Customer Reviews for Samsung NeoQLED QN900F Series 65" Smart 8K Ultra AI Enabled TV (QN85QN900FFXZA)
Samsung NeoQLED QN900F Series 65" Smart 8K Ultra AI Enabled TV (QN85QN900FFXZA) is New at Staples
Item # : IM1SG8846
Model # : QN65QN990FFXZA
- Indoor use with a sleek 65-inch glare-free display.
- Ultra-sharp 8K visuals on a smart Neo QLED platform.
Price is $5,299.99
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Over 30
340 reviews
Most helpful positive review
Posted Jan 10, 2026
Great!!
everything is amazing about this tv. Al works perfect
VS
Most helpful critical review
Posted Nov 6, 2025
NOT WORTH THE PRICE!
The main issue, as many users and reviewers have noted, centers on motion handling. Despite having a 120Hz refresh rate panel and features like "AI Motion Enhancer Pro," the TV suffers from a "decent" at best response time with noticeable blur behind fast-moving objects.
For sports enthusiasts, this is a major drawback. Fast action, like a football being thrown or a soc...
For sports enthusiasts, this is a major drawback. Fast action, like a football being thrown or a soc...
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AngSam
Reviewed at:
Samsung US
Posted Jan 22, 2026
Lacks usability and picture quality!
Picture quality is not as good as I hoped. We expected for this price for it to be better than it is. Also the extra boxes and parts are a problem. I don't like the setup and the picture is not made better because of the extra hardware. We needed a better in home install they didn't know how to set up the TV or even what it needed to work. We are very disappointed in th...
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Response from Staples :
AngSam,
We appreciate your input on the picture quality of Samsung’s QN990F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
January 22, 2026
Keicy
Reviewed at:
Samsung US
Posted Jan 10, 2026
Great!!
everything is amazing about this tv. Al works perfect
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Will1216
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 31, 2025
Awesome product
This product has amazing picture and sound. I can literally imagine that I'm in the movie, it's real life imagining is out of this world. I can feel the picture on my face and I'm in the back drop physically. I would never own another product after experiencing this in person!!
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Queenbee81
Reviewed at:
Samsung Canada
Posted Dec 30, 2025
Overall great TV
Bought a year ago, great TV, had sound issues but looks like update fixed it.
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FootballGuy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 30, 2025
Amazing TV
Imagine having a long stressful Monday, coming home to be greeted by a bright and big TV getting ready to watch MNF. It's a great stress reliever.
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LyrixMoon
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 29, 2025
I Call this TV the Mesmerizer Hypnotize 2.0
When this TV is on no one bothers me. Best investment thus far. Now to Techie, on you guys. This limited native 8k content AI powered 4K brings the best picture. 10/10 I definitely recommend. This is the true version of "you get what you pay for". Im talking with or without glasses this picture is clear as the looking glass. The top two features as a customer are and I'...
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 29, 2025
This is beyond words its amazing quality
It's realistic amazing quality soud and image the whole TV is amazing
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matthew
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 27, 2025
absolutely stunning picture
i cant believe how great it looks. ive never seen anything like it, im stunned
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Steven
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 26, 2025
Amazing TV
The picture quality on this QN990F is absolutely stunning. Even with limited native 8K content, the AI-powered upscaling makes my existing 4K movies and games look noticeably sharper and more "real". I especially love the Wireless One Connect Box—it makes the setup look so much cleaner without wires dangling from the TV.
​The only reason I'm giving it 4 stars instead of...
​The only reason I'm giving it 4 stars instead of...
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Memike
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 24, 2025
It is more real than real life
What an amazing TV to be quite honest
Pretty much as every feature you want, I could spend hours looking through the settings, personalizing this, making it just write for me and to be honest, my wife wears glasses. I have 2020 vision, but she's always struggled with TV subtitles. And what's going on on the screen? But the picture is so crisp. I haven't heard her compla...
Pretty much as every feature you want, I could spend hours looking through the settings, personalizing this, making it just write for me and to be honest, my wife wears glasses. I have 2020 vision, but she's always struggled with TV subtitles. And what's going on on the screen? But the picture is so crisp. I haven't heard her compla...
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Lovethis
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 23, 2025
Best sound and picture
So clear and easy to use. Beautiful sound when hooked up to speakers. Love it!
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NOLANRYAN0181
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 22, 2025
Great picture and Quality!
Another Great Samsung TV! A bit more expensive than id have liked. But overall fantastic!
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Kronktrelgare
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 21, 2025
I love the design of this tv very beautiful design
I want to say this tv is absolutely amazing and just very beautiful to look at
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Bigpopparon
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 21, 2025
Picture and sound quality
TV picture is very crisp and clear. Sound is clear
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DoraBella
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 20, 2025
This product is super cool
I have now a home theater. The picture very vivid. My visitors impressed and how nice and big the monitor. Samsung is really not the best but one of the best appliances to buy.
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Lovetoshop
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 20, 2025
This product has great features and price.
Love to shop and spend money on my TV, tablet, and phone.
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AwsomeTv26
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 20, 2025
BETTER PERFORMANCE OF TV THAN EXPECTED.
I had purchased a 65 inch a few years ago and was so pleased with the picture quality. When I looking into replacing the 65 inch which I moved to upstairs in place of old plasma TV. Once the 75 inch 8K/4K was installed and set up, I was so impressed with the picture quality I wasn't expecting that kind of performance. I am so pleased and very happy with the Samsung 75 ...
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Bobbybakerawsome
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 20, 2025
Absolutely gorgeous picture
Absolutely awesome product would recommend to everybody
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Steven
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 18, 2025
Grate tv and graphic and game graphic
Grate tv and graphic and game graphic and need money
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Plasticmouse83
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Dec 18, 2025
Absolutely amazeballs
AMAZEBALLS NUFF SAID I can't say enough about it at all
Its just that slick
Its just that slick
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