Customer Reviews for Samsung NeoQLED The Frame Pro 65" Smart 4K Ultra AI Enabled TV (QN75LS03FWFXZA)
Item # : IM1SG8835
Model # : QN75LS03FWFXZA
- Indoor use with a spacious 65-inch screen ideal for immersive viewing.
- Stunning 4K Ultra HD clarity on a sleek smart LED platform.
Price is $2,999.99
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Over 30
186 reviews
Most helpful positive review
Posted Feb 16, 2026
Outstanding product! 👌🏽
Thank you! This is one of the Best televisions ever!
VS
Most helpful critical review
Posted Feb 15, 2026
DO NOT BUY THIS TV!
If you want a TV that has cool art this is a good option. If you want a TV to watch, switch programming, turn up/down the sound DO NOT BUY THIS TV!!! While in concept the thin profile is great at a pragmatic level it is HORRIBLE. The latency because of the remote control box makes it nearly impossible to watch. At times it is impossible to adjust the volume, change the ...
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MrEDDIE
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 16, 2026
Outstanding product! 👌🏽
Thank you! This is one of the Best televisions ever!
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Dissatisfied
Reviewed at:
Samsung US
Posted Feb 15, 2026
DO NOT BUY THIS TV!
If you want a TV that has cool art this is a good option. If you want a TV to watch, switch programming, turn up/down the sound DO NOT BUY THIS TV!!! While in concept the thin profile is great at a pragmatic level it is HORRIBLE. The latency because of the remote control box makes it nearly impossible to watch. At times it is impossible to adjust the volume, change the ...
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Response from Staples :
Hi there,
Thank you for sharing your experience with your Wireless One Connect. To ensure optimal performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
If you're experiencing freezing or lag in general response time, please also try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
February 16, 2026
jwschacher
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 11, 2026
Looks great above fireplace
Have enjoyed all the features that come with having a Frame TV
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jerry
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 10, 2026
Great future
it was amazing recommend to others the colors was amazing
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Moving on to LG
Reviewed at:
Samsung US
Posted Feb 8, 2026
Mediocre gaming performance
Stay far away from this TV if you ever want to play games online. Latency is terrible. I feel like I’ve downgraded to a 10-year-old TV in terms of performance. I just wish I had set up the TV earlier to test and return it. Adding to the disappointment, my 2023 55” Frame TV JUST failed. Moving on from the Frame lineup, and I have 8 of them, so that says a lot.
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Response from Staples :
Hi,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
February 9, 2026
Blaise
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 8, 2026
My favorite TV ever!
By far the best TV I have ever owned. We love it! The picture is amazing, the sound is so good that it doesn't need an additional sound system. The wireless connect system is awesome and the art just adds the cherry on top. The matte feature on art looks incredible.
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Taylor
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 7, 2026
Wow
We absolutely love it. Easy to setup and we get alot of complements.
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Gmoney
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 7, 2026
Good communication
get TV was very nice I loved it thank you. I will be purchasing again
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Aaron
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 5, 2026
Beat TV ever
I love the look of my TV. The matte finish on screen really looks exceptional. I waited a long time to purchase this and now that the box doesn’t need to be placed in the wall it made this purchase a no brainer. Now that I own it I am considering a second one. The art looks bright without looking fake. The texture of the paintings really look realistic. It works well in...
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Lei18
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 5, 2026
Samsung TV Frame 65 inch
I've had this TV for about 6 months and I love everything about it. I love watching shows on it. I love customizing the art work. It's the center of my apartment. No really complaints overall. The teak wood watch the overall aesthetic.
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arkimedes38
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 5, 2026
DFW - Review
Aesthetics - This look of this display is one that fits a display that is purposeful and not just a Box on a wall. Best in class
Glare - the anti-glare technology fits the looks we were going for. Meant to look like a functional piece of art.
Brightness - adequate for most uses.
Texture - unique to the display and as a luxury look.
Installation - this is not a...
Glare - the anti-glare technology fits the looks we were going for. Meant to look like a functional piece of art.
Brightness - adequate for most uses.
Texture - unique to the display and as a luxury look.
Installation - this is not a...
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hershelsson
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 5, 2026
It was a great upgrade,
When our Sony TV went out it was an easy decision to buy Samsung. The issue was which one. We opted for the Frame Pro and after we mounted it to the wall… it confirmed our decision was perfect. Great picture, minimal glare. Good audio… this marked all the boxes for us.
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gd1701
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Feb 5, 2026
Awesome TV, goes perfectly in décor
This Tv is absolutely what we needed. It is beautiful, is flat against the wall. Picture quality is geat. andteart feature is perfect. You do ned the subscription to enjoy it the most, and the yearly price is reasonable. No glare is perfect. and the wireless box to connect is hidden in a cabinet without problems communicating to the TV. Would buy again in an instant.
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Moose
Reviewed at:
Samsung US
Posted Jan 20, 2026
Beautiful TV, but there are some conectivity issue
The Samsung Frame TV lives up to its name—it's absolutely beautiful. When it's off, it looks like a piece of art on the wall, and the picture quality when it's on is excellent. The design alone makes it a standout in any living room.
However, there are some significant drawbacks that potential buyers should know about. The biggest issue for me has been connectivity, par...
However, there are some significant drawbacks that potential buyers should know about. The biggest issue for me has been connectivity, par...
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Response from Staples :
Hi Moose,
Thank you for sharing your review. We’d be happy to help troubleshoot the Bose connectivity issue, but we’ll need a bit more information about your setup (such as input type and how everything is connected) to provide the most accurate assistance.
At your earliest convenience, please give us a call at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available by visiting the ‘Support’ link on our website.
~ Samsung Specialist
January 20, 2026
Bothofus
Reviewed at:
Samsung Canada
Posted Jan 19, 2026
Art mode is a ripoff on Pro version
While this TV has a good picture, and love the wireless connection and glare-free glass, I was disappointed to find out that the free art provided with the Pro version is much less than you get the ordinary Frame. I already had a smaller one of these, and the art mode (with free art) was a major reason for buying the new Pro. They are trying to make you pay extra for t...
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Davvet
Reviewed at:
Samsung Canada
Posted Jan 16, 2026
An issue.
The wireless connect box will not operate behind a closed cabinet door. The wooden cabinet door needs to be open for it to connect to the TV screen
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SatisfiedBuyer
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Great Features!
I bought this as a Christmas gift for myself -;) Love it!
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MIWAY
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
85" frame tv pro my experience
I bought the 85-inch Samsung Frame TV Pro based on a friend’s recommendation, and I’m very satisfied. It looks more like a framed piece of art on the wall than a TV, which really upgrades the room.
The 4K picture quality is incredibly sharp, and the sound is better than expected even without extra speakers. I also love the Art Mode, matte screen with low glare, and the ...
The 4K picture quality is incredibly sharp, and the sound is better than expected even without extra speakers. I also love the Art Mode, matte screen with low glare, and the ...
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HTMMIKE
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Great Quality
Best TV I ever owned.Great picture Quality and impressed with posting pictures
Michael R Cormier
Michael R Cormier
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Last TV
Reviewed at:
Samsung Canada
Posted Dec 31, 2025
Great TV
Great picture and sound without extras. Intuitively easy to work!
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