Customer Reviews for Samsung S95F Series OLED 83" Smart 4K Ultra AI Enabled TV (QN83S95FAEXZA)

Thank you for your recommendation! We’re so glad to hear the picture and audio quality, along with the easy setup, have been a great fit for your space. Enjoy your viewing experience!

Craigmwg, Thank you for sharing your thoughts on the picture and sound quality of your Samsung S95F TV. To help enhance both, we recommend enabling AI Mode, which uses intelligent analysis to adjust your settings in real time for a more personalized experience. To enable or customize AI Mode: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode Here’s a breakdown of available options: Adaptive Picture • AI Optimized: Automatically adjusts brightness and picture quality based on content and ambient light. • EyeComfort: Adapts screen brightness and tone using local sunrise/sunset data and lighting in the room. • AI Customization: Learns your preferences for different types of content (e.g., movies, sports) and applies your preferred settings. EyeComfort Mode Settings: Manually adjust duration, start/end times, and intensity of EyeComfort Mode. AI Customization > Detail Settings: Set specific Brightness, Contrast, Color, and Color Tone levels for each content type. (Note: Only available when AI Customization is enabled.) Adaptive Sound Settings • Active Voice Amplifier: Boosts dialogue when ambient noise increases. • Adaptive Sound: Optimizes sound based on your space and the type of content. • Adaptive Volume: Adjusts volume based on time of day and usage habits. If you’d like additional help fine-tuning your picture or sound, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist

Thank you for your kind feedback! We’re delighted to hear that you’re enjoying your TV and are satisfied with your purchase. It’s great that the picture quality is meeting your expectations—wishing you many enjoyable viewing moments ahead.

Jeremy, Thanks for sharing your experience having your TV serviced. We hope the issue has been fully resolved. Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams. If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach us via LiveChat by visiting the ‘Support’ link on our website. ~ Samsung Specialist

Sanj, We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S95F TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use. • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice. If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist