Customer Reviews for Bose Ultra Open Wireless Earbuds, Bluetooth, Driftwood Sand (881046-0400)
Item # : IM1YS2202
Model # : 881046-0400
- Open-ear true wireless earbuds designed for all-day comfort, ideal for commuting, workouts, and multitasking
- Perfect for users who want immersive audio while staying aware of their surroundings
Price is $304.41
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
3889 reviews
Most helpful positive review
Posted Jan 23, 2026
Excellent Sound Experience
I bought my ear buds for Christmas and have enjoyed the exceptional listening experience. Ear Bubs performed beyond advertised.
VS
Most helpful critical review
Posted Jan 14, 2026
Another day. Another round of problems
Yesterday? Actually connected to my phone. Today? Bose app shows YouTube and/or music playing when it's quite clearly not. Pause button you ask? Stop button maybe? No. Doesn't work in the app.
Checked device it's playing on? Nothing playing. No sound.
Surprised? No. I've returned all of my Bose products multiple times. Maybe 2026 they get it right? Who knows.
Unpa...
Checked device it's playing on? Nothing playing. No sound.
Surprised? No. I've returned all of my Bose products multiple times. Maybe 2026 they get it right? Who knows.
Unpa...
Read full review
Susan
Reviewed at:
bose.com
Posted Jan 23, 2026
Great sound except on phone
Great sound for podcast, books and music. However sound quality for phone calls is poor on the listener end and have to take off to converse. My poly headset works great on the phone why not Bose?
0up votes 0
0down votes 0
Report
Willi
Reviewed at:
bose.com
Posted Jan 23, 2026
Excellent Sound Experience
I bought my ear buds for Christmas and have enjoyed the exceptional listening experience. Ear Bubs performed beyond advertised.
0up votes 0
0down votes 0
Report
LA4life
Reviewed at:
bose.com
Posted Jan 21, 2026
My favorite open earbuds!
I LOVE LOVE LOVE these open earbuds! I purchased the light blue in early 2025. At first I had to adjust to hearing my music and having the ability to hold a discussion at the same time. But once I realized how often I was wearing them and carrying them with me everywhere. I decided to purchase one for my pocketbook, bedside, and livingroom. So yes, I have 3 open earbuds...
Read full review
0up votes 0
0down votes 0
Report
Bose
Reviewed at:
bose.com
Posted Jan 21, 2026
These are the absolute best so comfortable on the ear will buy again love the color
0up votes 0
0down votes 0
Report
Mindy on ACK
Reviewed at:
bose.com
Posted Jan 21, 2026
So comfortable and great sound
This is my second pair. I bought them so I can leave my white ones at work. I've been using them for almost 2 years and I have no regrets. They are so comfortable that I forget that I have them on. The sound is so full that in the right room, it sounds like there is a great speaker playing for endow to hear. The battery life is very good too.
0up votes 0
0down votes 0
Report
Gmike
Reviewed at:
bose.com
Posted Jan 21, 2026
Exceedingly happy!!
These contain all the quality and depth of sound I:be come to expect from Bose. I've tried multiple earbuds (wired and wireless and I continually had problems with keeping them in place if I as much as took a deep breath. These ultra earbuds stay in place with any activity I have taken on in the 2 months I've had them. I have had a couple of occasions where I had turned...
Read full review
0up votes 0
0down votes 0
Report
Kelikina2
Reviewed at:
bose.com
Posted Jan 21, 2026
Great Concept & Uncomfortable
Looks nice and great concept but poor fit for my ear. Can't get the right positioning/fit in my ear. Also pinches my outer ear lobe.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello, thank you for your feedback. We’re glad to know you found the Bose Ultra Open Earbuds to be a great concept. The Bose Ultra Open Earbuds feature an innovative open‑ear design, incredible audio quality, and all‑day comfort. With their cuff‑like fit, they keep your ears open to the world around you while OpenAudio technology delivers rich, private sound.
We’re sorry to hear that the fit did not meet your expectations. We understand how important a proper fit is for achieving the best sound quality, and sometimes this can be influenced by how the earbuds are worn. To help, we recommend reviewing our fit guide through the link below, which provides tips for achieving the most secure and comfortable fit.
https://bose.life/3YPrOv2
We hope this information helps address your concern and allows you to enjoy the full benefits of your Bose Ultra Open Earbuds.
Sophie - Customer Support
January 21, 2026
Lillex
Reviewed at:
bose.com
Posted Jan 20, 2026
First I express mailed these to me and they took a week to get here. I bought them because I have always loved the quality sound of bose speakers but these keep disconnecting and whenever someone calls it's crackly sounding. No one can understand me. The microphone is terrible. I spend a lot of time talking on my phone with ear buds because my hands are busy. It's very ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Lillex! We’re truly glad the sound quality still meets the Bose standard you expect. About the Bose Ultra Open Earbuds, we’re very sorry to hear about the delayed delivery, the unexpected disconnections, call quality and the microphone issue. Furthermore, we’d love the chance to help make this right.
To help you resolve these concerns, here are two guides that often improve connectivity and microphone performance:
For connectivity concern: https://bose.life/4sLGZ69
For microphone & call quality concern: https://bose.life/4qvZ9qL
Cedrick - Customer Support
January 20, 2026
Jerome
Reviewed at:
bose.com
Posted Jan 20, 2026
Great but not perfect!
My comment pertains the second pair I own: I lost one of my previous pair (see CONS).
PROS: 1- The Bose sound is great; 2- They very comfortable to wear, actually more comfortable than the in-ear models of Bose; 3- They last for hours of continuous use and charge reasonably fast; 4- Even though they are open-ear models, they are very quiet so I can use them even when my...
PROS: 1- The Bose sound is great; 2- They very comfortable to wear, actually more comfortable than the in-ear models of Bose; 3- They last for hours of continuous use and charge reasonably fast; 4- Even though they are open-ear models, they are very quiet so I can use them even when my...
Read full review
0up votes 0
0down votes 0
Report
Mony
Reviewed at:
bose.com
Posted Jan 18, 2026
Open ear
I love these. Sounds great. Best of all they don't fall off. I also have not lost them.
0up votes 0
0down votes 0
Report
Fumiwen
Reviewed at:
bose.com
Posted Jan 18, 2026
Great sound. But missing features I enjoyed from
The sound is great as expected from Bose.
My one complaint is that i can’t control the volume from the earbuds. I have to use the volume from my phone.i was able to control the volume and skip song or replay from my previous Bose earbuds. I can’t do any of these functions from the earbuds.
My one complaint is that i can’t control the volume from the earbuds. I have to use the volume from my phone.i was able to control the volume and skip song or replay from my previous Bose earbuds. I can’t do any of these functions from the earbuds.
0up votes 0
0down votes 0
Report
Sheri H
Reviewed at:
bose.com
Posted Jan 18, 2026
Did not disappoint!
Love the fit and comfort of these earbuds. Sound quality is great, as expected. Best feature for me is being able to connect to both my laptop and my phone. Switching is easy so this convenience gets 5 stars!
0up votes 0
0down votes 0
Report
Josh
Reviewed at:
bose.com
Posted Jan 15, 2026
Need more a little grip
The sound was really good and I can hear my surrounding still. However, it caught in my long hair and fell on the ground,
0up votes 0
0down votes 0
Report
Smiles
Reviewed at:
bose.com
Posted Jan 14, 2026
Works on my small ears!
I have very small ears so I was excited to try this style. Inner ear styles fall out. I didn't wear my inner ear buds due to fear of loosing one or both. I love these! These stay on and I really like that I can hear around me. I like having background noise all the time, that is my comfort zone. It is winter now so I haven't used it being active outside as I nee...
Read full review
0up votes 0
0down votes 0
Report
Mark
Reviewed at:
bose.com
Posted Jan 14, 2026
Another day. Another round of problems
Yesterday? Actually connected to my phone. Today? Bose app shows YouTube and/or music playing when it's quite clearly not. Pause button you ask? Stop button maybe? No. Doesn't work in the app.
Checked device it's playing on? Nothing playing. No sound.
Surprised? No. I've returned all of my Bose products multiple times. Maybe 2026 they get it right? Who knows.
Unpa...
Checked device it's playing on? Nothing playing. No sound.
Surprised? No. I've returned all of my Bose products multiple times. Maybe 2026 they get it right? Who knows.
Unpa...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Mark, thank you for sharing your detailed feedback. We're truly sorry to hear about the repeated connectivity and app issues you’ve experienced with your Ultra Open Earbuds and other Bose products. That’s certainly not the experience we want for our customers.
Your comments about the app showing incorrect playback status, controls not working, and frequent re-pairing across multiple Android devices are very important to us. We’d like to investigate this further and work toward a resolution.
Please contact us directly at https://www.bose.co.uk/en_gb/contact_us.html and provide the following details:
-Serial number of your earbuds
-Your phone model and Android version
-Current firmware and Bose App version
This information will help us escalate your case to our technical team for a deeper review. We’re committed to improving both product performance and user experience, and your feedback plays a key role in that process. Thank you again for taking the time to share your concerns. We appreciate your patience and the opportunity to make this right.
Daisy - Bose Customer Support
January 14, 2026
Bakingstar
Reviewed at:
bose.com
Posted Jan 13, 2026
Excellent brand but fell short on quality
Took some time to get used to them. Bose is an excellent brand but since ear buds don't fit snuggly in ear like other earbuds, I felt like sound could be better.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for sharing your experience with us. We appreciate your honest feedback about the fit and sound of the earbuds. It can sometimes take a little time to adjust, and we understand that a snug fit is important for the best audio performance. Here is a helpful guide for you to help you with your Ultra Open Earbuds:
Fit: https://bose.life/4qMeaEI
Sound: https://bose.life/3NH69m6
Gem - Customer Service
January 13, 2026
DaniT
Reviewed at:
bose.com
Posted Jan 13, 2026
Great sound!
Got this as a present from my dad and I love them! The sound is great, and being able to hear the sound of cars and surroundings while still blasting music while walking down the street makes me feel safe. The only complaint would be that after a few hours of wearing, they do make my ears a little sore but I love them anyways.
0up votes 0
0down votes 0
Report
Annie
Reviewed at:
bose.com
Posted Jan 13, 2026
Amazing open-ear headphones
I love these Bose open-ear earphones, they're so amazing, the sound quality is amazing. It sounds like as if you’re wearing earphone or headphones. The way it isolates outside sounds to give you the illusion you’re wearing earphone is amazing, plus they’re very comfortable to wear and very easy to forget you’re wearing them.
0up votes 0
0down votes 0
Report
karlBob
Reviewed at:
bose.com
Posted Jan 12, 2026
Great device, worth it.
Love the sound and the buds stay on the ears no matter what. Not as bassy as the in ear buds, but I won't ruin theses budses. God bless.
0up votes 0
0down votes 0
Report
maskay24chevy
Reviewed at:
bose.com
Posted Jan 11, 2026
Small, Senistive ears? These are for you!
I love these earbuds! I had another brand that was the same as my phone and could only wear them about 15 mintues before I had to take them out because they hurt my ears. These were exactly as described and fit comfortably! Wore them for over 2 hours easily! Probably could have worn all day if I had needed to. Super easy to set up and pair with multiple devices. ...
Read full review
0up votes 0
0down votes 0
Report