Customer Reviews for WD WDBWLG0100HBK-NESN Elements Desktop Storage
WD WDBWLG0100HBK-NESN Elements Desktop Storage is New at Staples
Item # : TS16685192
Model # : WDBWLG0100HBK-NESN
- Improve PC performance
- High capacity in a simple and compact design
Price is $360.19
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10 reviews
Most helpful positive review
Posted Oct 1, 2025
Perfect for long term back up
It was easy to set up and I was able to copy nearly 2 TB in a reasonable amount of time. It was bigger than I expected. I'm using it as backup so the size is not a problem.
VS
Most helpful critical review
Posted Jun 25, 2023
Defective Drive
I bought a re-certified WD Elements drive, the drive was defective, it quit working after 3 weeks of very light duty. Its under warranty so they have to replace it but its an inconvenience.
Lillian
Verified Buyer
Reviewed at:
Western Digital
Posted Oct 1, 2025
Perfect for long term back up
It was easy to set up and I was able to copy nearly 2 TB in a reasonable amount of time. It was bigger than I expected. I'm using it as backup so the size is not a problem.
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DominicR
Verified Buyer
Reviewed at:
Western Digital
Posted Mar 26, 2024
Great product
Shipped fast and set it up in no time. It works great and got it for so much less than I was expecting.
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scottfx182
Verified Buyer
Reviewed at:
Western Digital
Posted Jun 25, 2023
Defective Drive
I bought a re-certified WD Elements drive, the drive was defective, it quit working after 3 weeks of very light duty. Its under warranty so they have to replace it but its an inconvenience.
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Response from Staples :
Hello,
We are sorry to hear about your user experience with WD Elements Desktop Hard Drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
June 27, 2023
Whodiini
Verified Buyer
Reviewed at:
Western Digital
Posted Jul 22, 2022
Generally good, but fair variation between drives
I bought 4 of these 10 GB drives. They were the same model. The raw drives inside the enclosures were all the same model, but with varying dates of manufacture. 3 were in Nov 21, so that was reasonable. One drive was manufactured 3 years ago! Since they wipe out the infomation, it is impossible to tell how long the 3 year drive was run. They all passed the WD exte...
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Nicolas
Verified Buyer
Reviewed at:
Western Digital
Posted Jul 10, 2022
Works well. Runs warm
Works exactly as expected. Runs a little warm but can be cooled easily. Overall it’s a good little drive but could be better
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Response from Staples :
Hello,
We regret to hear about user experience with WD Elements Desktop Hard Drive and thank you for taking the time to bring this matter to our attention.
The sleek design offers up to 20TB capacity, making WD Elements HDD desktop storage the ideal solution for easy, add-on storage of all your important photos, music, videos, and files.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
July 15, 2022
Cubano13
Verified Buyer
Reviewed at:
Western Digital
Posted Jun 25, 2022
Always good a product from Western Digital
Great product. Works great and it is so fast. Thank you
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Anonymous1
Verified Buyer
Reviewed at:
Western Digital
Posted Feb 21, 2022
Okay I guess.
Good for what it is. Solid build. Bought 2. However the drives run very hot as they are NOT Helium filled dives like they normally are. Returned and bought better Helium filled drives that can handle the heat!
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Response from Staples :
Hello,
We're sorry to hear about your user experience with the WD Elements Desktop Hard Drive and appreciate your time for providing this review.
We are sorry that you have returned the drive before we had the opportunity to assist you.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure a good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
March 15, 2022
Doubleosix
Verified Buyer
Reviewed at:
Western Digital
Posted Dec 17, 2021
Don't bother with any product level below G-drive
Wow, what a terrible product.
Literally failed on the first day of use.
Thought I could maybe save a little money on a hard drive for use only as a data backup... and I was wrong.
At least the customer service department was friendly/reasonable enough to allow for a return and refund.
Literally failed on the first day of use.
Thought I could maybe save a little money on a hard drive for use only as a data backup... and I was wrong.
At least the customer service department was friendly/reasonable enough to allow for a return and refund.
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Response from Staples :
Hello,
We're sorry to hear about your user experience with the WD Elements Desktop and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
December 22, 2021
SetTheBarHigh
Verified Buyer
Reviewed at:
Western Digital
Posted Sep 26, 2021
Western Digital Elements Back-up Storage is GREAT!
Great product, using to back-up my camera photos. So much storage and fast! Great customer service too! Will purchase again!
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Adrian
Verified Buyer
Reviewed at:
Western Digital
Posted Jun 10, 2021
Excellent product.
Not only was this product a great capacity for the price, it also functions flawlessly with my workstation, even when using files directly from this harddrive.
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