Customer Reviews for Bose QuietComfort Wireless Noise Cancelling Over Ear Headphones, Bluetooth, Petal Pink (884367-1500)

Thank you for taking the time to share your experience with your Bose QuietComfort Headphones. We’d like the opportunity to help improve your experience. Please find below some troubleshooting steps that may help resolve the issues you’re facing: For static sound: https://bose.life/4c8BI2s For flat sound: https://bose.life/3MnlPe4 We truly appreciate your honest feedback, as it helps us continue to improve our products and services. Gem - Customer Support

Hi Eliza, thank you for sharing your detailed feedback with us. We’re sorry to hear that the Bose QuietComfort Headphones did not meet your expectations in terms of color finish. Please note that product images may vary slightly depending on lighting. The noise cancellation and sound profile are designed differently from other brands, which may explain the difference you noticed compared to your Beats headphones. Regarding the charging cable, if the provided cable length is not sufficient, you may use a third‑party USB‑C® (A to C) cable, which will be compatible. For the connection with Apple products, while the headset is compatible, occasional pairing issues can occur. Resetting the Bluetooth connection or ensuring the Bose app is updated often helps improve stability. For guidance, here’s a detailed link you can use: https://bose.life/4rtSZYv We hope this clears up any confusion and helps you enjoy a better listening experience. Jelyn - Customer Support

Hi Kay, thank you for sharing your feedback! We’re glad to hear you’re enjoying the comfort and sound quality of your QuietComfort headphones! That said, the static and audio skipping you’re experiencing isn’t normal, and we’d really like to help get this resolved. To ensure your headphones are performing at their best, please check out this quick guide: https://bose.life/4qyZiKn Daisy - Customer Support

Hello Sunrise, thank you for sharing your feedback, we’re delighted to hear you’re enjoying the noise cancellation on your QuietComfort Headphones. These headphones are designed to deliver world‑class noise cancellation and high‑fidelity audio in a timeless, comfortable design, with up to 24 hours of battery life to suit any lifestyle. We’re sorry to learn that the battery life feels shorter than expected. If you’re not experiencing the full 24 hours, we recommend following our troubleshooting guide at the link below to help resolve the issue. We hope this helps address your concern and allows you to continue enjoying the full performance of your Bose QuietComfort Headphones. If you’ve already tried the troubleshooting steps and the battery life still seems short, please reach out to our customer support team here: https://bose.life/contactus so we can further assist with troubleshooting or explore service options. We're here to help! https://bose.life/49sjwiG Sophie - Customer Support

Hi there, thank you for sharing your experience with your Bose headphones. We’re glad to hear you find them clear, comfortable, and lightweight, but we’re sorry to learn that the volume and connectivity haven’t met your expectations. Regarding the volume, the headphones are designed to deliver balanced sound without distortion, but if you feel it’s not reaching the level you’d like, we recommend checking the volume settings both on your iPhone 15 Plus and within the Bose app. For the connection issue, intermittent Bluetooth drops can sometimes be resolved by ensuring your headphones and app are updated to the latest firmware. If the equalizer isn’t appearing in the app, reinstalling or updating the Bose app may help restore that feature. You can check out this helpful link for more information: https://bose.life/3Nk9urc Jelyn - Customer Support