Customer Reviews for StarTech 1080p USB 3.0 Video Capture Device, Black
Item # : IM1YB3428
Model # : USB3HDCAP
StarTech.com® Video capture device allows you to record 1080p HD video and stereo audio to your computer system. Supports 2-channel HDMI/RCA stereo audio.
- Video capture device for better picture quality
- Measures 1"H x 3"W x 4 1/2"L
Price is $209.44
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21 reviews
Most helpful positive review
Posted Jan 22, 2022
high quality recordings
I bought this device several years ago and encountered bad software issues in the past.
But the latest software release is excellent, and a breeze to install (I uninstalled
all old stuff first). As always, high quality recordings, but what's still missing is 'Pause recording", OBS can pause. Apart from that, best software ever.
But the latest software release is excellent, and a breeze to install (I uninstalled
all old stuff first). As always, high quality recordings, but what's still missing is 'Pause recording", OBS can pause. Apart from that, best software ever.
VS
Most helpful critical review
Posted Jun 23, 2021
No audio passthrough for zoom or other VC apps
We bought a large number of these devices expecting to be able to interface a camcorder and it's audio, and use with zoom or teams. However, the device offers no audio pass through without the accompanying application. That is, this device will not show up as an audio device making it useless for our use case.
Additionally, the drivers that are needed to use this devic...
Additionally, the drivers that are needed to use this devic...
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Walt
Reviewed at:
startech.com
Posted Jan 22, 2022
high quality recordings
I bought this device several years ago and encountered bad software issues in the past.
But the latest software release is excellent, and a breeze to install (I uninstalled
all old stuff first). As always, high quality recordings, but what's still missing is 'Pause recording", OBS can pause. Apart from that, best software ever.
But the latest software release is excellent, and a breeze to install (I uninstalled
all old stuff first). As always, high quality recordings, but what's still missing is 'Pause recording", OBS can pause. Apart from that, best software ever.
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jackinthebox
Reviewed at:
startech.com
Posted Oct 22, 2021
It is awesome
It is the best capture card for what it does, unfortunately there is still no
linux driver support, it is also not supported in a virtual-machine environment, so you are forced to keep a windows physical installation around. with linux support it would be perfect.
linux driver support, it is also not supported in a virtual-machine environment, so you are forced to keep a windows physical installation around. with linux support it would be perfect.
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TechGuy101
Reviewed at:
startech.com
Posted Jun 23, 2021
No audio passthrough for zoom or other VC apps
We bought a large number of these devices expecting to be able to interface a camcorder and it's audio, and use with zoom or teams. However, the device offers no audio pass through without the accompanying application. That is, this device will not show up as an audio device making it useless for our use case.
Additionally, the drivers that are needed to use this devic...
Additionally, the drivers that are needed to use this devic...
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Response from Staples :
We apologize that the USB3HDCAP isn't working for your setup. We have a similar device that might work better for you, the UVCHDCAP. It uses USB Video Class (UVC) which means it's natively supported in Window, macOS and Linux.
If you wish to troubleshoot your current devices, or talk more about the UVCHDCAP, please do not hesitate to contact our support directly.
Dan, June 24, 2021
Nick 215
Reviewed at:
startech.com
Posted Jun 14, 2021
New Streamcatcher Software Will NOT Install
I have this device but it will no longer work with the old Streamcatcher software. So I downloaded the newest Streamcatcher software, but it will NOT install on my computer no matter how many times I try. Windows 10 Pro, 64 bit, Lenovo laptop. When I double-click the installer, nothing happens. Nothing happens whatsoever. A very brief "busy" circle of the mouse pointe...
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Response from Staples :
Hi Nick,
We apologize that the new software isn't installing for you. One of our Technical Advisors will contact you to see if we can help get things working.
Dan, June 17, 2021
amrob2two
Reviewed at:
startech.com
Posted Jun 4, 2021
Awful with the new Stream Catcher Pro software.
The USB3HDCAP used to work perfectly with the old version of Stream Catcher, the one that had flash embedded within it. StarTech dropped the ball by not having a thoroughly tested new version ready for the end of 2020 when Adobe finally killed off "Flash".
Here we are, 6 months later and a new "working" version has been released... But this new "working" version does n...
Here we are, 6 months later and a new "working" version has been released... But this new "working" version does n...
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SWillisUSA
Reviewed at:
startech.com
Posted May 11, 2021
Great device to capture BIOS, and pre boot screens
I have purchased three of these over the last couple years, and I use them all. I connect these to be able to even capture BIOS screens for instruction manuals. I have them connected to computers through DVI and I also use one connected Display Port. I also have other brands, I have purchased to use for what I need it for. But the best thing about the USB3HDCAP in the p...
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Response from Staples :
Thank you for your patience. Streamcatcher 2.0 is now available and does not rely on flash. You can find the download on the product page under "Drivers/Downloads".
If you have any issues installing or using the new version of Streamcatcher, please do not hesitate to contact our support directly.
Barrington, June 11, 2021
storm
Reviewed at:
startech.com
Posted Apr 28, 2021
Defective does not work
No support no solution but does not pass signal in any mode, with any capture software attempted (Debut, OBS). Crashes Windows every time it connects.
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Response from Staples :
We apologize for the inconvenience that trying to use our adapter has caused you. We will reach out to see if we can offer any assistance with the USB3HDCAP or the included software.
Dan, April 30, 2021
Gerrit
Reviewed at:
startech.com
Posted Feb 6, 2021
Stable connection and not dropping frames
The conversion that this part does is of a better quality than other usb capture items do. The software that comes with it does not work yet with Windows10(yet) Startech has a great customer service department!
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dreke
Reviewed at:
startech.com
Posted Jan 15, 2021
I bought this a few months ago and i'm glad I did it
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Owanneke
Reviewed at:
startech.com
Posted Jan 15, 2021
Great capture but limited support
I bought this device to capture a bunch of old VHS tapes. The output is great, but there is no MacOS suspport whatsoever. It only works on Windows in this app. Don't even try to use a better capture program there.
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lilkuz2005
Reviewed at:
startech.com
Posted Jun 25, 2020
needs a linux driver
i have owned my usb3hdcap for a couple years now, it's really is nice to have all these inputs and support for many resolutions, one issue i have with the device is there is no linux support. because of this i have to keep a windows machine around just to use for capturing, i run linux on pretty much all my machines, can you please look into writing a linux driver for t...
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Response from Staples :
Hello,
Thank you for your review. I've forwarded your suggestions regarding Linux onward. We do have products that work with Linux such as the UVCHDCAP. If you need assistance finding a product that works for your needs, please feel free to reach out. We're available via chat or by phone 24 hours a day, 5 days a week to provide support.
Stacey, June 25, 2020
janky
Reviewed at:
startech.com
Posted Jun 14, 2020
No replacement analog wire available
I needed to order a replacement analog video adapter wire but after contacting them their support agents told me it's unavailable. For such an expensive product you would think they would have that available? I don't really want to spend $300 more on a whole new capture device. The Capture device suits me needs however it's just shame I can't use it for me needs now th...
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Response from Staples :
Hello,
Thank you for your review. I've passed along your feedback to see if the breakout cable is something we can look at offering as a replacement product in the future.
Stacey, June 15, 2020
Gerry87
Reviewed at:
startech.com
Posted May 28, 2020
Excellent Capture Device!!!
I've had this unit for a few months now and I am very happy with the unit overall.
The device captures various screen sizes and is perfect for capturing VGA and DVI sources
from older computers that do not support the installation of a modern screen recording software.
Perfect for creating video tutorials using older computer hardware.
There was one issue many user...
The device captures various screen sizes and is perfect for capturing VGA and DVI sources
from older computers that do not support the installation of a modern screen recording software.
Perfect for creating video tutorials using older computer hardware.
There was one issue many user...
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JeffK
Reviewed at:
startech.com
Posted Apr 20, 2020
It would be perfect if...
Very happy with this device, I purchased to convert analog (tape) media to digital files. Does a great job. I don't have a use for the streaming function. There is one thing I wish it did which would be an option to take an hdmi output from a high end camcorder and present it to windows like a webcam which could then be used for software like GoToMeetings, WebEx, MS...
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Dmitriy
Reviewed at:
startech.com
Posted Dec 31, 2019
Great for S-VHS & VHS capturing
I was need to capture video from old VHS cassetes 20-25 years old and happy that found this device. It is privide maximum possible quality with S-Video in interface for S-VHS and VHS. StreamCatcher SW is quite simple and stable. Sometimes it is detect CopyRight protection via S-Video cable (is it possible?) and stop recording, but it was one time only. This solution wo...
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price
Reviewed at:
startech.com
Posted Dec 4, 2018
Very good product
This is a very good product. I have been using it for about 18 months. I did have to educate myself about how to use DirectShow with VLC. But the hardware is very good quality. Now I just need Startech to make one capable of 4K video capture. I will buy it when they do.
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DJ Jeremy
Reviewed at:
startech.com
Posted Nov 5, 2016
I Am So Glad I Bought This!
I bought this from Amazon and it has been amazing! I had a minor issue when I first installed it but tech support helped me through it. What was amazing was I called them on a holiday and not only did they help me through it, the gentleman who helped me was really cool and professional...even though I was bugging him on a holiday! I haven't had a problem with it sinc...
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Abbe
Reviewed at:
startech.com
Posted Jan 7, 2016
Excellent product
The product is good. I just had a lil problem and I can say the tech support from Startech is amazing. Thank you to DAN and DAVID, the software kept displaybg "NO SIGNAL" until we changed the USB port I was using on my PC, it's good now! Thank you guys
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JohnnyCaps
Reviewed at:
startech.com
Posted Nov 4, 2015
Great Product with Great Support
I was looking for something that might be able to record a specific HDMI output signal and so with the help of the excellent support staff at StarTech, and a little sleuthing of my own, I was able to accomplish that goal. All 3 things came together, the hardware, the support and some of my own initiative.
The support staff spend over 45 minutes with me one day. If they...
The support staff spend over 45 minutes with me one day. If they...
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