Customer Reviews for Bose QuietComfort Ultra 2nd Gen Wireless Noise Cancelling Over-Ear Headphones, Bluetooth, Black (890101-0100)
Item # : IM1VJ4639
Model # : 890101-0100
- Over-ear headphones designed for immersive listening, travel, work, and entertainment
- Ideal for users seeking premium noise cancellation and spatial audio performance
Price is $449.00
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279 reviews
Most helpful positive review
Posted Apr 3, 2026
Excellent product
I bought these a month for comfort during a long flight. Excellent comfort. Incredible sound and great noise cancellation
VS
Most helpful critical review
Posted Mar 20, 2026
Bc I literally just got them this week and they already won’t take a charge
CW1970
Reviewed at:
bose.com
Posted Apr 3, 2026
Excellent product
I bought these a month for comfort during a long flight. Excellent comfort. Incredible sound and great noise cancellation
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Roseee123
Reviewed at:
bose.com
Posted Apr 2, 2026
Best headphones I’ve purchased!
I’ve had these for a little over a month now, and I can say these are the best headphones I’ve owned so far. I love that they don’t become uncomfortable after hours of wear. Being able to customize the sound is the best feature, I have a feature for the gym, cleaning around the house, and for when I just want to relax and enjoy some good sound. Hands down a 10/10!
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Dard
Reviewed at:
bose.com
Posted Apr 1, 2026
Great headphones
Love everything about them, just wish they were a tad tighter on the head for workout purposes.
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gsideris91
Reviewed at:
bose.com
Posted Mar 31, 2026
Amazing build quality and sound
This was my birthday present, first time I have owned ANC headphones. Day and night with my AirPods.
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Ben
Reviewed at:
bose.com
Posted Mar 31, 2026
5 Stars
Overall happy with these headphones. Sound quality is good out of the box, they were easy to setup and connect to my devices (iPhone and Windows PC). Noise cancellation is great for everyday uses (e.g. at the office, coffee shop, home). I don’t fly often so not sure about how these fair on an airplane but my AirPods Pro 2 were passable for that, so this should be fine. ...
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Igzuor
Reviewed at:
bose.com
Posted Mar 30, 2026
Great when they actually connect
The headphones keep disconnecting from computer, set up process is super annoying, means disconnecting from the app, pairing again, then rebooting everything and then maybe they connect back to the computer, happens once a week at least
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Response from Staples :
Hi Igzuor, thanks for sharing your experience. We’re sorry to hear about the connection issues with your Bose QuietComfort Ultra Headphones (2nd Gen), it shouldn’t be that complicated to enjoy your music.
To help you further, check our support article at https://bose.life/41ECRby which will address your concern. Hope it helps.
Klariss - Customer Support
March 31, 2026
Don
Reviewed at:
bose.com
Posted Mar 29, 2026
Terrible firmware
Bose with one single stroke got rid of all Accessibility by turning the voice prompts off and putting in these sounds that totally blind people do not understand they’ve made an absolutely wonderful product terrible to use and that’s why I’m giving them this two star rating they need to go back to the previous firmware and get wise to what people want. Maybe people who ...
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Response from Staples :
Thank you for sharing your feedback with us. We truly value the perspective of our customers who rely on accessibility features, and we’re sorry to hear that the recent changes have negatively impacted your experience. We understand how important voice prompts are for users who are blind or visually impaired, and your comments about the new system sounds and accessibility challenges have been shared with our product team. Your feedback helps guide future improvements, and we remain committed to delivering a premium experience that works for all customers. If you have any other concerns feel free to reach out to us through this link: http://bose.life/globalsupport
Jelyn - Customer Support
March 29, 2026
Johnny1437
Reviewed at:
bose.com
Posted Mar 28, 2026
Bose is it!
Great sound, comfort and noise cancellation! Great buy!
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MrMike
Reviewed at:
bose.com
Posted Mar 28, 2026
Superior Quality
My new Bose QC Ultra Gen 2 headphones are amazing. They hold their own against my audiophile headphones that cost three times as much. I'm very impressed. While I don't use many of the features, the ones I do use are flawless. I was also very pleasantly surprised by the usefulness of the tone controls. I think they're outstanding. Fit and finish are excellent and they a...
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Manish
Reviewed at:
bose.com
Posted Mar 27, 2026
Amazing Headphone
Using this headphone listening to music is a pleasure and noise cancellation is just amazing.
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Paul
Reviewed at:
bose.com
Posted Mar 27, 2026
Great headphones!
The best headphones I have ever bought! They may be pricey but are definitely worth it. Super comfortable, light, and the Noise canceling is the best.
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jamo2026
Reviewed at:
bose.com
Posted Mar 26, 2026
Awesome Pair of Headphones
Great product! Super comfortable, bass is just right and the EQ helps a ton. Love it! Would recommend
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Lachy
Reviewed at:
bose.com
Posted Mar 24, 2026
Best Bose Headphones
Exceptional audio experience. Very quick connection
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JeffT63
Reviewed at:
bose.com
Posted Mar 24, 2026
A very pleasant upgrade from my QC-35s
While I have not had time to fully explore the new headphones, the noise suppression is better than my old QC35s (still functioning OK with new earpads). The sound seems better (esp. bass, but across the board) on the new 2nd Gen, but what I like best is the 'auto on' feature, and 'auto switching' between sources (iPhone and computer) and the detection and handling off...
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Sebas98
Reviewed at:
bose.com
Posted Mar 24, 2026
Fantastic Headphones!
I’ve been contemplating buying these for a while and I’m so glad I finally got them! I’ve always liked Bose because they are a brand that sounds good no matter what music you like. It’s not a one trick pony. If you are a studio producer or musician yeah there might be better options but most of us aren’t and for your needs these will go above and beyond. The noise cance...
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BPoZZitive229
Reviewed at:
bose.com
Posted Mar 21, 2026
THE BEST HEADPHONES! ...PERIOD!!
HANDS DOWN - The Best noise cancelling headphones On The Planet!!
The new Immersion technology is Out of This World!
Listening to music sounds like I'm (actually) in the recording studio with the artists of whom I'm listening to.
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The new Immersion technology is Out of This World!
Listening to music sounds like I'm (actually) in the recording studio with the artists of whom I'm listening to.
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Agni
Reviewed at:
bose.com
Posted Mar 21, 2026
Poor Noise Cancellation, Mid sound quality
The sound quality is reasonably good, but not outstanding. Noise cancellation is mild, with almost everything from outside - voices, music, sounds, noises - everything clearly being heard on full ANC mode. Weight is quite a lot to be used for long hours. good quality materials.
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Response from Staples :
Hey Agni, thanks for sharing your feedback on the QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you appreciate the high‑quality materials. They’re obsessively engineered with our best noise cancellation and spatialized audio for immersive listening, the QuietComfort Ultra Headphones (2nd Gen) make every note expand, every piece of dialogue hit harder, and every melody take up more space. Sorry to hear that hasn’t been your experience.
Be sure to check out our helpful support article at https://bose.life/4m1W14R, which includes steps to improve your noise cancellation performance. Hope this helps!
Klariss - Customer Support
March 21, 2026
Blue
Reviewed at:
bose.com
Posted Mar 20, 2026
Bc I literally just got them this week and they already won’t take a charge
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Response from Staples :
Hello! Thank you so much for reaching out and sharing your experience with us. We really appreciate you taking the time to let us know about the charging concern with your Bose QuietComfort Ultra Headphones (2nd Gen).
We’re here to help and would love to get this sorted out for you. Please refer to the link below for the troubleshooting steps that will help resolve your concern.
https://bose.life/4bHeM8L
-Cedrick
March 23, 2026
Paulina
Reviewed at:
bose.com
Posted Mar 19, 2026
Worth the price!
BEST. HEADPHONES. EVER. Nothing else to say. Super comfortable, lightweight, I can use them for HOURS. Love them!
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Nickman
Reviewed at:
bose.com
Posted Mar 17, 2026
Bose Headphones
I love Bose products; they resound with quality and excellence.
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