Customer Reviews for Bose QuietComfort Ultra (2nd Gen) Wireless Noise Canceling Headphones, Bluetooth, Driftwood Sand (890101 0500)
Bose QuietComfort Ultra (2nd Gen) Wireless Noise Canceling Headphones, Bluetooth, Driftwood Sand (890101 0500) is New at Staples
Item # : IM1VJ4679
Model # : 890101-0500
- Over‑ear headphones designed for premium audio and clear communication.
- Wireless connectivity with an operating range of up to 30 feet.
Price is $449.00
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255 reviews
Most helpful positive review
Posted Mar 17, 2026
Bose Headphones
I love Bose products; they resound with quality and excellence.
VS
Most helpful critical review
Posted Jan 20, 2026
Great sound and noise cancellation. NO MUTE BUTTON
Great sound. Great noise cancellation. NO MUTE BUTTON FOR TEAMS CALLS!?!?!?!? Why have a wireless headset if I cant leave my computer? You have to fix this Bose!!! Otherwise you will have moved backwards with your latest generation of headphones.... very disappointed.
Nickman
Reviewed at:
bose.com
Posted Mar 17, 2026
Bose Headphones
I love Bose products; they resound with quality and excellence.
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Vince
Reviewed at:
bose.com
Posted Mar 16, 2026
Premium feeling, very comfortable
Nice sound and design. Better than AirPods Max.
I wish they had a volume button on the left side as well.
I wish they had a volume button on the left side as well.
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Randy4
Reviewed at:
bose.com
Posted Mar 16, 2026
The Absolute Best
The absolute spectacular sound. One of the best decisions I’ve made. My music and audio have never sounded better and the headphones are so so comfortable.
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Yves
Reviewed at:
bose.com
Posted Mar 15, 2026
Low volume.
Nice looking headphones but they downgraded the volume, it's really too powerful even when turned all the way up.
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Response from Staples :
Hello Yves! Thank you for letting us know, the Bose QuietComfort Ultra Headphones (2nd Gen). We’re glad you like the design, and we really appreciate taking time to get your feedback about the volume doesn’t feel strong enough, even when turned all the way up.
To help improve your listening experience, we recommend checking the volume levels on both your device and the Bose app, reviewing any volume limits or EQ settings, and making sure the headphones are updated with the latest firmware.
Additionally, here’s the link where you can check our troubleshooting steps to help resolve your concern: https://bose.life/3PC3xH7
-Cedrick Customer Support
March 15, 2026
Davidmrqz
Reviewed at:
bose.com
Posted Mar 12, 2026
I love the sound! Now i can’t take the phone out from my head
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Juggernaut
Reviewed at:
bose.com
Posted Mar 9, 2026
It's the flagship of headphones
I've been a Bose customer for years now and they continue to impress me. They continue to improve the quality, the feel, and the look. I look forward to what they come up with in the future.
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Kor99
Reviewed at:
bose.com
Posted Mar 9, 2026
Silent noise cancelation - ‘tism friendly
Very comfortable headphones for longtime wear. Great sound as to be expected by Bose. My ears are sensitive to the pressure or buzzing noise cancellation usually causes & these do a great job.
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Diesel1993
Reviewed at:
bose.com
Posted Mar 9, 2026
Love them! 10/10 love the color and high quality! I will buy another pair
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Jya99
Reviewed at:
bose.com
Posted Mar 8, 2026
Perfect for office, not ideal for gym
I got my headphones about a month ago and I’m loving it. I use it everyday, and the battery life is insane, the audio quality is amazing, and the noise control is out of this world. My only two complains are that the headphones don’t really stay on if you’re laying back, so if you’re doing benchpress, they keep slipping off, and wearing it for workouts, depending how I ...
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Nettle
Reviewed at:
bose.com
Posted Mar 8, 2026
Comfortable and excellent sound
Had these a couple of months so comfortable I sometimes forget I am wearing them
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Ahh
Reviewed at:
bose.com
Posted Mar 7, 2026
Lovely
The product is excellent, perfect in many ways. However, sometimes the headphone’s audio doesn’t pause after the right side audio port is removed. It isn’t constant so I’m ok with it.
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Patrick
Reviewed at:
bose.com
Posted Mar 6, 2026
Pretty Good
I like it. Occasionally,when I’m walking around the house with the headset on, it starts to think I’m taking them out and on and pauses the audio. But other than that, it’s great.
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DTran
Reviewed at:
bose.com
Posted Mar 5, 2026
Amazing headphones
Great headphones! Definitely an improvement from the qc45.
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Disappointed
Reviewed at:
bose.com
Posted Mar 5, 2026
Extremely Disappointed
I loved my old Bose headphones purchased in 2022, my kid needed headphones so I gave those to him and purchased the upgraded version solely for the noise cancellation, but the noise cancellation is horrible! I tried them at the gym first on “quiet mode” and then “workout mode,” but neither one worked. I could hear the gym music playing in the background while I had my m...
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Response from Staples :
Hi there, thank you for sharing your experience with your new Bose QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you enjoyed your previous Bose headphones, and we understand how important effective noise cancellation is, especially in environments like the gym. We’re sorry to hear that the noise cancellation hasn’t met your expectations. The QuietComfort Ultra Headphones feature adjustable noise cancellation modes (such as Quiet and Aware), but the effectiveness can vary depending on the environment and type of background noise.
The good news is that you can customize the noise cancellation levels through the Bose app to better suit your preferences. If you’re experiencing issues, here’s a helpful link with step‑by‑step guidance: https://bose.life/4srF4mi
We truly appreciate your feedback, and we’ll make sure it’s shared with our product team as we continue to improve the listening experience.
Jelyn - Customer Support
March 5, 2026
Reggie
Reviewed at:
bose.com
Posted Mar 5, 2026
Replacing my aging Bose SoundLink around ears
Bought the Bose QuietComfort Ultra 2 to replace my aging Bose SoundLink around ear wireless headphones and I couldn't be more happy with my purchase. The noise canceling is fantastic and the sound is very good to my ears. I don't regret shelling money on these headphones.
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pbru
Reviewed at:
bose.com
Posted Mar 4, 2026
Great sound
love the comfort and sound, after owning many earphones i found these to be great
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Abood
Reviewed at:
bose.com
Posted Mar 4, 2026
Amazing
I bought this headphone and I regret not buying them earlier, perfect headphones so far
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Iwalky
Reviewed at:
bose.com
Posted Mar 4, 2026
I bought this a few months ago and the experience so far has been great but there really somethings that need to be changed, sometimes the headphones make a squeaking sound you move your head even a little bit, also you cant turn off or change the audio feedback given by the headphones everytime you turn it off or on and a new device is connected and the bose app equali...
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JoeN
Reviewed at:
bose.com
Posted Mar 3, 2026
Amazing
Awesome sound and amazing quality. Bose products never disappoint and I wish I purchased these sooner. Extremely comfortable on the head and you can’t really notice that it’s on there
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Ro32sheep
Reviewed at:
bose.com
Posted Mar 3, 2026
VERY good EXCEPT…
I bought this 10 days ago or so and the immediate immersive audio is insane and the noise cancellation amazing the only thing I’ve found wrong is a slight ringing noise with the nc but I have them to someone and they couldn’t hear it anyways they are extremely comfortable and another problem could be sweating as I found only resting at home my ears still ended up a bit ...
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