Customer Reviews for Bose QuietComfort Ultra Wireless Active Noise Canceling Earbuds, 2nd Gen, Bluetooth, Black (896637-0010)
Bose QuietComfort Ultra Wireless Active Noise Canceling Earbuds, 2nd Gen, Bluetooth, Black (896637-0010) is New at Staples
Item # : IM1SN5369
Model # : 896637-0010
- Engineered for immersive wireless listening, these earbuds deliver personalized sound using Bose’s CustomTune technology.
- Built with a fully wireless design, they support multipoint pairing for smooth switching between devices.
Price is $299.00
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Over 30
220 reviews
Most helpful positive review
Posted Dec 23, 2025
Amazing sound!
Wow my old Bose QuietComfort earbuds started flaking out, so I bought these as replacement. WOW these are even more amazing than my old ones. The sound is incredible. I love them!! Oh and more comfortable, too. Only complaint is I am not used to the controls yet.
VS
Most helpful critical review
Posted Dec 3, 2025
Not Working
I bought these two months ago and I can't hear anything.
Leah
Reviewed at:
bose.com
Posted Dec 23, 2025
Amazing sound!
Wow my old Bose QuietComfort earbuds started flaking out, so I bought these as replacement. WOW these are even more amazing than my old ones. The sound is incredible. I love them!! Oh and more comfortable, too. Only complaint is I am not used to the controls yet.
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Gigi
Reviewed at:
bose.com
Posted Dec 21, 2025
Cutest color
Purchase on Dec 4.Bose QuietComfort Ultra Earbuds (2nd Gen)
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TR
Reviewed at:
bose.com
Posted Dec 20, 2025
Great sound, poor ergonomics
The sound quality in these are really amazing, but no matter what I do they will NOT stay in my ear. The old ones, that they don't sell anymore, stayed in great. Hopefully future generations will be better. But they are comfortable. I always have one in while I'm at work.
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Terry
Reviewed at:
bose.com
Posted Dec 19, 2025
Best earbuds I've ever experienced
Best earbuds I've ever experienced. If your looking for the best noise cancelation, get these. Sound is the best you can find. Very happy with mine
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fred
Reviewed at:
bose.com
Posted Dec 17, 2025
great product love colour
Really happy with new colour had the same before2years ago so upgraded to new colour
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rvande01
Reviewed at:
bose.com
Posted Dec 17, 2025
A Meaningful Upgrade
I’ve been extremely impressed with the Bose QuietComfort Ultra Earbuds (2nd Gen). The noise cancellation is outstanding, even by Bose’s already high standards—it effectively blocks out ambient noise in a way that makes travel, commuting, and focused listening genuinely immersive and calm.
Compared to the first generation, the improvements in Immersive Audio are noticea...
Compared to the first generation, the improvements in Immersive Audio are noticea...
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Paular
Reviewed at:
bose.com
Posted Dec 16, 2025
Great ear buds
I am very happy with the performance of these ear buds. The fit is comfortable. The range is excellent. I do not have to keep my phone near me when walking the track at the gym. Even in the elevator I still receive reception while not carrying my phone.
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Rumslash
Reviewed at:
bose.com
Posted Dec 16, 2025
Very Good, Not Yet Perfect
Superior noise cancellation and sound quality. Battery life is just adequate -- only ca. 4 hours when in immersive audio mode. Other brands offer appreciably longer battery life. The charging case is also on the large side.
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Boss headphones
Reviewed at:
bose.com
Posted Dec 16, 2025
It’s ok
It’s ok I expect it better than what it is they fall out my ears when I bend down
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Buck
Reviewed at:
bose.com
Posted Dec 15, 2025
Mr Alex Taylor
I bought these and after 2 days one ear bud would charge to 100% and the other to 60% tried through Bose to rectify this but nothing changed so returned them and will use my Bose Quite Comfort Earbuds II was disappointed but these things happen
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Response from Staples :
Hi there, thank you for sharing your feedback. The Bose QuietComfort Ultra Earbuds (2nd Gen) have a battery life of up to 6 hours. To charge them, align the charging contacts on the left earbud with the charging pins on the left side of the charging case. Before charging, please ensure the earbuds are at room temperature. If you still need help, here’s a helpful guide you can use: https://bose.life/4pHfPLI
Jelyn - Customer Support
Bose, December 15, 2025
Joe
Reviewed at:
bose.com
Posted Dec 15, 2025
Great features
Great product,Great Sound,Great Color,Amazing earbuds
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BC209
Reviewed at:
bose.com
Posted Dec 14, 2025
Great Improvement!
Recently purchased these earbuds as an upgrade to my 5 year old earbuds. Immediately noticed a significant improvement with the great Bose sound! Very comfortable in ear for extended period of time.
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Sunny
Reviewed at:
bose.com
Posted Dec 14, 2025
Outstanding
Sound quality is phenomenal , noise cancellation is great as well
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ws12
Reviewed at:
bose.com
Posted Dec 13, 2025
Even better than the QC Ultra earbuds 1st Gen's.
I purchased the QC Ultra earbuds (2nd generation) as an upgrade to my generation 1's). Although my gen 1's continue to be great, the 2nd generation's are even better. They are really fantastic!
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Carlosunda
Reviewed at:
bose.com
Posted Dec 13, 2025
Great features vs price.
Pretty good noise cancelation and great sound. Battery is also pretty good.
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Wobbly bob
Reviewed at:
bose.com
Posted Dec 11, 2025
Wow
These quiet comfort ultra ear buds are amazing. You won’t be disappointed
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Jski1909
Reviewed at:
bose.com
Posted Dec 11, 2025
High Quality
Great sound quality and superb noise cancelling! Perfect.
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Plekme
Reviewed at:
bose.com
Posted Dec 10, 2025
Great fit and amazing sound experience
I bought this about 2 weeks ago and so far it's been amazing! Snug fit and sounds amazing! Bit worried about the case hinge so just need to be careful but otherwise so happy with the buds!
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Misophonia
Reviewed at:
bose.com
Posted Dec 9, 2025
Highly recommend
I have misophonia and couldn’t find earbuds that truly blocked noise in airports, crowded areas, etc. The Ultra earbuds work wonders. I’m thrilled with my purchase. Only negative was the color white smoke. They appeared white on the website so I was disappointed in receiving gray ones
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Rob
Reviewed at:
bose.com
Posted Dec 9, 2025
Absolutely love these ,
Absolutely love these , so so much better than my old qc2 , if ur thinking about an upgrade , what u waiting for 🤣🤣🤣
They really are that good , top marks Bose 👏🏻👏🏻
They really are that good , top marks Bose 👏🏻👏🏻
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