.
Additionally, the Spectrum app which was available disappeared and is o lo...
Additionally, the Spectrum app which was available disappeared and is o lo...
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goatface
Reviewed at:
Samsung US
Posted Nov 2, 2025
great picture
[This review was collected as part of a promotion.] The tv is amazing. The picture quality is spectacular. I couldn't be happier with the quality of the picture. I would recommend to anybody looking for a new television 10 times over.
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Reviewed at:
Samsung Canada
Posted Oct 31, 2025
Solid TV with Great Picture Quality
I’ve been really happy with the 65-inch Neo QLED 4K QN85D so far. The picture quality is excellent once everything’s properly connected — bright, crisp, and with great color and contrast. Whether I’m watching movies, sports, or streaming shows, the image looks clean and detailed, even in a bright room.
Setup was fairly easy, but given the size, you’ll definitely want t...
Setup was fairly easy, but given the size, you’ll definitely want t...
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Atlasarlo
Reviewed at:
Samsung Canada
Posted Oct 29, 2025
Great connectivity
Bought this 8 months ago and still working good and has clear display.
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Mugsy
Reviewed at:
Samsung Canada
Posted Oct 28, 2025
Awesome TV
Love the tv….easy set up and the picture clarity is superb. Very happy with my purchase and would not hesitate to buy again!
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heidilee
Reviewed at:
Samsung Canada
Posted Oct 28, 2025
Fantastic TV
Bought this a month ago and absolutely love it! Easy to navigate and crystal clear picture and sound. Highly recommend.
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LovenmySamsung
Reviewed at:
Samsung US
Posted Oct 24, 2025
This product is the best you've ever had
[This review was collected as part of a promotion.] Picture quality is great it's like being in a theater colors and all the features are awesome.
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Unhappy13440
Reviewed at:
Samsung US
Posted Oct 23, 2025
Extremely Unhappy
[This review was collected as part of a promotion.] Although advertised by Samsung as ‘Bixby-Voice Ready’ and BJ’s as “Alexa Built-in Voice Assistant’ this model fails to perform. Bixby cannot be turned-on in models where the remote does not have a mic button and Alexa is simply not built-in.
Additionally, the Spectrum app which was available disappeared and is o lo...
Additionally, the Spectrum app which was available disappeared and is o lo...
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Response from Staples :
Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!
, October 28, 2025
Judith
Reviewed at:
Samsung US
Posted Oct 23, 2025
Happy with TV
[This review was collected as part of a promotion.] I am pleased that I chose this model and size TV. It fits well in the living room which is not terribly large, has a great picture, but took some getting used to navigating the features. I would like to see more print information packaged with the TV to make it more user friendly out of the box.
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jrin23
Reviewed at:
Samsung US
Posted Oct 22, 2025
Amazing TV!!
[This review was collected as part of a promotion.] I just upgraded from an LG TV and soundbar to all Samsung products. My kids now request movie nights more often. The TV and the Q-Symphony soundbar system offer a movie-theatre like experience.
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ThehomeTVhound
Reviewed at:
Samsung US
Posted Oct 21, 2025
IN DOOR QUALITY
[This review was collected as part of a promotion.] GREAT PICTURE QUALITY WITH CHRIPS COLORS AND GREAT REFRESH
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LovesTVs
Reviewed at:
Samsung US
Posted Oct 20, 2025
Could be Better for the Price
[This review was collected as part of a promotion.] it could be better for the price that I paid for it, I really don't see the difference in the AI in the TV from a regular TV. Except that it will blur when the picture will change I guess as data changes as it is received.
The size of the TV is really nice.
The size of the TV is really nice.
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mtz4108
Reviewed at:
Samsung US
Posted Oct 20, 2025
Great upgrade
[This review was collected as part of a promotion.] Great upgrade to my household, upgraded after almost 10 years. The imagine is crisp along with the 4k images, the color is amazing and it truly feels like we are within the movie or show.
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SamsungDisplaySuperior
Reviewed at:
Samsung US
Posted Oct 20, 2025
Great tv picture quality and smart functionality
[This review was collected as part of a promotion.] Picture quality is really good, no lag even with the size being 75in. Samsung has the best “smart tv” menu and functionality, in my opinion.
Only con is the solar remote, never inherently flip the remote upside for it to charge.
Only con is the solar remote, never inherently flip the remote upside for it to charge.
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Staples Customer
Reviewed at:
Samsung US
Posted Oct 20, 2025
Fantastic picture and value!
[This review was collected as part of a promotion.] I’ve had my Samsung QLED TV for a few months now, and I’m honestly blown away every time I turn it on. The picture quality is incredible — colors look super vivid and realistic, and even darker scenes come through clearly without that grayish haze some TVs have. Movies, sports, games — everything just pops. It’s also s...
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LimaSal
Reviewed at:
Samsung US
Posted Oct 20, 2025
QN85D Samsung Neo QLED 4K Review
[This review was collected as part of a promotion.] It did a great change in my living room. It's so clear and vivid that it looks like window to the other side. Great quality, speed, colors and definition.
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Denaliman
Reviewed at:
Samsung US
Posted Oct 20, 2025
Great 4k TV
[This review was collected as part of a promotion.] Appreciate the picture adjustment options for this TV to set best picture to my liking. I am very happy with TV itself and the picture quality.
I am dissapointed in lack of functions on the remote. I have external sound system and have to always turn TV volume down and then power on and adjust Bose with a seperate remo...
I am dissapointed in lack of functions on the remote. I have external sound system and have to always turn TV volume down and then power on and adjust Bose with a seperate remo...
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Lovetowatchtv
Reviewed at:
Samsung US
Posted Oct 19, 2025
Great picture quality.
[This review was collected as part of a promotion.] I bought my Samsung TV a few months ago, and I’m not disappointed at all. Right from the start, the picture quality stood out—it’s sharp, vibrant, and really brings movies and games to life. I mainly got it for watching movies and games, and it’s been excellent for both. Everything looks clear and detailed, and the col...
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Nearsighteduck25
Reviewed at:
Samsung US
Posted Oct 18, 2025
Great option for family entertainment
[This review was collected as part of a promotion.] We usually use our TV for gaming (PS5 and Nintendo Switch), streaming services and YouTube
Is a great option for all this different services, a beautiful image quality with amazing vibrant colors
The sound is beautiful is immersive and give you a great experience specially while playing videogames
Is a great option for all this different services, a beautiful image quality with amazing vibrant colors
The sound is beautiful is immersive and give you a great experience specially while playing videogames
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JGucci
Reviewed at:
Samsung US
Posted Oct 17, 2025
Great value
[This review was collected as part of a promotion.] This is great for everything. Sports, video games, and huge movies. I'm very satisfied with my samsung tv. Great clear image, amazing color. Very smooth.
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smasungtvutah
Reviewed at:
Samsung US
Posted Oct 17, 2025
Almost perfect
[This review was collected as part of a promotion.] This TV works great with a very clear picture and viewing angle.
I just like how the tv keeps asking me for a source when I have set up the TV to be a monitor and nothing else.
I just like how the tv keeps asking me for a source when I have set up the TV to be a monitor and nothing else.
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