Customer Reviews for Bose QuietComfort Ultra (2nd Gen) Wireless Noise Cancelling Headphones, Bluetooth, Desert Gold (890101-0400)
Bose QuietComfort Ultra (2nd Gen) Wireless Noise Cancelling Headphones, Bluetooth, Desert Gold (890101-0400) is New at Staples
Item # : IM1VJ4652
Model # : 890101-0400
- Over‑The-ear headphones designed for premium audio, noise cancellation, and everyday listening.
- Wireless headphones with Bluetooth 5.4, offering a reliable range of up to 30 feet.
Price is $449.00
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224 reviews
Most helpful positive review
Posted Feb 28, 2026
Love them!! ❤️ A gym bro/girlie necessity!
I absolutely love these headphones! ❤️❤️❤️ I got them for Christmas and they are actually want I wanted! They are so perfect for the gym since I can either lock in with the “Immersion” (or “Cinema”) mode or be a little more aware of my surroundings, without having to remove my headphones with the “Aware” mode! I love that there is a user friendly app to adjust the setti...
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VS
Most helpful critical review
Posted Jan 20, 2026
Great sound and noise cancellation. NO MUTE BUTTON
Great sound. Great noise cancellation. NO MUTE BUTTON FOR TEAMS CALLS!?!?!?!? Why have a wireless headset if I cant leave my computer? You have to fix this Bose!!! Otherwise you will have moved backwards with your latest generation of headphones.... very disappointed.
MiniiGh0st
Reviewed at:
bose.com
Posted Feb 28, 2026
Love them!! ❤️ A gym bro/girlie necessity!
I absolutely love these headphones! ❤️❤️❤️ I got them for Christmas and they are actually want I wanted! They are so perfect for the gym since I can either lock in with the “Immersion” (or “Cinema”) mode or be a little more aware of my surroundings, without having to remove my headphones with the “Aware” mode! I love that there is a user friendly app to adjust the setti...
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Dan377
Reviewed at:
bose.com
Posted Feb 27, 2026
My Experience
I bought this product a few weeks ago and I’ve had a really great experience. It is really quiet and mutes most low frequency sounds. It kinda struggles quieting super loud noises but that’s to be expected for most headphones. As I’ve said really mutes all other noises. I like the foam, it’s soft and doesn’t burn immediately and really comfortable to use. I wish the top...
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lancephl
Reviewed at:
bose.com
Posted Feb 27, 2026
I bought this product a couple months ago, great audio quality but lacks in the volume department. if they were a little louder with more eq options they would be a perfect day to day selection for headphones
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KonaBob
Reviewed at:
bose.com
Posted Feb 26, 2026
Purple is the way to go
Great, sounding headphones just the way they are always been impressed with Bose. I have several pair.
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Charles
Verified Buyer
Posted Feb 26, 2026
Above and Beyond Delivery
The product speaks for itself. The exemplary rating is for Staples delivery department. I placed my online order and received the item in less than 24 hours. Kudo's to the Staples Logistics Department.
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AB
Reviewed at:
bose.com
Posted Feb 19, 2026
Nice sound, not durable…
I purchased these headphones just over a year ago and was initially impressed by the sound. I didn’t end up using them that often as I found them to be hot and not breathable. After a year of light use (maybe a dozen times), the ear pads were wearing out and Bose refused to replace them. I continue to reach for my earbuds as they are more comfortable and durable.
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Response from Staples :
Hi, thank you for sharing your feedback. We’re truly sorry to hear about your experience with the Bose QuietComfort Ultra Headphones (2nd Gen). We understand how important comfort and durability are for the best listening experience.
We’re committed to providing you with the best possible support. To help further, we recommend reaching out to our team directly through this link: https://bose.life/contactus so they can explore alternative options for the ear pads of your Bose QuietComfort Ultra Headphones (2nd Gen).
Your feedback about the ear pads and overall comfort is very valuable to us, and we sincerely appreciate you taking the time to share it.
Rein - Customer Support
February 19, 2026
Superz6
Reviewed at:
bose.com
Posted Feb 19, 2026
The noise canceling is awsome
I bought this a month ago. I love the sound fits very comfortable on my ears even with my glasses
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Leo
Reviewed at:
bose.com
Posted Feb 18, 2026
Not what I expected from Bose
I am not happy with my purchase. I will be returning.
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Response from Staples :
Hi Leo, thank you for reaching out. We apologize for the inconvenience you’ve experienced with your Bose QuietComfort Ultra Headphones (2nd Gen). To assist you further with your concern, please contact us directly through our support line, so we can help you get this sorted out.
https://bose.life/4aWod4U
Gem - Customer Support
February 18, 2026
B4SS B0SS
Reviewed at:
bose.com
Posted Feb 16, 2026
Forget The World Around You!
I bought these had them shipped to me about a month ago. Absolutely love them! The sound quality is absolutely amazing! I use them everyday to practice bass. I love that as soon as you put them on, hit the power button, they quickly drown out all other background noise in the room. It allows me to lock in during my online classes. I highly recommend to anyone wantin...
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Mitch
Reviewed at:
bose.com
Posted Feb 11, 2026
The Best
I haven't had these very long,but WOW! The absolute best headphones that I have ever purchased.
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Jasbo59
Reviewed at:
bose.com
Posted Feb 11, 2026
Killer noise cancellation
The noise cancellation and comfort of these headphones is outstanding. They look great too.
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DGS
Reviewed at:
bose.com
Posted Feb 10, 2026
Basic
Although they are decent, unfortunately they have not lived up to what you would expect from Bose. Clarity is not that great, bass is okay among other things, my Samsung earpods pro give them a run for their money. I prefer over ear headphones, that's the only reason why I haven't used my Samsung earpods. In my opinion they're just over priced headphones.
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Response from Staples :
Hello! We appreciate your honest feedback. We're sorry to hear that the Bose QuietComfort Ultra Headphones (2nd Gen) did not meet your expectations. Our QuietComfort Ultra Headphones (2nd Gen) are engineered with advanced noise cancellation and spatialized audio designed to create an immersive listening experience, making every note, dialogue, and melody feel fuller and more engaging. They’re also crafted with premium materials for comfort and durability.
To help improve clarity, we recommend using the Bose Music app to personalize your listening experience. The app allows you to adjust the EQ settings to match your preferences. If adjusting the EQ doesn’t resolve the issue, you can also refer to our troubleshooting guide through this link: https://bose.life/4tuv6Sf
We hope these steps help restore the performance of your headphones, so you can enjoy the premium sound quality they’re designed to deliver.
Sophie - Customer Support
February 10, 2026
Mvega
Reviewed at:
bose.com
Posted Feb 5, 2026
Good comfort, low volume
I bought these a few weeks ago and the quality and comfort are great but they are not as loud as I thought they would be. I definitely wanted it sound louder for the price.
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Response from Staples :
Thank you for sharing your feedback with us. We’re delighted to hear that you’re enjoying the quality and comfort of your Bose QuietComfort Ultra Headphones (2nd Gen). We understand your concern regarding the volume level and appreciate you bringing this to our attention. To help you get the most out of your headphones, we’ve prepared a helpful guide:
https://bose.life/4ccsdze
Gem - Customer Support
February 6, 2026
CWOH
Reviewed at:
bose.com
Posted Jan 29, 2026
Great set of Headphones
More than just Excellent sound quality. After 20 years in the Marines and another 19 around noisy equipment I have bad Tinnitus and moderate hearing loss requiring hearing aids. I tried a pair in a store and was amazed I what I heard (and didn't hear) so I bought a pair. Most hearing protection makes my tinnitus worse, but these do not. I can enjoy the silence witho...
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Tader
Reviewed at:
bose.com
Posted Jan 28, 2026
Fantastic Product
Super quality sound, also great fit on the ears and head.
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Bruh505
Reviewed at:
bose.com
Posted Jan 23, 2026
Very comfortable, great quality !
I was skeptical about purchasing this or Sony. I’m Happy I made the Bose choice! It is Very comfortable and the sound is phenomenal. I recommend!
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Tech Nerd
Reviewed at:
bose.com
Posted Jan 20, 2026
Great sound and noise cancellation. NO MUTE BUTTON
Great sound. Great noise cancellation. NO MUTE BUTTON FOR TEAMS CALLS!?!?!?!? Why have a wireless headset if I cant leave my computer? You have to fix this Bose!!! Otherwise you will have moved backwards with your latest generation of headphones.... very disappointed.
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Response from Staples :
Hi there, thank you for your kind words about the sound quality and noise cancellation of the QuietComfort Ultra Headphones (2nd Gen). If you’d like to resolve the mute button issue, here’s a helpful guide to assist you further:
https://bose.life/4pRCnZv
Gem - Customer Support
January 20, 2026
mallan4
Reviewed at:
bose.com
Posted Jan 17, 2026
hearing clarity
These headphones do not have the clarity of my HP 700 headphones. I regret the purchase.
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Response from Staples :
Hey there, thanks for sharing your feedback on the Bose QuietComfort Ultra Headphones (2nd Gen). They're designed to make every note expand, every piece of dialogue hit harder, and every melody take up more space. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/49LPlBX which will improve your experience. Hope this helps!
Klariss- Customer Support
January 17, 2026
nguillemot
Reviewed at:
bose.com
Posted Jan 17, 2026
Super casque d'écoute
J'ai achaeté ce casque pour Noel et j'en suis super content. J'avais la version précédente et celui-ci est vraiment mieux au niveau de l'écoute du confort.
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tooManyHeadphones
Reviewed at:
bose.com
Posted Jan 14, 2026
My new favorite headphones
I have used way too many headphones in my day. Just to name a few: Sony XM3/XM5, Sennheiser M3, 1More Quad Driver, 1More Sonoflow, 1More Sonoflow Pro, ATH-M50X, Bose NC700, Bose Soundlink, Bose AE, Bose QC35, and my favorite of the last few years (until now) the Fidelio X2-HR.
While almost every headphone on this list could best the Fidelio in low-end bass, nothing on ...
While almost every headphone on this list could best the Fidelio in low-end bass, nothing on ...
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