Customer Reviews for Bose QuietComfort Ultra Wireless Active Noise Canceling Earbuds, 2nd Gen, Bluetooth, Black (896637-0010)
Bose QuietComfort Ultra Wireless Active Noise Canceling Earbuds, 2nd Gen, Bluetooth, Black (896637-0010) is New at Staples
Item # : IM1SN5369
Model # : 896637-0010
- Engineered for immersive wireless listening, these earbuds deliver personalized sound using Bose’s CustomTune technology.
- Built with a fully wireless design, they support multipoint pairing for smooth switching between devices.
Price is $299.00
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Over 30
168 reviews
Most helpful positive review
Posted Nov 23, 2025
Nice design
Great sound and noise cancelling earbuds.
Tight and comfortable fitting
Tight and comfortable fitting
VS
Most helpful critical review
Posted Nov 6, 2025
Je ne peux pas l'évaluer le coli est pris dans un entrepôt de Lachine depuis le 24 octobre
Igo
Reviewed at:
bose.com
Posted Nov 23, 2025
Nice design
Great sound and noise cancelling earbuds.
Tight and comfortable fitting
Tight and comfortable fitting
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doug69b
Reviewed at:
bose.com
Posted Nov 21, 2025
first pair ear buds
Got bose ear buds over a month ago. This first time owning pair earbuds. I believe for first pair you want to buy the best. After all the reading and watching youtube on reviews of the Ear buds. I picked these. I like the bose products. Never let me down on quality.
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Bloom
Reviewed at:
bose.com
Posted Nov 21, 2025
Love
I've always wanted Bose speakers. But now, living in a senior apartment, I can't crank out my music. So I spoiled myself with Bose earbuds. You've made this ol' gal a happy woman! The free silicone case hangs on my purse so I'm always ready.
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Brand
Reviewed at:
bose.com
Posted Nov 19, 2025
Simple perfection.
I got them one week ago. The sound is just perfect , you will never regret buying them 👌
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Ng
Reviewed at:
bose.com
Posted Nov 18, 2025
3rd pair
Use them everyday. Not happy with length of charge and hard to get them in the right spot in the case to charge. Takes alot longer to charge then the last 2 pairs of BOSE buds I have had. Sound quality is still great.
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Response from Staples :
Hi Ng, thank you for sharing your feedback! We’re glad to hear you’re enjoying the sound quality of your QuietComfort Earbuds II. We’re sorry to hear about the charging concerns and the difficulty placing them in the case. Your experience matters to us, and we’ll make sure to share this with our product team.
We have quick guide that will resolve the issue, please check it out: https://bose.life/4iaku5H
Daisy - Customer Support
Bose, November 20, 2025
Trip
Reviewed at:
bose.com
Posted Nov 16, 2025
Great sounds …—————————————————————11111111111111111111111111111112 o my
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Gamecocklife93
Reviewed at:
bose.com
Posted Nov 14, 2025
Violet Quietcomfort Gen Earbuds
I've had the gen 2 earbuds for a week. Honestly, I can't tell the diffrence between the first version of the quiet comfort ultra earbuds. I listened non stop for 4 hours, then they died. So, they didn't live up to the advertised listening time. I love the purple color. My only complain would be about the listening time.
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Big C
Reviewed at:
bose.com
Posted Nov 14, 2025
Love these earbuds
I bought these earbuds 2 weeks ago. I must say, I am very impressed with their sound quality, ease of setup on my I-phone. I love the Bose app as well, where I am able to further customize my sound experience. These earbuds have the best noise cancellation out of any other earbuds I have ever owned. I have always purchased apple air pods in the past, but I am really...
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M
Reviewed at:
bose.com
Posted Nov 13, 2025
It’s always something
Used these 2 times. Second use they developed a bad crackling and popping noise.
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Response from Staples :
Hi there, thank you for reaching out and sharing your experience. I’m sorry to hear your QuietComfort Ultra Earbuds 2nd gen developed crackling and popping noises after just two uses, that’s definitely not typical.
Please check out this guide, which can help resolve the issue:
https://bose.life/3K2HIhF
Daisy - Customer Support
Bose, November 14, 2025
Keith Mason
Reviewed at:
bose.com
Posted Nov 13, 2025
Outstanding
A little expensive but the performance and noise cancelling on this product is second to none - forget apple / B&O this is what you need - reviews suggest no motion capability but a hats incorrect on my HiFi review ⭐️⭐️⭐️⭐️⭐️
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Mymusicbuds
Reviewed at:
bose.com
Posted Nov 12, 2025
Great ear buds with very clear sound and noise cancelling. Very useful while at work or workouts.
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Adam
Reviewed at:
bose.com
Posted Nov 12, 2025
The best of the best.
I purchased the earbuds a couple of weeks ago I had a pair prior and the performance was great especially when working outdoors. I love the control that removes any sound interference from your surroundings. If you want the best you got to go with BOSE. Unfortunately they went on sale about a week after my purchase so I just missed out on savings.
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BGPowell
Reviewed at:
bose.com
Posted Nov 12, 2025
Great features
I bought these for my husband's birthday last month and he loves them.
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Harveybe
Reviewed at:
bose.com
Posted Nov 12, 2025
Best noise canceling ever
Best noise canceling earbuds i have ever had before I had samsung galaxy pro 3's and I could all the noise in the gym now with these when the noise canceling is on i cant hear a bit of noise and I dont play my music very loud either cause I dont want to hurt my hearing.
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Edo
Reviewed at:
bose.com
Posted Nov 11, 2025
Great
Bought this a few weeks ago, so far so good. Everything is exceptional as regards to performance .Battery is fair, Noise canceling is amazing. The buds fit perfectly well and don't get loose, plus they don't feel heavy in the ears.
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Kitkat
Reviewed at:
bose.com
Posted Nov 6, 2025
Je ne peux pas l'évaluer le coli est pris dans un entrepôt de Lachine depuis le 24 octobre
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Response from Staples :
Hi there! We're sorry to hear your order still hasn't arrived. To help you further, please reach out to our customer support team through this website: https://bose.life/contactus They’ll be able to check your order status and provide more detailed information.
Sophie - Customer Support
Bose, November 6, 2025
SMITH158
Reviewed at:
bose.com
Posted Nov 5, 2025
Music & N.C. GREAT / Phone calls NOT SO MUCH
I've had my 2nd Gen Earbuds now for about 2 weeks. I must say that the sound quality listening to music is phenomenal and the included EQ in the app to taylor the sound to my liking is the bomb. What I don't like it the poor phone call quality sound. There is a significant delay and a pause of no sound when speaking to someone on the phone. You've all experienced th...
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Furmom24
Reviewed at:
bose.com
Posted Nov 4, 2025
Great features
Wonderful sound and comfortably with all the cushions comes with it.
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Gk
Reviewed at:
bose.com
Posted Nov 3, 2025
Best Headphones
I have 3 of them. Best headphones for me. Great buy
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Andy
Reviewed at:
bose.com
Posted Nov 3, 2025
Great Features
Amazing sound quality and noise isolation. 👌 Highly recommend!
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