Customer Reviews for Bose QuietComfort Ultra 2nd Gen Wireless Noise Cancelling Over-Ear Headphones, Bluetooth, Black (890101-0100)
Item # : IM1VJ4639
Model # : 890101-0100
- Over-ear headphones designed for immersive listening, travel, work, and entertainment
- Ideal for users seeking premium noise cancellation and spatial audio performance
Price is $449.00
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236 reviews
Most helpful positive review
Posted Mar 5, 2026
Amazing headphones
Great headphones! Definitely an improvement from the qc45.
VS
Most helpful critical review
Posted Jan 20, 2026
Great sound and noise cancellation. NO MUTE BUTTON
Great sound. Great noise cancellation. NO MUTE BUTTON FOR TEAMS CALLS!?!?!?!? Why have a wireless headset if I cant leave my computer? You have to fix this Bose!!! Otherwise you will have moved backwards with your latest generation of headphones.... very disappointed.
DTran
Reviewed at:
bose.com
Posted Mar 5, 2026
Amazing headphones
Great headphones! Definitely an improvement from the qc45.
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Disappointed
Reviewed at:
bose.com
Posted Mar 5, 2026
Extremely Disappointed
I loved my old Bose headphones purchased in 2022, my kid needed headphones so I gave those to him and purchased the upgraded version solely for the noise cancellation, but the noise cancellation is horrible! I tried them at the gym first on “quiet mode” and then “workout mode,” but neither one worked. I could hear the gym music playing in the background while I had my m...
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Response from Staples :
Hi there, thank you for sharing your experience with your new Bose QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you enjoyed your previous Bose headphones, and we understand how important effective noise cancellation is, especially in environments like the gym. We’re sorry to hear that the noise cancellation hasn’t met your expectations. The QuietComfort Ultra Headphones feature adjustable noise cancellation modes (such as Quiet and Aware), but the effectiveness can vary depending on the environment and type of background noise.
The good news is that you can customize the noise cancellation levels through the Bose app to better suit your preferences. If you’re experiencing issues, here’s a helpful link with step‑by‑step guidance: https://bose.life/4srF4mi
We truly appreciate your feedback, and we’ll make sure it’s shared with our product team as we continue to improve the listening experience.
Jelyn - Customer Support
March 5, 2026
Reggie
Reviewed at:
bose.com
Posted Mar 5, 2026
Replacing my aging Bose SoundLink around ears
Bought the Bose QuietComfort Ultra 2 to replace my aging Bose SoundLink around ear wireless headphones and I couldn't be more happy with my purchase. The noise canceling is fantastic and the sound is very good to my ears. I don't regret shelling money on these headphones.
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pbru
Reviewed at:
bose.com
Posted Mar 4, 2026
Great sound
love the comfort and sound, after owning many earphones i found these to be great
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Iwalky
Reviewed at:
bose.com
Posted Mar 4, 2026
I bought this a few months ago and the experience so far has been great but there really somethings that need to be changed, sometimes the headphones make a squeaking sound you move your head even a little bit, also you cant turn off or change the audio feedback given by the headphones everytime you turn it off or on and a new device is connected and the bose app equali...
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JoeN
Reviewed at:
bose.com
Posted Mar 3, 2026
Amazing
Awesome sound and amazing quality. Bose products never disappoint and I wish I purchased these sooner. Extremely comfortable on the head and you can’t really notice that it’s on there
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Ro32sheep
Reviewed at:
bose.com
Posted Mar 3, 2026
VERY good EXCEPT…
I bought this 10 days ago or so and the immediate immersive audio is insane and the noise cancellation amazing the only thing I’ve found wrong is a slight ringing noise with the nc but I have them to someone and they couldn’t hear it anyways they are extremely comfortable and another problem could be sweating as I found only resting at home my ears still ended up a bit ...
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JoePL
Reviewed at:
bose.com
Posted Mar 3, 2026
Good, not great
The headphones are fine. I haven't used over the head headset like this in a long time, I am usually an earbuds person. But since I work remotely and I am on the phone and on Teams all day everyday, the earbuds started irritating my ears and I wanted to get something more comfortable for all day use. These are definitely more comfortable, and the battery life is pretty ...
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Hubo
Reviewed at:
bose.com
Posted Mar 3, 2026
Bose headphones
In compassion to my Sony headphone, I can see a slight difference in the sound. I also feel that the headphones looks greater better. I have a case for it and it can be used where I needed the most like airplane computer my bedroom TV and so far so I’m looking at it is being a great product so far.
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1JEM
Reviewed at:
bose.com
Posted Mar 3, 2026
Bose Second Gen Headphone
As I am riding the bus, and the bus rides over different obstacle in the road, the right speaker starts to making a thumping noise for every times it hit something. But this pair is better than the orginal.
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Mike707
Reviewed at:
bose.com
Posted Mar 2, 2026
Awesome sound, many modes, works well with spotify
I had worries that for whatever reason i wouldnt be satisfied of what arrived at the cost it is. Welp, it is worth every darn cent! Buy it! I now wait till the next time i can use it. Get spotify and get in the zone!!!
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Avid listener
Reviewed at:
bose.com
Posted Mar 2, 2026
Best Bose Headphones
Best headphones I ever owned. Quality materials, and overall a great product. So much better than NC-700 (my previous headphones).
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G wagon of headphones
Reviewed at:
bose.com
Posted Mar 2, 2026
Awesome sound with great battery life
I love the look and the sound of my gen2. I call these the grownup headphones for gym goers! I’ll never use a different than these. I went from beats, AirPod max and now this is the Gwagon to headphones. Do not sleep on these!
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honda
Reviewed at:
bose.com
Posted Mar 1, 2026
Comfortable and good sound but buggy
Very comfortable and good sound. But frequent problems with no sound after connecting. I tried restarting it many times, disconnecting it on the other device, and sometimes it works and sometimes it doesn’t.
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sponge
Reviewed at:
bose.com
Posted Feb 28, 2026
amazing build quality and the sound is amazing. the app is flawless as well. the noise cancelation is nothing like i’ve ever seen its so good
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MiniiGh0st
Reviewed at:
bose.com
Posted Feb 28, 2026
Love them!! ❤️ A gym bro/girlie necessity!
I absolutely love these headphones! ❤️❤️❤️ I got them for Christmas and they are actually want I wanted! They are so perfect for the gym since I can either lock in with the “Immersion” (or “Cinema”) mode or be a little more aware of my surroundings, without having to remove my headphones with the “Aware” mode! I love that there is a user friendly app to adjust the setti...
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Dan377
Reviewed at:
bose.com
Posted Feb 27, 2026
My Experience
I bought this product a few weeks ago and I’ve had a really great experience. It is really quiet and mutes most low frequency sounds. It kinda struggles quieting super loud noises but that’s to be expected for most headphones. As I’ve said really mutes all other noises. I like the foam, it’s soft and doesn’t burn immediately and really comfortable to use. I wish the top...
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lancephl
Reviewed at:
bose.com
Posted Feb 27, 2026
I bought this product a couple months ago, great audio quality but lacks in the volume department. if they were a little louder with more eq options they would be a perfect day to day selection for headphones
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KonaBob
Reviewed at:
bose.com
Posted Feb 26, 2026
Purple is the way to go
Great, sounding headphones just the way they are always been impressed with Bose. I have several pair.
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AB
Reviewed at:
bose.com
Posted Feb 19, 2026
Nice sound, not durable…
I purchased these headphones just over a year ago and was initially impressed by the sound. I didn’t end up using them that often as I found them to be hot and not breathable. After a year of light use (maybe a dozen times), the ear pads were wearing out and Bose refused to replace them. I continue to reach for my earbuds as they are more comfortable and durable.
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Response from Staples :
Hi, thank you for sharing your feedback. We’re truly sorry to hear about your experience with the Bose QuietComfort Ultra Headphones (2nd Gen). We understand how important comfort and durability are for the best listening experience.
We’re committed to providing you with the best possible support. To help further, we recommend reaching out to our team directly through this link: https://bose.life/contactus so they can explore alternative options for the ear pads of your Bose QuietComfort Ultra Headphones (2nd Gen).
Your feedback about the ear pads and overall comfort is very valuable to us, and we sincerely appreciate you taking the time to share it.
Rein - Customer Support
February 19, 2026