Customer Reviews for Samsung The Frame Pro 85” Smart 4K UHD AI Enabled TV (QN85LS03FWFXZA)
Item # : IM1SG8895
Model # : QN85LS03FWFXZA
- With its expansive 85" screen, this TV is designed to transform large spaces into cinematic or gallery-like environments - perfect for both entertainment and interior design
- A premium Neo QLED Smart TV that blends cutting-edge display technology with artistic elegance, powered by Samsung Vision AI for a personalized viewing experience
Price is $3,999.99
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239 reviews
Most helpful positive review
Posted Mar 24, 2026
Great for families
Very clear picture, works amazing. Never had any problems with it
VS
Most helpful critical review
Posted Mar 29, 2026
Warning : wireless one connect .
wireless one connect makes tick-sound when HDMI earc is connected, even Bluetooth connection is used for audio out. I never recommend this.
Inki
Reviewed at:
Samsung US
Posted Mar 29, 2026
Warning : wireless one connect .
wireless one connect makes tick-sound when HDMI earc is connected, even Bluetooth connection is used for audio out. I never recommend this.
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Response from Staples :
Inki,
We appreciate you taking the time to let us know about your experience with your Frame Pro TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
March 30, 2026
Lionlvr
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 24, 2026
Great for families
Very clear picture, works amazing. Never had any problems with it
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Spanks2
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 23, 2026
Amazing picture
It clear looks like I'm looking at the window you just get stuck.
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Like it
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 23, 2026
Easy to use
to practice here no problem easy to use remote control here's your friendly big screen fun for family no gear frightening
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Yanky
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 23, 2026
Looks great
Perfect its literally amazing and I love it wow just perfect
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Webrobby
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 23, 2026
2025 Models have speedy processors
so I've owned several models of this television and I will say that my experience with the 2025 model and then adding the additional bezels to the side of it has just been a great decision. olthis years processor's are fast it's responsive the ai features are actually pretty useful and it looks amazing I have no complaints all I get are compliments.
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JimmyG
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 23, 2026
Super fast UI
Fast UI! I dont even use my roku anymore because the apps on this TV launch so much faster....love it!
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Rkso
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 23, 2026
Super thin
I personally love the way the Frame TV looks. I purchased the white bezel and attached it with magnets, which is very easy to install. I wanted to get another color bezel, color, sand, or gold, but it was not available, out of stock. The versatility of this TV makes it very easy to decorate around. It’s there but not there, and I believe it’s compatible with the Sonos s...
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PJMartin919
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 23, 2026
Beautiful TV with a Beautiful Picture
We have always loved the look of the Frame that it hangs flat to the wall and that we can choose a frame to match the aesthetics of our home. The 2025 version also has an amazing picture. The wireless feature allows you to place it anywhere without having distracting wires dangling from the TV. We absolutely love our purchase.
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TBoone
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 22, 2026
Great TV!
The brightness is perfect for my room. There hasn't been a glare. Loving the aesthetics!
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KimlovesSamsung
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 20, 2026
Great features and aesthetics!
This TV is amazing! I'm learning new features on it every single day! The portrait gallery is amazing!!
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Jbrad
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 20, 2026
The art features are wonderful
This tv and the art have transformed our living room. We have bought the second one and are planning on a third. Highly recommended!
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Tayo Kings
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 20, 2026
Art Alive (copyrighted)
My Samsung Frame Pro is the real deal. It feels like it was meant to be. It added a great vibe to my living room
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Kiki
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 16, 2026
Great product
My whole family loves it amazing purchase would buy again
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US sport lover
Reviewed at:
Samsung New Zealand
Posted Mar 13, 2026
Auto dim and anti glare amazing
We watch a bit of day time sport and used to have quite bad reflections from window. Now when watching its crystal clear and colour is fantastic. The AI auto brightness control is fantastic. As the sun sets, the TV dims automatically with ambient light.
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TV Junkie
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 9, 2026
Poor picture
The product, 85” frame TV has not worked properly since I got it. Freezing and buffering issues. I have another Samsung TV that works great.
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Response from Staples :
Hi,
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
March 9, 2026
Like really
Reviewed at:
Samsung US
Posted Mar 9, 2026
Caching issue
After a previous session, when trying to switch to a new user on certain TV apps, the app freezes and must be reinstalled. This is a caching issue. Fix This.
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Response from Staples :
Hi,
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
March 9, 2026
Farah
Reviewed at:
Samsung Canada
Posted Mar 7, 2026
Beautiful picture! So happy with this purchase, it looks perfect.
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Heliowei888
Reviewed at:
Samsung Canada
Posted Mar 6, 2026
Great overall!!!!
Great tv for our purpose. We wanted an art TV that could deliver a reasonable quality on family video games and tv streaming. The downside are that once in a blue moon, the receiver will lose connection with the tv and you have to set up again. The other issue was that you have an art subscription in order to have the tv displaying art while in off mode. The sound i...
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Stinkbug00
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Mar 6, 2026
Looks fantastic!!
I love the TV it's so cool in the pictures look so great this is my favorite TV I've ever had
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