Customer Reviews for Samsung Crystal U8000F 58” Smart 4K UHD TV (UN58U8000FFXZA)
Samsung Crystal U8000F 58” Smart 4K UHD TV (UN58U8000FFXZA) is New at Staples
Item # : IM1SG8832
Model # : UN58U8000FFXZA
- The 58" screen offers a balanced size for living rooms, bedrooms, or entertainment areas, ideal for streaming, gaming, and everyday viewing
- This is a Crystal UHD Smart LED TV powered by Samsung’s Tizen OS, delivering vibrant visuals and smart features for effortless access to your favorite content
Price is $399.99
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Over 30
610 reviews
Most helpful positive review
Posted Dec 5, 2025
This product has all the features
This product has all the new apps and feature that my family uses to watch and stream online. If your looking for a new TV but not wanting to pay the large price tag for the QLED the Crystal UHD is the best of both worlds. It has a great picture (would be even better if you have access to stable internet) and all the apps that we stream from these days.
My family could...
My family could...
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VS
Most helpful critical review
Posted Nov 27, 2025
Never again
I’m sorry I bought this junk, worst tv I every own
megamuchomary
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Somewhat Disappointed
I had a smaller smart tv, an LG. I wanted a bigger screen with more options available. The picture is not as good as my old LG 42 inch. I am also disappointed about not being able to have a screen saver. I was really looking forward to that but found out this model doesn’t offer this. Boo hoo! The Q models offer it but I don’t have that kind of money to spend on a tv! I...
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Disgruntled
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Love the tv, hate the remote
The tv looks great and I’m very happy with the picture and the sound quality. I absolutely hate the minimalist remote that came with it. You have pull up a menu screen and search around to do anything. I really miss the mute button and a number pad for changing channels.
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Tiscareno03
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
This product has all the features
This product has all the new apps and feature that my family uses to watch and stream online. If your looking for a new TV but not wanting to pay the large price tag for the QLED the Crystal UHD is the best of both worlds. It has a great picture (would be even better if you have access to stable internet) and all the apps that we stream from these days.
My family could...
My family could...
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Torrelo
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Clear picture
Great size for my bedroom and was easy to set up with thexapps u use
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Gram70
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Great system, excellent clarity
We had a 55 and wanted to go bigger mainly to read the scores, cc, etc.
It is perfect, fits well in our great room. Have had Samsung Tvs, soundbars for 2 decades. Never a complaint.
It is perfect, fits well in our great room. Have had Samsung Tvs, soundbars for 2 decades. Never a complaint.
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CoolStuff
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Excellent viewing and functionality.
Easy setup, easy navigation, image is extremely sharp and functionality is excellent.
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TOMTV1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
TV is great need guidance with features
I've had the TV for a few months and love the quality. I need some help with using Samsung TV in addition to FIRE TV and Direct TV?
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Response from Staples :
Hi TOMTV1,
Thank you for your purchase and for reaching out to us. To better assist you, please contact us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
December 5, 2025
Orestes
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Excellent TV, Im very happy with it.
Im very satisfied with this TV, the screen is perfect size and the image is beatiful too.
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Carmelita
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Crystal Clear
I love the size of my TV, brand, and quality. On the other hand I do not like having to log into my account every time I turn on my TV.
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Response from Staples :
Hi Carmelita,
Thank you for sharing your user experience. If your TV’s settings keep resetting, it’s possible that Usage Mode is set to Retail Mode. This mode is intended for in-store display and will automatically reset certain settings every 5 minutes.
To resolve this, change the Usage Mode to Home Mode by navigating to: Home > left directional key > Settings > All Settings > General & Privacy > Usage Mode > Home Mode
If you need help making this change or have additional questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website.
~ Samsung Advisor
December 5, 2025
Bill1234
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
Disappointed
I cannot raise, lower or mute the audio. I had a very difficult time accessing my Verizon FIOS channels and escaping the bad channel lineup that came with the TV.
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Response from Staples :
Hi Bill1234,
Thanks for your feedback on the remote. Many buttons have multiple functions—for example, press Volume UP/DOWN to adjust sound, press once to mute, or hold to access Accessibility Shortcuts. The RETURN button also acts as a back key or last-channel toggle depending on the context.
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
December 5, 2025
Cosmo1983
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 5, 2025
This TV has great picture quality and sound.
I would have given this TV an even higher score, but I've only owned this device for about 4 months and now I have a horizontal line ruining through it.
Due to my address, I can't seem to get any assistance with repair or assistance.
Overall, it's still a good product and I do like Samsung products.
Due to my address, I can't seem to get any assistance with repair or assistance.
Overall, it's still a good product and I do like Samsung products.
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Response from Staples :
Hi Cosmo1983,
Thank you for sharing your experience with Samsung’s U8000F. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
December 5, 2025
Tvshopper
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 3, 2025
Great picture, sound, and features
I recently purchased a Samsung Smart TV, and it has exceeded all my expectations. The picture quality is absolutely stunning—vivid colors, deep blacks, and incredibly sharp detail. Whether I’m watching movies, gaming, or streaming shows, everything looks smooth and immersive.
The Smart TV interface is fast and intuitive. Apps launch quickly, and navigating between stre...
The Smart TV interface is fast and intuitive. Apps launch quickly, and navigating between stre...
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Bedroom TV
Reviewed at:
Samsung Canada
Posted Nov 28, 2025
Home Screen and navigation not as good as my Sony
Great picture at a reasonable price
Looks good as well with the finishing around outer edge of the TV .
Looks good as well with the finishing around outer edge of the TV .
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Dom2028
Reviewed at:
Samsung Canada
Posted Nov 28, 2025
Amazing tv
I bought this a few months ago and it is great I love how it comes with free channels and how the airplay and scream mirroring is so easy and it come with so many free apps unlike the old Samsung tvs they have definitely made some improvements.
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Reviewed at:
Samsung Canada
Posted Nov 28, 2025
My 65" Crystal UHD U8000F 4K Smart TV
since buying this television, ..I set it up on a wall mount to display my own theater! The resolution my wife says is like being right there in the show! No issues at with the connectivity, or processing my requests. Refresh Rate is great!
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Swati
Reviewed at:
Samsung Canada
Posted Nov 28, 2025
Good features, easy to use, well made
I bought this a month ago and the experience has been great. The picture quality and audio is good for my small apartment.
Only issue that I had was the connectivity delay between the remote and the TV, there is sometimes a 3sec gap between pushing the button and action on the TV.
But other than that it’s great.
Only issue that I had was the connectivity delay between the remote and the TV, there is sometimes a 3sec gap between pushing the button and action on the TV.
But other than that it’s great.
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Toolman2
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Nov 28, 2025
This product is great
Great sound picture and remote functionality.I always buy Samsung products for my house from tvs to washer and dryer to fridge stove dishwasher and also vacuums
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trizia50
Reviewed at:
Samsung Canada
Posted Nov 27, 2025
All features are great
I bought the TV a month ago and I have been extremely happy with it's performance. I absolutely love the TV.
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Pperry
Reviewed at:
Samsung Canada
Posted Nov 27, 2025
Never again
I’m sorry I bought this junk, worst tv I every own
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Betty Boop
Reviewed at:
Samsung Canada
Posted Nov 26, 2025
Great features.
We love this TV. Very easy to set up. Love the quality off the screen.
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