Customer Reviews for Seventh Generation 100% Recycled Toilet Paper, 2-Ply, White, 240 Sheets/Roll, 24 Rolls/Pack (13738)
260 reviews
Most helpful positive review
Posted Nov 27, 2025
No mess
Strong bathroom tissues it’s strong. You get a great value for that packaging. It’s a very good quality doesn’t leave anything so it’s very good usability
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Most helpful critical review
Posted Mar 14, 2025
🧻
not worth it!
texture of a paper towel mixed with the durability of cotton candy in water
and the rolls were smaller than I expected!
save your money, get something else
texture of a paper towel mixed with the durability of cotton candy in water
and the rolls were smaller than I expected!
save your money, get something else
israaa1a4b_1890
Reviewed at:
influenster.com
Posted Nov 27, 2025
No mess
Strong bathroom tissues it’s strong. You get a great value for that packaging. It’s a very good quality doesn’t leave anything so it’s very good usability
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kristinan96_868
Reviewed at:
influenster.com
Posted Nov 18, 2025
Affordable and good quality
I've tried different brands over the years, and I've enjoyed Seventh generation products! For the price, the paper works well and is affordable enough for the whole house
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itsmeeeenikki_2825
Reviewed at:
influenster.com
Posted Nov 15, 2025
Love it
I’ll do anything to help the planet. These are a bit on the pricey side but well worth it. It is some good thick quality so it won’t crumble while you’re wiping. I love this brand.
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sasharyg_2130
Reviewed at:
influenster.com
Posted Nov 6, 2025
Eco Friendly Bathroom Tissue
I’ve heard about this brand. It’s a clean, eco-friendly, natural product. Packages come in variety of sizes. I haven’t tried this product but u have tried this brand out in sample sizes.
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sharaf4_4932
Reviewed at:
influenster.com
Posted Nov 4, 2025
Great value absorbent
Love the price and how absorbent this toilet paper is without leaving any toilet paper or residue residue behind when wiping,great for women who don’t want paper particles but like how absorbing it is
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Happily clean
Reviewed at:
seventhgeneration.com
Posted Oct 27, 2025
Do better
I appreciate you reusing paper for your toilet paper products rather than cutting virgin, old growth forests. The quality of paper is great for its purpose! It's thick enough, but soft enough; no fingers going through!
However I am hoping to inspire you to shift to an alternative packaging method. Yes, the plastic you use can be recycled, but they are often not even a...
However I am hoping to inspire you to shift to an alternative packaging method. Yes, the plastic you use can be recycled, but they are often not even a...
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Response from Staples :
Thanks for taking the time to share your experience with us! We're really sorry that our product wasn't the right fit for you and we've shared your comments with our team
October 27, 2025
aliahd7_276
Reviewed at:
influenster.com
Posted Oct 26, 2025
Not soft, but Eco Friendly
I appreciate the sustainability factor here and will keep using this product but it’s not super soft and is a bit thin. But I think that’s likely due to fewer additives and less processing, which is a good thing.
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with_love_jazz_9249
Reviewed at:
influenster.com
Posted Jul 16, 2025
Great Product
As someone who's always looking to make eco-friendly choices without sacrificing quality, I was excited to try Seventh Generation 2-Ply Toilet Paper.Great Texture ,Simple Packaging,Good Absorbency & Scent Free
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alp29_397
Reviewed at:
influenster.com
Posted Jun 17, 2025
Soft, strong, & Earth-approved 💚
Soft 💨, strong 💪, and kind to the planet 🌍. Feels good to use something that does the job and loves the Earth back 🌿🧻✨ Guilt-free comfort every time 💚
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disneyvillainess_1634
Reviewed at:
influenster.com
Posted Mar 14, 2025
🧻
not worth it!
texture of a paper towel mixed with the durability of cotton candy in water
and the rolls were smaller than I expected!
save your money, get something else
texture of a paper towel mixed with the durability of cotton candy in water
and the rolls were smaller than I expected!
save your money, get something else
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Response from Staples :
We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Please email [email protected] with the ref id: 50447347.
March 14, 2025
herbalflea_817205
Reviewed at:
influenster.com
Posted Nov 16, 2024
Seventh Generation Toilet Paper
I love this toilet paper choice. Seventh Generation Recycled Toilet Paper is not only better for you but also the environment. Made from recycled paper this product is great. Superior absorbency and soft as well. I highly recommend this product.
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CatieB
Reviewed at:
seventhgeneration.com
Posted Oct 7, 2024
Disastrous Redesign
Seventh Generation, you have destroyed your own product and lost a 15 year customer. The bath tissue is now rough, irritating and terribly painful to use. Gone is its softness and nearly 10% of its size. I am actively searching for a replacement brand. Very frustrating and disappointing.
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Response from Staples :
Thank you for sharing your feedback with us! We're sorry to hear about your experience with our Bathroom Tissue. Your safety and satisfaction are our top priorities. Please contact our Consumer Services team at [email protected] with your contact details and the ref ID# 48902955 so we can address this matter promptly.
October 9, 2024
CityGal
Reviewed at:
seventhgeneration.com
Posted Sep 18, 2024
Keep making this great product
Seventh Generation 2 ply toilet paper works for our family. We buy the individual rolls by the case from our local food co-op. No plastic and enough for a pandemic!
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RevKatie
Reviewed at:
seventhgeneration.com
Posted May 14, 2024
Shame on Unilever
Have you stopped making this fabulous toilet paper? What a shame! It's on your website but I can't find it anywhere. This looks like a very mild form of greenwashing -- keep it on your website but don't really sell it.
I notice you still sell this toilet paper in a low density roll, but no longer in the 500 sheet roll.
I notice you still sell this toilet paper in a low density roll, but no longer in the 500 sheet roll.
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BohemePDX
Reviewed at:
seventhgeneration.com
Posted Jul 31, 2023
My new favorite TP
I was pleased with how sturdy and thick this was. I was able to use less squares for wiping as a result. It's the first natural tp product I've been pleasantly surprised by in 30 years of buying them. No lint and no bits breaking off into my privates.
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Marlene
Reviewed at:
seventhgeneration.com
Posted Apr 6, 2023
No more serious allergic reaction
Yes I did buy your toilet paper a month ago and I love it, if you only knew how badly allergic I am to your competitors toilet paper from the sticky liguid draining from my eyes to the runny nose and severely irritated bottom if you get my drift, since I switched to 7th Generation I no longer have any issues, I had a strong feeling my problem was the toilet paper. The ...
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Dianala
Reviewed at:
seventhgeneration.com
Posted Feb 28, 2023
Finally Relief from Itching
For years I have been experiencing intense itching in the vaginal area that often comes with age. Several years ago I thought perhaps I should try another brand of bathroom tissue. I tried a couple of different ones - some were a bit better but still I had to regularly endure terrible problems with itching which resulted in burned membrane tissue and painful urinary iss...
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Sarah K
Reviewed at:
seventhgeneration.com
Posted Dec 16, 2022
Why did this change?
I have purchased this toilet paper via subscription from Amazon for probably a decade now. I get a case at a time and it used to be two huge bags each with 24 rolls (48 rolls total). The last two shipments I received had 12 bags each holding 4 rolls in the case and the paper has changed. The print is different, the amount of paper on each roll seems to be less as it’s n...
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DnD23
Reviewed at:
seventhgeneration.com
Posted Dec 1, 2022
Has there been recent changes?
We have been purchasing this via an auto-ship service for several years. (Case:12 roll packs )This last shipment was not good and I question whether it is really 7th Generation product. Did you recently change the embossed design on the toilet tissue 2ply ? It is totally different and has an odd smell to it. This case was 4-roll packages, which is not the usual order.
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Response from Staples :
We're terribly sorry to hear of your recent order. We's like to review your concerns in more detail, please email us at [email protected] with ref. id: 42299385. We look forward to your contact.
Seventh Generation, December 3, 2022
Sarah394
Reviewed at:
seventhgeneration.com
Posted Jun 18, 2022
Not strong at all
I really want to love this TP. It may be great for most people but to me it's not strong enough. It doesn't hold up at all when it gets wet. And there's not much more frustrating when your fingers go through upon wiping after #2! I'd recommend because it's recycled, but if you need strong, this may not be for you.
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Response from Staples :
Thank you so much for bringing this to our attention. We’re sorry to hear this and want to make it right, please contact our team at [email protected] and provide the reference id: 40397193.
Seventh Generation, June 19, 2022