Customer Reviews for Samsung NeoQLED QN90F Series 85" Smart 4K Ultra AI Enabled TV (QN85QN90FAFXZA)
Item # : IM1SG8838
Model # : QN85QN90FAFXZA
- Built for indoor use with a massive 85-inch glare-free display.
- Displays brilliant 4K Ultra HD visuals on a smart Neo QLED platform.
Price is $3,083.99
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493 reviews
Most helpful positive review
Posted Mar 11, 2026
Great features
I bought this tv about a month ago. I really like Samsung as my old 50inch is still going strong after 18 years. I decided it was time for a new upgrade and am glad I did
VS
Most helpful critical review
Posted Mar 8, 2026
Huge disappointment
You changed and made the user interface harder to use for people like my mother - i bought based on the belief the same brand would be a simple change. It is impossible to tune the tv - as your decoders take control. Your store is very limited. Your multiview was sold as picture in picture but it is not. I wish I had bought something else.
Krookx7
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 13, 2026
Nice features
Vibrancy is beautiful. Picture is clear and colorfull
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ChickRiver
Reviewed at:
Samsung Canada
Posted Mar 11, 2026
Great features
I bought this tv about a month ago. I really like Samsung as my old 50inch is still going strong after 18 years. I decided it was time for a new upgrade and am glad I did
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missmalls
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 11, 2026
Great T.V.!!!
There is nothing wrong with our beautiful T.V.
We love it and it us the best investment we've ever made!!!
We love it and it us the best investment we've ever made!!!
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Winforeva
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 9, 2026
I have a beautiful Samsung mounted on my wall
I have a beautiful Samsung TV mounted on my wall I sync my Samsung phones to and watch videos and pictures with my family
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Jsps
Reviewed at:
Samsung Canada
Posted Mar 8, 2026
Huge disappointment
You changed and made the user interface harder to use for people like my mother - i bought based on the belief the same brand would be a simple change. It is impossible to tune the tv - as your decoders take control. Your store is very limited. Your multiview was sold as picture in picture but it is not. I wish I had bought something else.
0up votes 0
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Oneredeemer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 8, 2026
This TV pops!
I am very impressed with this TV. From gaming to movies, the features to create an incredible picture is outstanding. And the antiglare is very impressive. Also I love the screen info when the TV is off.
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Randers
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 7, 2026
Great Picture!
The Picture is the best out of all the Samsung TV's I've owned.
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forvm2vm2
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 6, 2026
Could be better
Unnecessary and useless AI. The Game mode does not allow the picture to be adjusted to my taste. The large banner that appears at the top of the screen is also unnecessary.
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Response from Staples :
forvm2vm2,
Thank you for your review. If there are any settings adjustments we can assist with, please don't hesitate to reach Samsung Support at 1‑800‑SAMSUNG (8AM–12AM EST, 7 days a week), or connect with a LiveChat agent through the Support link on our site.
~ Samsung Specialist
March 6, 2026
ASAP CJ
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 6, 2026
Breathtaking picture quality
The Neo QLED panel delivers stunning 4K visuals with incredibly bright highlights and deep, rich blacks. Whether I’m watching movies at night or sports in the daytime, the contrast is jaw‑dropping — bright stadium lights shine while shadows stay perfectly dark with no washed‑out look. The color accuracy straight out of the box is impressive, and with Vision AI optimizin...
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Parmeet
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 6, 2026
Amazing TV
Fantastic t v and awesome quality! Definitely worth a purchase, and it's a good price.
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Steeve
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Great product nice view always love samsung produc
Great picture nice pixel I always have samsung tv clarity resolution upscalinh
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Movie guy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Wonderful!
The only issue I’ve found is a cloudiness on faces in dark scenes of moves or tv programs.
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Ljco
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Great Picture
An absolutely superb picture. I can't say enough good things about this unit.
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Miss my Sony
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Very bright tv, very cluttered home page/ui
Very, Very Bright! Home screen way too busy! Nice picture.
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Response from Staples :
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
March 5, 2026
Calvin
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Samsung TV
pretty well satisfied with product so far. At power on, wish it would default to last channel watched vs samsung tv.
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Nyeta
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Great Features
Beautiful resolution sharp pictures great contrast many controls mainly use WIFi on one . Pictures is bright. I have bought 3 Samsung TV’s. Can’t go wrong.
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Van007
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Fantastic TV
Man, this TV is awesome! The colors pop, the sound hits just right, and it legit makes every show feel way more fun. I’m seriously impressed!
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cpframe
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 5, 2026
Way too bust opening page
I HATE the opening screen after you turn the TV on. There are at least 100 icons that you cannot move or delete.
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Response from Staples :
cpframe,
Thanks for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
March 5, 2026
Tv lover
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 4, 2026
Awesome features
It's an amazing TV, I quality is unsurpassed. It is like I'm sitting in front on a movie screen but in my home! Simply awesome!
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Kdub
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 3, 2026
Good pixel
I love the color and sound I love everything about Samsung products that's what I own I got Samsung phone Samsung tablet Samsung everything
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