Customer Reviews for Samsung U8000F Series 50" Crystal UHD 4K Smart TV (UN50U8000FFXZA)

Donald, We appreciate your feedback on the picture quality of Samsung’s U8000FB TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~ Samsung Specialist

Zeusman, Thank you for sharing your feedback. You can access the full e-Manual on Samsung’s website by going to Support > Manual & Software > TVs & Home Theater, then selecting your U8000FB TV model. The User Guide is also built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, the TV announces the name and function of each menu item as you scroll, without making changes. This is helpful for users who are visually impaired or new to Smart TV menus. Enable it at: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen, and exit by pressing the Return key twice. For additional help, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website. ~ Samsung Specialist

GRMR, It’s unfortunate to hear about your experience with Samsung’s U7900F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/ We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Specialist